How to make a claim
Call our specialist Equine Claims Department between 8.00am and 6.00pm Monday to Friday.
To ensure your call is dealt with efficiently;
- To notify us of a new claim call our Equine new claims line on 01904 683 410 (lines open 8am-6pm, Monday to Friday) with details of the incident
- If you need to make an enquiry on an existing Equine claim call our Equine Claims Department on 01904 683645
- Please make sure you have your policy number and/or claim number
(For security and training purposes calls may be recorded and monitored and we will only be able to discuss details of a claim with the policy holder or an individual, authorised by the policy holder).
Please contact us as soon as possible, but if urgent intervention is required seek the advice of a vet and act in the best interests of the animal.
You should then contact us the next working day.