Essex South

Frank’s background is rooted firmly in the farming industry. Having grown up on the family farm near Chelmsford, he ran his horse feed production and supply company for over a decade. Having sold that and passed control of two side businesses to his wife, he took a year studying an MBA, followed by two enjoyable years as a farming consultant. Frank is responsible for running the agency alongside Sian in addition to looking after new and existing farm and commercial clients. He is also the NFU Group Secretary for South Essex.

Sian has worked in the insurance industry for 30 years, advising commercial clients on their insurance needs within a variety of industry sectors. In addition, she has fulfilled a number of managerial roles and is past President of the Insurance Institute of Chelmsford and South Essex. Sian is responsible for running the agency alongside Frank and will also be looking after new and existing farm and commercial clients.

Chris has worked for the South Essex agency for 4 years. He is primarily focussed on meeting potential commercial customers to discuss the extent of our product offering and providing bespoke proposals to suit their individual requirements.

Vicky has worked for NFU Mutual for 17 years and has been at the Essex South agency for 8 of these. She ensures the smooth running of the office and has a full knowledge of all our products and services and is your first contact point, if Frank and Sian are not available.

Carol has worked for NFU Mutual for 9 years and is a local business adviser, meeting clients face-to-face to review their insurance programmes. She specialises in commercial insurances, motor, home and Bespoke (high net worth policies).

Liam is responsible for managing our main office team of Customer Advisers, as well as dealing with motor and home enquiries for both new and existing customers and mid-term adjustments for commercial clients.

Tom is part of our main office team and deals with motor enquiries for both new and existing customers.

Rachel is currently going through training but when qualified will be dealing with motor enquiries for new and existing customers.

Sam is part of our main office team and deals with your claims enquiries, as well as motor and home enquiries for both new and existing customers and mid-term adjustments for commercial clients.

Andy is focused on meeting commercial new prospects, offering quotations via the telephone or face-to-face for larger commercial companies. He also deals with motor and home quotations for new customers.

Vincent has been dealing with claims for three decades. He is here to assist you in all matters claims and works with both you and your regional claims colleagues to ensure a timely, effective and fair claims settlements.

Carla is part of our sales team and works closely with Chris Lewis. She is responsible for our contact management strategy and is in contact with our commercial prospects.

James is 100% focused on meeting new private clients to discuss their motor and household requirements.

Rob advises our clients on NFU Mutual risk management services which can help with their health and safety requirements.

Rachel is an NFU Mutual Financial Adviser who can be contacted via the office or direct on 07791 714456. She is available for a financial review on life assurance, pensions and investments.