Cinderford

Our team

James Wakeley MBA

Senior Agent

I've been Senior Agent at NFU Mutual's Cinderford office since May 2007. With 20 years farming and business experience, including a spell with a couple of major banks and the RAF in Afghanistan. I have plenty of experience of insurance from both sides of the equation and will provide honest, expert help and assistance.

Nicola Martin

Financial Adviser

In my role as an NFU Mutual Financial Adviser, I would be delighted to meet with you and offer expert advice on many aspects of financial planning.

James Harwood

Risk Management Consultant

Risk management services are part of NFU Mutuals' group and employs a nationwide team of health & safety professionals. My role within the team is to provide advice and solutions to customers on their health & safety requirements.

Barbara White

Senior Customer Service Administrator

I have worked for the office in the Forest of Dean office since 1992. I specialise in business insurance but strive to provide excellent service for all your insurance needs. I also support our Agent in the day to day management of the office to help provide excellent customer service.

Jane Newman

Accounts Technician

I joined the office in the late nineties with my main responsibility being accounts management. In addition to this I am also involved in the insurance renewal review process and arranging appointments for our agent. I am responsible for ensuring paperwork is in order to help with policy reviews.

Lorraine Cripwell

Customer Service Adviser

Since joining the office in 1998, I have gained an in-depth knowledge of our general insurances including car, commercial vehicle and our home and lifestyle policies and am happy to help with your enquiries. My main responsibilities are the renewal review process and supporting account management.

Marie Johnson

Customer Service Adviser

After leaving the Department of Work and Pensions I joined the office in 2008. I can assist in all our general insurances including our motor products, home and lifestyle policies including dog & cat and travel insurance. If pressed I am even able to deal with horse insurance.

Natalie Jones

Customer Service Adviser

I began working for the office in 2010 and am licensed in our general insurances as well as several of our commercial policies. My main responsibility is handling claims which I try to do in a timely, fair and efficient manner.

Lucy Aldridge

Customer Service Adviser

Since joining the team in 2011, I am now fully qualified in all our areas of NFU Mutual insurance. I am licensed in all NFU Mutual personal and commercial insurance products, so I'm happy to answer questions, process policy alterations or provide you with a quote for motor, farm estate, tradesman, retailers and small business insurances.

Phil Chalker

Risk Management Consultant

Phil arranges risk management solutions for all types and size of businesses in the area. If you need a full risk reduction report, some specialist training or even a fire survey – call the office now to discuss the options in greater depth.