Call today: 8:45 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 8:45 am - 5:00 pm

Tuesday: 8:45 am - 5:00 pm

Wednesday: 8:45 am - 5:00 pm

Thursday: 8:45 am - 5:00 pm

Builth Wells

The Showground, Llanelwedd, Builth Wells, LD2 3TU

Visit today: 8:45 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 8:45 am - 5:00 pm

Tuesday: 8:45 am - 5:00 pm

Wednesday: 8:45 am - 5:00 pm

Thursday: 8:45 am - 5:00 pm

Welcome to NFU Mutual Builth Wells agency where we provide a friendly service and expert help and assistance on a wide range of insurance and financial services needs.

Based in the heart of the rural community, we aim to give you a local and personal service.


NFU Mutual

Hugh Davies

Hugh Davies

Senior Agent

Hugh has been an Agent for NFU Mutual since 1994, first in Brecon and now as a Senior Agent in Builth Wells. As a graduate of Aberystwyth & Wye College (University of London), he has found his formal agricultural education invaluable in helping farming clients. He also spends an increasing amount of time dealing with larger commercial accounts. Hugh enjoys spending time with family, shooting, fishing and golfing. His aim for the office is to strive for a first class service from himself and the agency at all times.

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Mike Thomas

Mike Thomas

Agent

Mike has been an agent of the Builth Wells agency since 1996, where he is responsible mainly for agricultural accounts, as well as increasing the number of commercial customers. He also introduces life, pensions and investment business to NFU Mutual. His hobbies include helping on the family farm, supporting and sponsoring his nephew with his rugby and breeding 'Beulah' sheep. Best possible solutions for the customer are always his prime objective.

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Alex Jackson

Alex Jackson

Financial Adviser

NFU Mutual Financial Adviser, Alex Jackson, will be delighted to speak to you and offer expert advice on aspects of financial planning, whether you're interested in investments, pensions or life cover for yourself or your business.

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Tracey Drew

Office Manager

Tracey joined the Builth Wells team in February 2006 and is responsible for ensuring the smooth running of the office. She also process new business quotes, policy amendments and handle insurance claims within the agency.

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Jo Jones

Claims Handler

Jo joined the Builth Wells team in May 2001, since having her two children she works on a part-time basis. Her main role within the agency is processing claims on behalf of policyholders, although she also administers policy amendments requested by customers for all motor, personal and business policies and assist with customer money collection. During her spare time sje enjoys spending time with her family and riding her horses. Assisting customers and providing a high standard of service is of utmost importance to her as with all the team.

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Melanie Wooldridge

Customer Services Adviser

Melanie joined the Builth Wells team in March 2014 and is responsible for processing post call reports following renewal reviews and all the amendments required. She also assists with administering changes for motor, home and business policies. Melanie always strives to provide a cheerful and efficient standard of service and believes the office works together as a great team. When she is not working, she loves spending time with family and caring for her pets, two dogs and a cat.

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Lynwen Morgan

Customer Service Adviser

Lynwen joined the Builth Wells team in November 2015 and is responsible for processing and dispatching renewal documentation and also assists with administering policy amendments. When she is not working, she enjoys taking part in YFC events and spending time with family and friends.

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Emma Rees

Customer Service Adviser

Emma joined the Builth Wells team in April 2017 and is responsible for processing commercial and farm new business quotes along with motor and personal products. She also processes policy amendments and handles insurance claims within the agency. When she is not working, she enjoys playing hockey for a local team and spending time with family and friends.

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Rhian Thomas

Customer Services Adviser

Rhian joined the Builth Wells team in March 2019 and helps with general office duties, providing insurance quotes and mid-term alterations for new and existing customers. She is also responsible for processing and dispatching renewal documents. When she is not working, she enjoys taking part in YFC events, helping out on the family farm and spending time with family and friends.

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Dan Killingbeck

Dan Killingbeck

Sales Consultant, NFU Mutual Risk Management Services Ltd

As the Risk Management Services Sales Consultant, Dan is available to go and talk to farming and commercial customers about tailor-made health & safety services for their business. Please contact the Builth Wells office to make an appointment with him.

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