If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800 282 652.

If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800 282 652.

How do I contact Road Rescue?

Need breakdown assistance?

Call 0808 304 9263 and select Option 1: RAC Breakdown Assistance. You'll be connected directly to the RAC breakdown team, who are available 24 hours a day, 7 days a week, 365 days a year.

If you previously used a Road Rescue contact card, this number should now be used instead.

When should I call?

Call if your vehicle has broken down and you need assistance provided under your Road Rescue cover.

This may include:

  • A vehicle that won't start
  • Mechanical or electrical faults
  • Flat batteries
  • Punctures
  • Misfuelling incidents
  • Vehicle recovery following a breakdown

What information should I have ready?

To help arrange assistance as quickly as possible, it's useful to have:

  • Your vehicle registration number
  • Your policy number, if available
  • Your location
  • A brief description of the problem

Need help with a claim instead?

If you've been involved in an accident and need to make a motor insurance claim, you can use our online claims service.

Start a motor insurance claim.