Make a new Equine Insurance claim

You can report a new claim via this Equine Insurance claim notification form 24-hours a day, 7 days a week.

If however you'd prefer to speak to someone you can call 01904683410 (8am to 6pm Monday to Friday, excluding bank holidays).

Please note: Unfortunately we are not able to process claims based only on the information input in the web form below. In order to successfully process and pay out a claim we will need to speak to you to confirm a few things. 

All fields are mandatory unless marked '(optional)'.

Your details

Are you the policyholder?

Your details

Are you authorised to make amendment to the policy?

Who would you prefer us to contact regarding the claim?

Policyholder's details

Policyholder's address

Cover details

What type of cover do you have?

Details of horse

Is the horse currently on loan?

Is the registered address of the horse different to the policyholder?

Registered address of horse

Circumstances of claim

Are you claiming for veterinary fees?

Should your claim for veterinary fees be accepted who you would like payment to be made to?

Are you eligible to claim VAT costs back from your veterinary bills?

Has the horse suffered from a similar problem previously?

Details of treatment

Have you contacted a vet?

Have any other vets or practitioners been involved in treatment related to this claim?

Has the horse previously received treatment from a vet(s) that is not listed?


I confirm that the information provided by me as part of this claim form is to the best of my knowledge true and complete:

I agree to NFU Mutual contacting my vet/veterinary practice regarding my claim:

I permit NFU Mutual to divulge information related to my claim to my vet/veterinary practice:

I understand that in order to advance by claim NFU Mutual will share information related to my claim with other organisations and public bodies:

I understand that in order to advance my claim NFU Mutual will have to contact me and that no claims intimation will be made until then:

Please note: In order for us to accept notification of your claim we require you to confirm and accept all of the declarations above. Failure to accept all of declarations may result in you claim not being set up.

To find out more about how we use your personal information, please read our Privacy Policy Information.