Boston Spa and Harrogate

Caroline is Managing Partner at NFU Mutual Boston Spa and is a Group Secretary for the NFU, covering Yorkshire. She is responsible for setting the vision, values and strategy, in creating a culture where relationships are built on trust for farmers, growers, businesses, stakeholders and rural communities. Prior to joining NFU Mutual Caroline had 31 years in Banking, having held senior leadership roles at Barclays and Natwest. Her last role at Barclays was Head of SME for Yorkshire, which required truly understanding the challenges and growth plans for businesses and corporate entities. Caroline is very much looking forward to meeting existing and new clients and promoting NFU Mutual and the NFU. Caroline is also Chair of Institute of Directors for North Yorkshire, Board member for Maggie’s Yorkshire Cancer Charity and sits on the Leadership Group for Leeds Chamber of Commerce.

Samantha joined as an NFU Mutual Agent in 2011 after graduating from The University of Edinburgh. Having grown up within the farming industry Samantha specialises in agriculture and commercial insurances. As an NFU Group Secretary Samantha also supports our farming clients on a range of non-insurance matters. 

Liz became an NFU Mutual Agent in 2016 having worked within the agency since 2011. Liz specialises in Commercial and Fleet insurance and has an extensive knowledge of the insurance claims industry. Liz builds long term relationships to understand all our customers insurance and health and safety risk management needs ensuring they have the level of support and protection they need for their business. 

Having joined the agency in 2010, Corinne has a passion for ensuring that we provide an all-round service to all our clients. Whilst looking to develop business in our target commercial sectors, and with high net worth private clients, coming from a farming background she also has a wealth of experience in the industry and has broad knowledge of the insurance requirements of the modern day farm. 

Having been with the agency for over 20 years, Jenny specialises in ensuring our clients receive the advice we can provide in regards to their financial and risk management needs.

Amy joined the team in 2015 and provides support to our new and existing clients with queries on motor, personal and commercial insurances. Amy also deals with our large fleet customers and personal claims. 

Shannon recently joined the Boston Spa Team in March 2021 as an account handler dealing mainly with renewals and changes for our existing customers. She has 4 years’ experience within the insurance industry and has a passion for great customer service so is looking forward to building great relationships.

Andrea joined the team in 2020 having previously worked in motor and personal insurance for over three years and helps existing and new customers with their motor and personal insurance.

Jade joined NFU Mutual in 2018 and has an agricultural insurance background. She joined the Boston Spa agency in June 2020 to provide support to our customers in relation to claims handling, providing a smooth and  efficient service.

Tina joined the team in 2014 and is responsible for renewal administration and managing the office accounts. 

NFU Mutual Risk Management Services Ltd employs a nationwide team of health & safety professionals specialising in a wide range of industries. Jane’s role within this team is to provide advice and solutions to new and existing customers on their health & safety requirements.

Matthew is one of the NFU Mutual Financial Advisers who is here to help you and support your financial needs by advising both individuals and businesses as circumstances change and priorities change.