Bournemouth

John joined the agency in March 2012 having worked for composite insurers and in the London market with brokers HSBC and Marsh. John uses his experience to advise businesses and individuals; and to arrange comprehensive insurance programmes. He works with a wide range of businesses in a wide variety of sectors including Farms and Estates, Hospitality, Food & Drink and Manufacturing.

Based on the Isle of Wight where he lives with his two children, John works with customers across the South region and farther afield.

Lorrayne has been a client of the New Forest agency since 1980 and during this time has always found NFU Mutual approachable and helpful. Lorrayne therefore was very pleased when she was offered the opportunity to join the agency as a sales executive in 2006 and then went on to become an agent in November 2010. Lorrayne deals mainly with business clients and is always keen to visit prospective customers at their homes or their business premises to discuss their individual needs and requirements. Outside of work Lorrayne breeds and shows Simmental Cattle with her family and attends local agricultural shows.

Kaye has been working locally in the banking and insurance industry for more than 30 years. Kaye joined the team in October 2010 as a sales executive and was delighted to be invited to become one of the agents in 2014. Kaye is available to provide advice and assistance on our excellent range of business and personal products. She is more than happy to visit you at your home or premises to discuss your insurance or health and safety requirements.

Simon has been working with NFU Mutual since 2011. He started in NFU Mutual’s Risk Management Services division before becoming a Locum Agent covering the South East. He has run many agencies in his time, helped businesses and is well versed in all our customers’ needs and individual circumstances. Simon was welcomed as a partner into the New Forest, Isle of Wight and Bournemouth agencies as of May 2020.

Prior to being with NFU Mutual Simon worked in the financial industry for 15 years helping business of all sizes realise their business goals across of a diverse number of sectors. Simon feels that consultative conversations are the key to great customer service and best advice and he looks forward to engaging with the businesses and customer across the 3 agencies.

Outside of work Simon is a keen musician, audiophile and film enthusiast.

Lou has been working with NFU Mutual since 2019 and has joined the New Forest agency to lead the Personal Lines sales team. She has 25 years’ experience working in general insurance, both locally and in the city. Along with her team she will be able to deal with any enquiries you have regarding our personal lines insurance products. She is passionate about the service we deliver to our customers. Her primary focus is on providing our people with the opportunity to meet the needs of our clients and partners, exceeding expectations in everything we do. When she's not at work she is normally in the garden, down the gym or relaxing on a sunny beach somewhere.

Sam joined the New Forest agency in June 2018, she has been working locally in both the banking and insurance industries for the last 17 years. Sam is responsible for both the commercial team as well as the renewal administration and credit control team.

Sam looks after the coaching, development and assessment needs of those teams. Sam’s hobbies outside of work include yoga, cooking and holidays in Greece.

Becky has been with the New Forest agency since 1999, starting out as a Customer Service Adviser then moving into the Office Manager and Technical Manager role, and more recently into her role as Compliance Manager. Outside of work Becky enjoys spending time with her young family and horse riding in the New Forest. 

Andrew joined the Agency in August 2020 and is responsible for promoting the offices and our products across the area. Before joining Andrew worked in a variety of senior marketing positions for over 20 years in both the Financial Services and Education sectors.

Outside of work, Andrew has also served as a Trustee on two local regional charities and enjoys spending time exploring the local area.

Simon's NFU Mutual’s Financial Adviser for the New Forest and Bournemouth offices. He has over 20 years of experience providing financial advice to both individuals and businesses in areas including pensions, protection, investments and Inheritance Tax planning. As a Financial Adviser he will take the time to understand your current circumstances and then discuss your needs and objectives before carefully making my recommendations. He's very proud of the service he provides and would be happy to meet with you at your convenience either at one of our offices or in your home.