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Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Hay on Wye

Old Station Yard, Newport Street, Hay on Wye, HR3 5BZ

Visit today: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Hay on Wye agency where we pride ourselves on our customer service and are privileged to have a loyal customer base, covering a wide range of clients for personal insurance through to PLCs.

Our values: honesty, integrity, sincere care.

NFU Mutual

Ellie Williams headshot

Ellie Williams

Agent

Ellie joined NFU Mutual in March 2014 and has gained a wealth of knowledge since. She works with clients to understand their business and farming needs whilst building long lasting working relationships. She is also Cert CII qualified and continues to develop her industry knowledge to be able to best advise her clients. Outside of work she enjoys rock climbing, socialising with friends and exploring the beautiful Herefordshire countryside.

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Lauren Dixon headshot

Lauren Dixon

Customer Service Adviser

Lauren joined the team in August 2018 and is currently in the process of completing her training to become a Customer Service Adviser. She is looking forward to working with a dedicated team and helping provide a high level of service to our customers.

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Robyn Twiddy headshot

Robyn Twiddy

Customer Service Adviser

Robyn joined the team in March 2019 and will be working towards completing all of the product licences in her new role of Customer Service Adviser. She has previously worked in the property industry and has always focused on providing a fantastic customer service. She is looking forward to working with the team to deliver this to our customers.

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Gary Harding

Customer Service Adviser

Gary joined the team in August 2020 and is currently working towards completing all of the product licences in his new role of Customer Service Adviser. Having previously worked in the property market - he's always strived to provide great customer service. He is looking forward to working with the team to continue delivering this to our customers.

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Aimee Williams

Aimee Williams

Office Manager

Aimee started in the agency in September 2011 as a Customer Service Adviser and passed all her licensing exams to provide assistance to customers in respect of changes to their policies, new business quotations and claims. As of July 2019, she has taken on the role of Office Manager which means she is now primarily responsible for the running of the office to ensure it runs efficiently whilst still assisting customers when required.

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Nicola Jones

Financial Adviser

Nicola will be delighted to visit you and offer expert advice on aspects of financial planning. She is available for confidential meetings either at the agency office or at your house. Appointments can be made via the Hay-on-Wye agency. She looks forward to meeting with you.

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