Phone lines closed

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Essex South

25 Springfield Lyons Approach, Chelmsford Business Park, Chelmsford, CM2 5LB

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Essex South agency. From private individuals to farm and commercial businesses, we offer professional and down to earth help on your insurance, pension and investment requirements. 
 
At the Essex South office, we take time to get to know our customers in order to understand their needs. The business is led by Frank Thorogood and Sian Williams. They are supported by a dedicated team of knowledgeable insurance professionals who work hard to provide quality NFU Mutual products.

NFU Mutual

Frank Thorogood

Frank Thorogood

Agent

Frank’s background is rooted firmly in the farming industry. Having grown up on the family farm near Chelmsford, he ran his horse feed production and supply company for over a decade. Having sold that and passed control of two side businesses to his wife, he took a year studying an MBA, followed by two enjoyable years as a farming consultant. Frank is responsible for running the agency alongside Sian in addition to looking after new and existing farm and commercial clients. He is also the NFU Group Secretary for South Essex.

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Sian Williams

Sian Williams

Agent

Sian has worked in the insurance industry for 30 years, advising commercial clients on their insurance needs within a variety of industry sectors. In addition, she has fulfilled a number of managerial roles and is past President of the Insurance Institute of Chelmsford and South Essex. Sian is responsible for running the agency alongside Frank and will also be looking after new and existing farm and commercial clients.

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Chris Lewis

Chris Lewis

Local Business Adviser

Chris has worked for the South Essex agency for 4 years. He is primarily focussed on meeting potential commercial customers to discuss the extent of our product offering and providing bespoke proposals to suit their individual requirements.

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Vicky Zarzecki

Vicky Zarzecki

Office Manager

Vicky has worked for NFU Mutual for 17 years and has been at the Essex South agency for 8 of these. She ensures the smooth running of the office and has a full knowledge of all our products and services and is your first contact point, if Frank and Sian are not available.

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Carol Lawrence

Carol Lawrence

Account Executive

Carol has worked for NFU Mutual for 9 years and is a local business adviser, meeting clients face-to-face to review their insurance programmes. She specialises in commercial insurances, motor, home and Bespoke (high net worth policies).

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Samuel Jones

Liam Cosgrove

Customer Service Team Leader

Liam is responsible for managing our main office team of Customer Advisers, as well as dealing with motor and home enquiries for both new and existing customers and mid-term adjustments for commercial clients.

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Tom Justice

Insurance Adviser

Tom is part of our main office team and deals with motor enquiries for both new and existing customers.

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Rachel Burgess

Insurance Adviser

Rachel is currently going through training but when qualified will be dealing with motor enquiries for new and existing customers.

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Liam Cosgrove

Samuel Jones

Claims & Customer Service Adviser

Sam is part of our main office team and deals with your claims enquiries, as well as motor and home enquiries for both new and existing customers and mid-term adjustments for commercial clients.

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Andy Smith branch photo

Andy Smith

Local Business Adviser

Andy is focused on meeting commercial new prospects, offering quotations via the telephone or face-to-face for larger commercial companies. He also deals with motor and home quotations for new customers.

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Vincent Mear

Claims Manager

Vincent has been dealing with claims for three decades. He is here to assist you in all matters claims and works with both you and your regional claims colleagues to ensure a timely, effective and fair claims settlements.

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Carla Livermore

Contact Manager

Carla is part of our sales team and works closely with Chris Lewis. She is responsible for our contact management strategy and is in contact with our commercial prospects.

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James Morris

Private Client Consultant

James is 100% focused on meeting new private clients to discuss their motor and household requirements.

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Rob Bright

Risk Management Consultant

Rob advises our clients on NFU Mutual risk management services which can help with their health and safety requirements.

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Rachel Johnston

Financial Adviser

Rachel is an NFU Mutual Financial Adviser who can be contacted via the office or direct on 07791 714456. She is available for a financial review on life assurance, pensions and investments.

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