Brown and white dog lying on sofa looking into the camera

How to make a Dog and Cat Insurance claim

If you need to make a claim for your Cat or Dog, please make sure you have the following information to hand:

  • Your Policy Number.
  • Details of any third parties involved.
  • An indication of the value of the claim, such as veterinary estimate, purchase price, or the extent of the damage or injury.

If you purchased through your local Agency you can then call our Dog and Cat claims line on 01904 683 410 (lines open 8am-6pm, Monday to Friday).

If you are a NFU Mutual Direct customer please call 0800 197 0963 (for security and training purposes calls may be recorded and monitored).