Phone lines closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Essex South
25 Springfield Lyons Approach, Chelmsford Business Park, Chelmsford, CM2 5LB
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
NFU Mutual
Frank Thorogood
Agent
Sian Williams
Agent
Sian has worked in the insurance industry for 30 years, advising commercial clients on their insurance needs within a variety of industry sectors. In addition, she has fulfilled a number of managerial roles and is past President of the Insurance Institute of Chelmsford and South Essex. Sian is responsible for running the agency alongside Frank and will also be looking after new and existing farm and commercial clients.
Matt Turner
Financial Adviser
Matt is an NFU Mutual Financial Adviser. He can help you prioritise your financial goals and suggest what realistic plans you can put in place to achieve them. From investments and pensions to life cover and protection, Matt is dedicated to managing your needs.
Chris Lewis
Local Business Adviser
Chris has worked for the South Essex agency since 2015. He is primarily focussed on meeting potential commercial customers to discuss the extent of our product offering and providing bespoke proposals to suit their individual requirements.
Vicky Zarzecki
Office Manager
Vicky has worked for NFU Mutual for nearly 20 years and has been at the Essex South agency since 2010. She ensures the smooth running of the office and has a full knowledge of all our products and services and is your first contact point, if Frank and Sian are not available.
Carol Lawrence
Account Executive
Carol has worked for NFU Mutual since 2010 and is a local business adviser, meeting clients face-to-face to review their insurance programmes. She specialises in commercial insurances, motor, home and Bespoke (high net worth policies).
Liam Cosgrove
Customer Service Manager
Liam is responsible for managing our main office team of Customer Advisers, as well as dealing with motor and home enquiries for both new and existing customers and mid-term adjustments for commercial clients.
Tom Justice
Insurance Adviser
Tom is part of our main office team and deals with motor and home quotations and queries for both new and existing customers.
Rachel Burgess
Insurance Adviser
Rachel is part of our main office team and deals with motor enquiries and quotations for both new and existing customers as well as home – buildings, contents and personal belongings enquiries and quotations.
Samuel Jones
Claims and Account Manager
Sam is part of our main office team and deals with your claims enquiries, as well as motor and home enquiries for both new and existing customers and mid-term adjustments for commercial clients.
Andy Smith
Local Business Adviser
Andy is focused on meeting commercial new prospects, offering quotations via the telephone or face-to-face for larger commercial companies. He also deals with motor and home quotations for new customers.
Carla Livermore
Contact Manager
Carla is part of our sales team and works closely with Chris Lewis. She is responsible for our contact management strategy and is in contact with our commercial prospects.
Greg Munro
Contact Manager
Greg is part of our sales team and works closely with Andy Smith and Chris Lewis. He is responsible for identifying and contacting commercial prospects.
James Morris
Private Client Consultant
James is 100% focused on meeting new private clients to discuss their motor and household requirements.
Rob Bright
Risk Management Consultant
Rob advises our clients on NFU Mutual risk management services which can help with their health and safety requirements.