Lancaster

Mannin Way, Lancaster Business Park, Lancaster, LA1 3SW

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Welcome to the Lancaster NFU Mutual Branch. We understand that finding the correct insurance to fit either your personal or your business needs is not always easy, however we are here to talk to you in person, enabling you to find the cover that best suits you. We are committed to providing our customers, both old and new, with a personal service to help with insurance needs. We offer assistance on a wide variety of products, ranging from straightforward car or home policies to more complex commercials policies, covering a variety of trades.

Call us to discuss your requirements, come into the branch and meet the team or, if it is easier for you, we can arrange to come and visit you at your home or business premises - whichever way you choose to do business with us you can be assured of our personal attention and excellent levels of customer service. Get in touch to find out what we can do for you.

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Our team

Matthew Earl

Senior Agent

I joined the Lancaster branch in 2005, following roles in the retail and agricultural sectors. I work jointly alongside Sarah, assuming overall responsibility for the agency. I specialise in commercial and agricultural insurance, but can help with NFU Mutual general insurance products. I am able to introduce you to the NFU Mutual investments and pensions products as well as advising on health and safety products. expand text

Sarah Robinson

Agent

I joined the Lancaster branch in December 2014, having previously worked as a sales and support adviser in Kendal's NFU Mutual branch for the last 7 years. I have a farming background and I specialise in agricultural and commercial insurance. I can also introduce you to NFU Mutual's investments and pensions products, as well as advising on health and safety products. expand text

Stephanie Cross

Agent

I have worked in the insurance industry for over 19 years and joined NFU Mutual in 2006. I specialise in new business and I am responsible for identifying and developing leads across our specialist sector commercial markets which are food & drink, retail, manufacturing, wholesale and hospitality. In addition to new leads, I also help to manage and advise our existing commercial accounts. I put together tailored insurance solutions for mid corporate and large commercial businesses which includes health and safety and protection needs. expand text

Tanya Procter

Office Manager

I joined the branch in May 2014, coming from a customer service and insurance claims background. I provide customer service for both motor and personal lines of insurance and a number of commercial lines insurance, including quotations and changes to existing policies. I also now oversee the day to day running of the office. expand text

Michael Green

Sales Associate

I joined the team in 2009, and I specialise in advising new and existing commercial business clients on their insurance and health & safety needs. I have also worked previously in sales roles for the retail and banking sector, so therefore I am ideally placed to introduce NFU Mutual investment and pension products. expand text

David Bristow

Sales Associate

I thoroughly enjoy working for NFU Mutual and can offer a personal approach after many years of insurance and financial services experience gained elsewhere in the market. I specialise in commercial insurance and I am also an introducer for NFU Mutual investments and pension products. expand text

Laura Cowper

Customer Consultant

I joined the branch in February 2010 and consistently provide excellent customer service for all personal lines and a number of commercial lines of insurance, including quotations, changes to existing insurance policies and claims. expand text

Rachel Parker

Customer Consultant

I joined the branch in 2011. Combining my training and farming background, I possess both a strong agricultural and local knowledge. I provide customer service for personal lines and a number of commercial lines insurance, including quotations, changes to existing insurance policies and claims. expand text

Mandy Harrison

Customer Consultant

I joined the branch in November 2016, with 20 years of experience within the insurance industry. Following my initial training I can now provide customer service for personal lines of insurance, including quotations and changes to existing insurance policies. expand text

Ellie Cooke

Customer Consultant

I joined the office in March 2018, through an apprenticeship scheme. I am currently being trained in personal lines including quotations, changes to existing insurance policies and claims. expand text

Martin Leefe

Financial Adviser

Martin is our financial adviser and will be delighted to visit you and offer expert advice on aspects of financial planning. expand text

Jordan Parnell

Risk Management Services Consultant

I can advises on the provision of risk management services, from safety policies and risk assessments to COSHH and HACCP, also fire risk assessments. I can assist your business in managing risks and ensuring compliance with current health and safety legislation. I help with services which range from an initial consultation to a full risk management report to cover every aspect of your business. Risk management services are available to all without obligation so please contact the office for further details. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.