STORM CLAIMS: If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800282652

STORM CLAIMS: If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800282652

Chelmsford

25 Springfield Lyons Approach, Chelmsford Business Park, Chelmsford, CM2 5LB

Call us: 9am-8pm
01245 464 984

Visit us: 9am-5pm

Chelmsford

25 Springfield Lyons Approach, Chelmsford Business Park, Chelmsford, CM2 5LB

About Chelmsford

Our team

Frank Thorogood

Frank Thorogood

Agent

Frank’s background is rooted firmly in the farming industry. Having grown up on the family farm near Chelmsford, he ran his horse feed production and…

Sian Williams

Sian Williams ACII

Agent

Sian has worked in the insurance industry for over 36 years, advising commercial clients on their insurance needs within a variety of industry sectors…

Robert Taylor Cert CII

Agent

Rob has been an Agent with NFU Mutual since 2013, prior to this Rob worked as a Foreign Exchange broker and had managerial roles in a nationwide car r…

John – Paul Harvey CERT CII

Agent

John has worked in the local agency for over 20 years and has built up a wealth of insurance knowledge during this time, building strong relationships…

Chris Lewis

Chris Lewis

Commercial Operations Team Manager

Chris has worked for the Chelmsford office since 2015. He is primarily focussed on meeting potential commercial customers to discuss the extent of our…

Vicky Zarzecki

Vicky Zarzecki

Commercial Account Handler

Vicky has worked with NFU Mutual for 23 years and has been with our agency since 2010. She is the first port of call if Sian and Rob are unavailable for all commercial customers.

Samuel Jones

Liam Cosgrove

Customer Service Manager

Liam is responsible for managing our main office team of Customer Advisers, as well as dealing with motor and home enquiries for both new and existing customers and mid-term adjustments for commercial clients.

Liam Cosgrove

Samuel Jones

Claims Manager and Account Handler

Sam is part of our main office team and deals with your claims enquiries, as well as motor and home enquiries for both new and existing customers and mid-term adjustments for commercial clients.

Andy Smith branch photo

Andy Smith

Local Business Adviser

Andy is focused on meeting commercial new prospects, offering quotations via the telephone or face-to-face for larger commercial companies. He also deals with motor and home quotations for new customers.

Carla Livermore

Local Business Adviser

Carla is focused on meeting commercial new prospects, offering quotations via the telephone or face-to-face for larger commercial companies. She also deals with motor and home quotations for new customers.

Lorna Purser

Account Executive

Lorna is our Bespoke specialist for those with high value homes and possessions. She can also review your car insurance needs and meets both new and renewing customers.

Clare Devonshire Cert CII

Agency Manager

Clare joined the agency in 2002. During this time Clare has worked in several roles, which has provided her with a vast amount of expertise within the…

Craig Devonshire CERT CII

Sales Executive

Craig joined the agency in September 2020 and specialises in new commercial business and fleet insurance. Craig is able to visit you at your premises to advise on our full range of insurances.

Gareth Evans

NFU Mutual Financial Adviser

Gareth provides face-to-face financial planning advice and is fully qualified and experienced to help both personal and business customers plan and he…

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

F C Thorogood, S Williams, R Taylor & J Harvey is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.

For security and training purposes calls may be recorded and monitored.