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Lavenham Branch

Norman Way, Lavenham, Sudbury, CO10 9PY

Welcome to the Lavenham NFU Mutual branch. Situated in this historic wool town, we are able to advise you on your insurance needs for commercial policies and motor fleets, and cater for your personal insurance requirements.

Our team

James Batchelor-Wylam Dip CII

Senior Agent
Senior agent at the branch and NFU group secretary. I specialise in agriculture, commercial and fleets. Away from the office I enjoy a wide range of sports, keeping a small flock of sheep and a VW campervan. expand text

James Andrews

Agent
Partner in the agency. I have been working at the Lavenham agency since 2005 and I specialise in commercial insurance. When not at work I enjoy playing sports and I am a season ticket holder at Ipswich Town. expand text

Patrick Cowen

Agent
I have relocated to the area joining from a broker where I have had over 10 years experience of commercial insurance. expand text

Annie Pugh

Sales Associate
I have been with the company since 2012. I now specialise in new business insurance, I am happy to visit you to discuss your needs if required. expand text

Zoey Gingell

Office Manager
I oversee the day to day running of the office, and support all team members to ensure we provide a first class service to our new and existing customers. I am also able to assist customers with their personal and commercial insurance requirements. expand text

Holly Bailey

Account Handler
I am a commercial account handler and I also support the motor and personal lines. I have been with Lavenham for over 2 years. expand text

Jane Hyde

Account Handler
I work part-time in my account handling role. I specialise in commercial and farm risks and have over 10 years experience working with NFU Mutual. expand text

Claudia Cheeseman

Customer Service Team
I can assist you with your policy queries and insurance quotations for both personal and commercial business. expand text

Marc Middleton

Customer Service Team
I am part of the customer service team and can assist you with your policy queries, claims and insurance quotations. expand text

Rachel Brough

Customer Service Team
I am part of the customer service team and can assist you with your policy queries and insurance quotations for personal policies. expand text

Olivia Rush

Customer Service Team
I am part of the customer service team and can assist you with your policy queries, claims and insurance quotations. expand text

Carol Chinery

Accounts Manager
I have almost 30 years experience in dealing with your accounts and am happy to assist you with any account query you may have. I am also happy to assist in any mid term changes to your personal policies. expand text

Kate Plumb

Office Administrator
I provide all types of administrative support to the office and support credit control. expand text

Julie Bowen

Financial Planning Co-Ordinator
I support Paul in providing assistance in organising financial services and arranging appointments. expand text

Paul Willis

Financial Adviser
I have over 30 years experience in financial services and will advise you on ways to make your money work harder, protect your wealth, and look at ways to save tax. Please call the office to arrange an appointment for your financial health check. expand text

Olivia Beeson

Risk Management Consultant
I am able to offer support in assisting your business to manage risks and comply with current legislation, from COSHH assessments, risk assessments, health & safety policies to fire risk assessments. If you would like to arrange an appointment please call our office. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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