New Equine Insurance claim

The quickest way to report a new claim is by calling our new claims number on 01904 683410.

If you are seeking to notify us of a new claim outside of normal operating hours (8am to 6pm Monday to Friday, excluding bank holidays) you can complete a form and we will call you back to intimate your claim as soon as we can. 

Please note: Unfortunately we are not able to process claims based only on the information input in the web form below. In order to successfully process and pay out a claim we will need to speak to you to confirm a few things. 

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Are you the policyholder?*

Are you authorised to make amendment to the policy?*

Are you claiming for veterinary fees?*

Should your claim for veterinary fees be accepted please confirm who you would like payment to be made to?

Are you eligible to claim VAT costs back from your veterinary bills?

Has the animal suffered from this before?*

Have you contacted a vet?*

Please note: no policy changes or claim intimations are completed until you have heard back from NFU Mutual.

By submitting this form you are happy for us to contact you regarding your enquiry.

To find out more about how we use your personal information, please read our Privacy Policy Information.