How do I contact Road Rescue?
If you need Road Rescue assistance and no longer have a contact card, call the NFU Mutual Customer Help Line on 0808 304 9263.
If you need Road Rescue assistance, call 0808 304 9263 and select Option 1 for RAC Breakdown Assistance.
If you previously relied on a Road Rescue contact card, you can now access breakdown assistance through this number.
When prompted, select:
Option 1: RAC Breakdown Assistance
This will connect you directly to the RAC breakdown team, who are available 24 hours a day, 7 days a week, 365 days a year.
When should I call?
Call if your vehicle has broken down and you need assistance provided under your Road Rescue cover.
This may include:
- A vehicle that won't start
- Mechanical or electrical faults
- Flat batteries
- Punctures
- Misfuelling incidents
- Vehicle recovery following a breakdown
What information should I have ready?
To help arrange assistance as quickly as possible, it's useful to have:
- Your vehicle registration number
- Your policy number, if available
- Your location
- A brief description of the problem
Need help with a claim instead?
If you've been involved in an accident and need to make a motor insurance claim, you can use our online claims service.
Start a motor insurance claim.
