Phone lines closed

Call today: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Edinburgh & The Lothians

The Old Farmhouse, Rural Centre, West Mains of Ingliston, Ingliston, EH28 8NZ

Visit today: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Welcome to NFU Mutual Edinburgh & The Lothians agency where we like to keep things personal. As an established insurance provider we strive to offer the very best to our clients both in terms of the products we sell and the quality of service we provide.


NFU Mutual

Scott

Scott Carruthers Cert CII

Agent

Scott has been an agent with NFU Mutual since 2007, managing a successful branch based in Ingliston, Edinburgh. Scott is also NFU Scotland's group secretary for East Lothian, supporting local farming members and commercial clients, as well as meeting with new and existing customers to assist them with their business needs. In his spare time he enjoys the odd game of curling and golf. Contact Scott directly on 07857405585 or by email at scott_carruthers@nfumutual.co.uk

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Dana Hamlin

Agent

Dana has been with NFU Mutual since 2008 and appointed as an agent three years later. Dana specialises in providing tailored solutions for both commercial businesses and high net worth clients. Dana can provide support with risk management services and arrange financial health checks both for businesses and private individuals. Dana enjoys spending time with her son, running and travelling. Contact Dana directly on 07825393964 or by email at dana_hamlin@nfumutual.co.uk

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Doug Schreiber

Agent

Doug has been with NFU Mutual’s agency network since 2015. He was appointed as an Agent in 2020. Doug specialises in commercial lines of insurance ranging from hospitality and property portfolios to construction and motor trade. He is also experienced in farming insurance needs. In his downtime, Doug plays touch rugby and enjoys anything outdoors.

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Paul Clyde

Financial Adviser

Paul is the local NFU Mutual Financial Adviser for Edinburgh & The Lothians. He has over 20 years’ experience in financial services and joined NFU Mutual in 2011, advising clients in Aberdeenshire before joining our agency in 2019.  He provides our clients with expert advice on their financial plans - whether investments, pensions, life cover or Inheritance Tax planning, he can help you put the right strategy in place.  He is available for one-to-one consultations either in our office or in your home.

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Lynn Dandie

Farming Account Executive and NFUS Group Secretary

Lynn has recently joined NFU Mutual Ingliston Agency and once Lynn is fully licensed, she will become an integral member of the team. Lynn is also NFU Scotland's Group Secretary for the Bathgate & West Calder, and Midlothian branches and will be supporting local farming members and commercial clients, as well as meeting with new and existing customers to assist them with their business needs.

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Amy Douglas

Sales Executive

Amy has recently joined the Edinburgh agency from NFU Mutual Direct. Amy has brought with her several years’ experience.   Amy currently specialises in developing new business sales for motor, home & lifestyle and equine and will support the agency in growing its customer base. Amy recently moved to Dunfermline from Glasgow and is enjoying exploring her new location.

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Chantelle Braes

Sales Executive

Chantelle joined the agency in 2019 and currently specialises in developing new business sales for all types of motor vehicles.  Once fully licensed Chantelle will support the agency in growing its customer base. Chantelle is an active member of the Edinburgh Young Farmers Clubs, where she enjoys taking part in organising and participating in social and rural events.

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Emma Campbell

Emma Campbell

Customer Service Adviser

Emma has been with the agency since 2010 and is a valued member of our Customer Service Team.  Emma’s experience allows her to give an excellent experience handling queries regarding motor and home & lifestyle, travel and equine.  Emma enjoys going to music festivals and concerts - specially to see Jason Derulo.

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Amy Bryce

Customer Service Adviser

Amy joined the agency in Aug 2019 to assist the team in the office. Amy is part of our Customer Service Team and gives an excellent customer experience handling queries regarding motor and home & lifestyle. Amy enjoys curling and played a massive part in her team winning the Scottish Junior Championship (2020). Amy also enjoys walking her dog, Harris.

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Charlotte Merritt

Commercial Account Handler

Charlotte has been with NFU Mutual since March 2015 and moved from the Regional Service Centre to the Ingliston agency in July 2018. Charlotte is an integral member of the team and she is fully licensed to handle queries regarding all commercial, motor, home & lifestyle and equine products. Charlotte assists the Agents by processing renewals and alterations after Agents visits. Charlotte enjoys going to gigs and socialising.

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Kellie

Kellie Sobota

Agents' Assistant

Kellie has been with NFU Mutual since 2005 as an integral member of the team, fully licensed to handle queries regarding all motor, home and lifestyle, equine and commercial products. Kellie assists the agents by processing renewals and alterations after agents visits and is well known by all of our customers! In her spare time, Kellie spends lots of weekends travelling up and down the country going to dog shows, showing her beloved rottweilers Ben and Ryker.

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Rebecca Williamson

Rebecca Williamson

Agents' Assistant

Rebecca has been with NFU Mutual since 2009 and as an integral member of the team she is fully licensed to handle queries regarding all motor, home and lifestyle and equine products. Rebecca assists the agents by processing renewals and alterations after agents' visits. Rebecca enjoys acting for an amateur dramatics group, walking her dog and socialising.

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Jackie Ross

Office Manager

Jackie joined NFU Mutual in December 2019 and has the responsibility for maintaining the training and competency needs of the staff, looking after the accounts in the office, day-to-day running of the agency and supporting all members of the team in their work. Jackie enjoys travelling and spending time with her two granddaughters. 

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Sarah Henley

Sarah Henley

Financial Services Executive

Sarah joined our team in 2014. Having come from a background of managing sports centres, she has a strong marketing/sales background. Sarah is our life co-ordinator and is able to make appointments for you to meet with our financial adviser. Sarah also organises the events and seminars for the branch. Sarah enjoys spending time with her hubby and kids and going to the gym! She loves going on holiday and exploring other parts of the world. Sarah’s father-in-law and brother-in-law are farmers in Yorkshire so often enjoys a ride in the tractor!

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Sharon Smith

Claims Manager

Sharon works closely with our specialist claim handlers, disaster recovery teams and loss adjusters to help our customers when they experience a claim. Sharon will be here to give you the best help and advice available when you need it the most and is also licensed in handling your queries. Sharon enjoys travelling around the world attending sporting events. She also enjoys socialising.

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Laura Silvers

Risk Management Consultant

RMS is part of NFU Mutual group and employs a nationwide team of health and safety professionals. Laura’s role within the team is to provide advice and solutions to customers on their health and safety requirements. Contact Laura directly on 07967698551 or by email at Laura_A_Silvers@nfumutual.co.uk

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Out of Hours

Customer Support Centre

For your convenience, after we return to our families and pets, our 0131 335 3533 phone number continues to be answered by our customer support centre colleagues in Glasgow from 5pm – 8pm weekdays and 9.30am – 12.30pm on Saturdays and most Bank Holidays. They can deal with taking payment, quotations or mid-term amendments on motor, home, caravan, travel, horse and rider or horsebox insurance. For data protection purposes they will only be able to deal with the policyholder or an authorised person noted on the policy.

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