Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

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Ashby De La Zouch

8 Mill Farm, Mill Farm Lane, Ashby De La Zouch, LE65 1GR

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Welcome to NFU Mutual Ashby de la Zouch agency where we pride ourselves on offering our customers a personal and friendly service for their insurance, pension and investment requirements.

Established in Ashby for over 50 years, we take time to get to know our customers in order to understand their individual needs. Insurance cover can be tailored to suit the specific requirements of both our individual and business customers.

Although best known as a rural insurer, NFU Mutual’s range of products extends to investments, pensions and risk management services.

The office is led by agents Andrew Redfern, Farah Siddiqi and Sam Tingle who are supported by a dedicated team of professionals who aim to provide quality NFU Mutual products at a fair price and with a first class customer service.

Andrew Redfern

Agent

Andrew has been with the company for over 20 years and joined the Ashby office in February 2008. He is also NFU Mutual's Group Secretary for North West Leicestershire.

Farah Siddiqi

Agent

Farah has been with the company for over 10 years and joined the agency in April 2008. Farah specialises in arranging business insurance for large commercial risks.

Sam Tingle Cert CII

Agent

Sam has been with the company for over 10 years. He was appointed as an Agent in November 2009 having previously worked as a Sales Executive in the agency. Sam specialises in commercial risks.

Christina Godfrey ACII

Office Manager

Christina joined the office in February 2011 having previously worked in NFU Mutual’s Pitsford agency and in the company’s underwriting department in Wellingborough, Northamptonshire. She is responsible for the day to day running of the office and administration of the large accounts.

Lauren Clifton Cert II

Claims Handler

Lauren is our Claims Handler and is more than happy to talk to you about any issues which maybe of concern regarding your claim. Her role is to ensure that claims are pro-actively handled to make the process as smooth and efficient as possible. Lauren has just completed her Certificate of Insurance and will be studying towards the Diploma in Insurance.

Ellen Weston

Customer Services

Ellen joined us in October 2014. Ellen can help with general enquiries and quotations on home, motor, equine and business package policies.

Jane Kelly

Customer Services Team Leader & Accounts Handler

Jane is the most experienced member of the customer services team having been with the office since 2003. She can help with quotations, alterations and enquiries for motor, home, lifestyle, business policies and is our equine specialist. Jane also supports the day to day running of the office.

Jack Turner

Customer Services & Financial Services Co-Ordinator

Jack joined us in December 2017. He can help with quotations and alterations on home, motor, equine and business package policies. He also co-ordinates the activity and appointments for the Financial Adviser, helping our customers with their savings, investments, protection and pension needs.

Vicky Vallance

Customer Services & Renewal Manager

Vicky joined the team in 2010. She is fully licensed on home, motor, equine and business package policies. She also manages the renewal process in the office. Vicky is currently on maternity leave.

Eleanor Murphy

Customer Services & Claims Handler

Eleanor joined the team in June 2018. Eleanor is fully licensed with quotes and queries on home and motor policies. She will also assist Lauren with the claims role.

Dean Wills FCII

Financial Adviser

Dean helps our clients with their financial needs. He covers all areas of investments, protection and pension planning for individual customers, company directors and corporate clients. If you would like to arrange a review, please call us or complete the online form and we’ll call you back at a convenient time.

Sarah Nunn

Risk Management Consultant

Sarah is our specialist in matters relating to health and safety services for businesses, farmers and property owners. She can ensure that you are up-to-date with relevant legislation in order to protect yourself and your business.

Katherine O'Connor

Customer Service Adviser

Kate joined us in October 2019 and can help with quotation and alterations on home, motor and equine policies. Kate will also assist Lauren with the claims role.

John Harris Mountford

Customer Service Adviser

Harris joined us in December 2019 and can help with quotation and alterations on motor and home policies. Harris will also assist Lauren with the claims role.

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

A C Redfern, F Siddiqi & S D Tingle is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.

For security and training purposes calls may be recorded and monitored.