How can I pay for my insurance renewal?
When your renewal is due, we'll send you your renewal documents with details of your cover, premium, and renewal options for the coming year.
There are several ways you may be able to pay for your renewal, depending on your policy and payment arrangements.
Receiving your renewal documents
We'll send your renewal documents 28 days before your renewal date so you have time to review your cover, premium and payment options for the coming year.
If you're registered for an Online Account
We'll notify you by email when your renewal documents are available to view online.
Depending on when you registered for your Online Account and your communication preferences, you may also receive renewal documents by post.
If you're not registered for an Online Account
We'll send your renewal documents by post.
Manage your policy online
Register for an Online Account to access your policy documents digitally and manage your policy online.
Can I renew online?
Online renewal is available for some policies.
If your policy number starts with 108P, you'll be able to review and pay for your renewal online. This will be confirmed in your renewal invitation and you'll be provided with instructions on how to complete your renewal.
If you have any other Home, Motor or Equine Insurance policy, you won't be able to renew online. However, you can still review your renewal documents and renew your policy using the payment options available to you.
If you're unsure whether online renewal is available for your policy, please contact us.
Already registered? Log in to your Online Account to view your policy documents and manage your policy online.
Paying by Direct Debit
Many customers choose to pay for their insurance by Direct Debit, allowing them to spread the cost through interest-free monthly payments.
If you already pay by Direct Debit and your policy is set to renew automatically, your renewal may continue using your existing arrangement.
If you'd like to start paying by Direct Debit, update your payment details, or have any questions about your renewal, please contact Mutual Direct.
Set up or manage your Direct Debit with Mutual Direct.
- Monday to Friday: 8am to 8pm
- Saturday: 9am to 12:30pm
- Sunday: Closed
Paying annually
If you're paying for your renewal with a single annual payment, the options available to you will depend on your policy.
I can renew online
If your renewal invitation confirms that online renewal is available, follow the instructions provided to review your renewal and complete your payment online.
I can't renew online
If online renewal isn't available for your policy, you may still be able to pay by:
- Debit card
- Credit card
- Bank transfer
- Cheque
Pay by debit or credit card
If you're paying by debit or credit card, follow the instructions included within your renewal documents.
If you need help making a payment, please contact your local NFU Mutual agency.
Pay by bank transfer
You may be able to pay for your renewal by bank transfer, depending on your policy.
Contact us to receive our bank transfer details and instructions for completing your payment.
Pay by cheque
If you'd like to pay by cheque, please make it payable to NFU Mutual and include your policy number on the reverse where possible.
To ensure your payment is correctly allocated, please follow the instructions included within your renewal documents when sending your cheque.
If you need confirmation of where to send your payment or have questions about your renewal, your local NFU Mutual agency can help.
Switching to monthly payments
If you currently pay annually and would prefer to spread the cost of your insurance, you may be able to switch to monthly Direct Debit payments.
Monthly payments are available on selected policies and are collected from a UK bank account.
Your local NFU Mutual agency can explain the options available for your policy and help you find the payment arrangement that works best for you.
Discuss your monthly payment options.
Need help with your renewal?
If you have questions about your renewal, payment options, policy documents or Online Account, we're here to help.
Contact your local agency
Get help with your renewal or payment options.
Online Account support
Get support with registration, login or accessing your documents online.
Contact us
Can't find what you're looking for? Visit our Contact Us page for more ways to get in touch.
