Foxhunter Bar

Testimonial

Testimonials

The Angel open for business thanks to South Wales Fire Service and NFU Mutual.

The heart of the Foxhunter Bar at The Angel is glowing again, just in time for the arrival of colder weather, much to the delight of the hotels guests and staff.

Disaster struck last December when the chimney caught fire on one of the hotel’s busiest days of the festive period, just before lunch on Friday 15th December 2017 - with hundreds of guests expected for lunch, tea, dinner and Christmas parties that afternoon and evening. It was an extremely tense time from the minute the alarm sounded, until chief fire officer Neil Skelton gave the all clear for staff and guests to re-enter the building a few hours later.

The fire alarm sounded around 11.45am and a full evacuation was carried out within minutes by hotel staff. Shortly afterwards, 2 fire engines arrived in quick response to the alert, triggered by the comprehensive fire alarm system installed at The Angel. The team of fire officers, expertly led by Neil Skelton, dealt with the fire in a calm and professional manner, using hose reels, chimney rods and a thermal imaging camera to assess and extinguish the fire in as short a time as possible. This fast action meant that within a few hours, staff could re enter the building to assess damage caused by the smoke and thoroughly clean throughout the hotel, enabling guests to continue with their plans to celebrate there later that afternoon and evening. Groups scheduled to arrive during the time the hotel was evacuated were called and directed to The Angel’s sister property, ‘The Abergavenny Hotel’ where they could enjoy a drink, before making their way on to The Angel for lunch, once it was confirmed that it was now safe and housekeeping had cleaned throughout.

Pictured L - R: William Griffiths, Daniela Reagan, from The Angel and Alan Bugler, Agent NFU Mutual Brecon. Watch Manager Neil Skelton, Fire Fighter Alex Tipping, Fire Fighter Morgan Lewis Pritchard.

Following the fire, NFU Mutual could not have been more helpful in reassuring the hotel's management team that damages were covered and in approving repair works to be carried out by local firms M. J. Builders and Woosnam Fires, immediately, upon submission of quotes. ‘We have been working with The Angel Hotel to arrange all of their insurance requirements for a number of years now, and it is important to understand all aspects of a business so that when claims occur we are able to advise and help the business recover as quickly as possible’ -  Alan Bugler NFU Mutual Agent Brecon.

A temporary fire was installed whilst repair works were arranged and carried out, but the team at The Angel were delighted to be able to light the real log fire again this week. ‘There is nothing like a real log fire, it creates such a warm, cosy atmosphere in the bar and makes it such a lovely environment to enjoy a drink or a bite to eat’ – Elaine Powell, head housekeeper.

William Griffiths, General Manager at The Angel said ‘We cannot thank and praise the responses of both The South Wales Fire and Rescue Service and NFU Mutual enough. Their quick action and reassurances made what could have been an extremely stressful situation, much easier to deal with’.

Picture left, L - R: Fire Fighter David Skinner, William Griffiths, Daniela Reagan, from The Angel, Fire Fighter Morgan Lewis Pritchard, Alan Bugler Agent NFU Mutual Brecon. Watch Manager Neil Skelton and Fire Fighter Alex Tipping.