Horsebox, van and lorries

How to make an Equine Insurance claim

How to make a claim

Call our specialist Equine Claims Department between 8.00am and 6.00pm Monday to Friday.

To ensure your call is dealt with efficiently;

  • To notify us of a new claim call our Equine new claims line on 01904 683 410 (lines open 8am-6pm, Monday to Friday) with details of the incident
  • If you need to make an enquiry on an existing Equine claim call our Equine Claims Department on 01904 683645
  • Please make sure you have your policy number and/or claim number

(For security and training purposes calls may be recorded and monitored and we will only be able to discuss details of a claim with the policy holder or an individual, authorised by the policy holder).

Please contact us as soon as possible, but if urgent intervention is required seek the advice of a vet and act in the best interests of the animal.

You should then contact us the next working day.