Phone lines closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Ashby De La Zouch
8 Mill Farm, Mill Farm Lane, Ashby De La Zouch, LE65 1GR
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Welcome to NFU Mutual Ashby de la Zouch agency where we pride ourselves on offering our customers a personal and friendly service for their insurance, pension and investment requirements.
Established in Ashby for over 50 years, we take time to get to know our customers in order to understand their individual needs. Insurance cover can be tailored to suit the specific requirements of both our individual and business customers.
Although best known as a rural insurer, NFU Mutual’s range of products extends to investments, pensions and risk management services.
The office is led by agents Andrew Redfern, Farah Siddiqi and Sam Tingle who are supported by a dedicated team of professionals who aim to provide quality NFU Mutual products at a fair price and with a first class customer service.
NFU Mutual
Our team
Andrew Redfern
Agent
Andrew has been with the company for over 20 years and joined the Ashby office in February 2008. He is also NFU Mutual's Group Secretary for North West Leicestershire.
Farah Siddiqi
Agent
Farah has been with the company for over 10 years and joined the agency in April 2008. Farah specialises in arranging business insurance for large commercial risks.
Sam Tingle Cert CII
Agent
Sam has been with the company for over 10 years. He was appointed as an Agent in November 2009 having previously worked as a Sales Executive in the agency. Sam specialises in commercial risks.
Christina Godfrey ACII
Office Manager
Christina joined the office in February 2011 having previously worked in NFU Mutual’s Pitsford agency and in the company’s underwriting department in Wellingborough, Northamptonshire. She is responsible for the day to day running of the office and administration of the large accounts.
Lauren Clifton Cert II
Claims Handler
Lauren is our Claims Handler and is more than happy to talk to you about any issues which maybe of concern regarding your claim. Her role is to ensure that claims are pro-actively handled to make the process as smooth and efficient as possible. Lauren has just completed her Certificate of Insurance and will be studying towards the Diploma in Insurance.
Ellen Weston
Customer Services
Ellen joined us in October 2014. Ellen can help with general enquiries and quotations on home, motor, equine and business package policies. Ellen is currently on maternity leave.
Jane Kelly
Customer Services Team Leader & Accounts Handler
Jane is the most experienced member of the customer services team having been with the office since 2003. She can help with quotations, alterations and enquiries for motor, home, lifestyle, business policies and is our equine specialist. Jane also supports the day to day running of the office.
Alec Crowter
Sales Adviser
Alec joined the team in June 2017. He is fully licensed to help with quotes and queries on motor, home and business policies and specialises in bespoke and commercial enquiries.
Jack Turner
Customer Services & Financial Services Co-Ordinator
Jack joined us in December 2017. He can help with quotations and alterations on home, motor, equine and business package policies. He also co-ordinates the activity and appointments for the Financial Adviser, helping our customers with their savings, investments, protection and pension needs.
Vicky Vallance
Customer Services & Renewal Manager
Vicky joined the team in 2010. She is fully licensed on home, motor, equine and business package policies. She also manages the renewal process in the office.
Eleanor Murphy
Customer Services & Claims Handler
Eleanor joined the team in June 2018. Eleanor is fully licensed with quotes and queries on home and motor policies. She will also assist Lauren with the claims role.
Holly Chapman
Sales Adviser
Holly is our newest member of staff. She is fully licensed to help with quotes and queries on home and motor policies.
Dean Wills FCII
Financial Adviser
Dean helps our clients with their financial needs. He covers all areas of investments, protection and pension planning for individual customers, company directors and corporate clients. If you would like to arrange a review, please call us or complete the online form and we’ll call you back at a convenient time.
Sarah Nunn
Risk Management Consultant
Sarah is our specialist in matters relating to health and safety services for businesses, farmers and property owners. She can ensure that you are up-to-date with relevant legislation in order to protect yourself and your business.