Edinburgh & The Lothians

Scott has been an agent with NFU Mutual since 2007, managing a successful branch based in Ingliston, Edinburgh. Scott is also NFU Scotland's group secretary for East Lothian, supporting local farming members and commercial clients, as well as meeting with new and existing customers to assist them with their business needs. In his spare time he enjoys the odd game of curling and golf. Contact Scott directly on 07857405585 or by email at scott_carruthers@nfumutual.co.uk

Dana has been working with NFU Mutual since 2008 and appointed as an agent three years later. Dana specialises in providing tailored solutions for both commercial businesses and high net worth clients. Dana can provide support with risk management services and arrange financial health checks both for businesses and private individuals. Dana enjoys spending time with her son, running and travelling. Contact Dana directly on 07825393964 or by email at dana_hamlin@nfumutual.co.uk

Doug has been with NFU Mutual’s agency network since 2015. He was appointed as an Agent in 2020. Doug specialises in commercial lines of insurance ranging from hospitality and property portfolios to construction and motor trade. He is also experienced in farming insurance needs. In his downtime, Doug plays touch rugby and enjoys anything outdoors.

Paul is the local NFU Mutual Financial Adviser for Edinburgh & The Lothians. He has over 20 years’ experience in financial services and joined NFU Mutual in 2011, advising clients in Aberdeenshire before joining our agency in 2019.  He provides our clients with expert advice on their financial plans - whether investments, pensions, life cover or Inheritance Tax planning, he can help you put the right strategy in place.  He is available for one-to-one consultations either in our office or in your home.

Jackie joined the agency in December 2019 and has the responsibility for maintaining the training and competency needs of the staff, looking after the accounts in the office, day-to-day running of the agency and supporting all members of the team in their work. Jackie enjoys travelling and spending time with her two granddaughters. 

Kellie has been with the agency since 2005 and is an integral member of the team and fully licensed to handle all queries.  As Commercial Account Handler Kellie will liaise with clients, Agents and Underwriters regarding all commercial products. In her spare time, Kellie spends lots of weekends travelling up and down the country going to dog shows, showing her beloved rottweilers Ben and Ryker.

Amy has recently joined the Edinburgh agency from NFU Mutual Direct. Amy has brought with her several years’ experience.   Amy currently specialises in developing new business sales for motor, home and lifestyle and equine, and will support the agency in growing its customer base.  Amy can also provide tailored solutions for those with high value homes. Amy recently moved to Dunfermline from Glasgow and is enjoying exploring her new location.

Calum has recently joined the Edinburgh Agency from NFU Mutual Direct. Calum has brought with him several years’ experience.   Calum currently specialises in developing new business sales for motor, home & lifestyle and equine and will support the agency in growing its customer base. Calum enjoys spending time with friends and family, motorsport, and going on holiday.

Julie joined the NFU Mutual regional team in 2002 and has had various roles over the years.  Julie’s focus will be on growing and developing our commercial and financial service client base.  Julie specialises in sales and business development and has over 25 years’ of commercial business experience including financial services, risk management and coaching and development.  Julie enjoys socialising with family and friends and travelling to new destinations.

NFU Mutual Risk Management Services Ltd is part of the NFU Mutual group and employs a nationwide team of health and safety professionals. Laura’s role within the team is to provide advice and solutions to customers on their health and safety requirements. Contact Laura directly on 07967698551 or by email at Laura_A_Silvers@nfumutual.co.uk

Emma has been with the agency since 2010 and is a valued member of our Customer Service Team.  Emma’s experience allows her to give an excellent experience handling queries regarding motor and home & lifestyle, travel and equine.  Emma enjoys going to music festivals and concerts.

Naomi joined the agency after previously working in another NFU Mutual agency.  Naomi is fully licensed to handle queries regarding all motor, home and lifestyle and equine products.  Naomi loves going to the gym, hillwalking and socialising.

Anna has joined us on a part-time basis after spending time in the agency on work experience.  Once Anna is fully licensed, she will handle all motor and home products.  Anna comes from a farming background and is looking forward to working in the agency.

Rebecca has been working with NFU Mutual since 2009 and as an integral member of the team she is fully licensed to handle queries regarding all motor, home and lifestyle and equine products. Rebecca assists the agents by processing renewals and alterations after agents' visits. Rebecca enjoys acting for an amateur dramatics group, walking her dog and socialising.

Sarah returned to the agency in 2021, after taking some time out to bring up her two daughters. Sarah started originally in 2010 as the Office Manager and is now back in a customer service team role handling queries regarding motor, home and lifestyle policies.  Sarah also assists the agents by processing renewals and alterations after agents' visits.

Sharon works closely with our specialist claim handlers, disaster recovery teams and loss adjusters to help our customers when they experience a claim. Sharon will be here to give you the best help and advice available when you need it the most and is also licensed in handling your queries. Sharon enjoys travelling around the world attending sporting events. She also enjoys socialising.

For your convenience, after we return to our families and pets, our 0131 335 3533 phone number continues to be answered by our customer support centre colleagues in Glasgow from 5pm – 8pm weekdays and 9.30am – 12.30pm on Saturdays and most Bank Holidays. They can deal with taking payment, quotations or mid-term amendments on motor, home, caravan, travel, horse and rider or horsebox insurance. For data protection purposes they will only be able to deal with the policyholder or an authorised person noted on the policy.