Phone lines closed

Call today: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm


The Secret Garden, 15-17 Appleyard, Holt, NR25 6AR

Visit today: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Holt agency where we pride ourselves on providing a personal and professional service to each of our customers.

We cover all of North Norfolk including Cromer, Wells, Fakenham, Aylsham, Reepham and Holt.

NFU Mutual

Julie Frost

Senior Agent

I joined NFU Mutual in May 2005 and oversee the running of our agency to ensure that we offer a fantastic service to our clients whether they be commercial, farming or private clients.
Personally I specialise in commercial and farm/estate insurance and can assist our clients with obtaining help and advice from NFU Mutual in respect of managing the health and safety of their business.
I also work closely with our Financial Adviser, Adam Woodward to ensure our clients have access to NFU Mutual’s financial planning services.

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Simon Jones


I joined the agency in January 2016 having worked for NFU Mutual for 13 years in a variety of roles. I specialise in farm, commercial and private client insurance. I believe the best way to offer our insurance service is to visit you and your business, to understand how it operates to then offer my advice to ensure you are adequately covered. This could mean introducing general insurance, financial services and risk consultancy advice. Outside of work, I enjoy spending time with my family and walking my dog Buddy.

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Kelly Hoare

Office Manager

I joined the team in January 2018 and oversee the day to day running of our office. I work closely with the customer service and claims team as well as our Compliance Manager to ensure that everyone is happy and that we provide an outstanding service to our customers.

Outside of work, I love spending time with my family and friends and I’m currently renovating my home.

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Harry Brown

Sales Executive

I joined NFU Mutual Holt office in December 2015. My role has progressed in this time and I am now a Sales Executive within the agency. I specialise in motor, personal and business insurance, predominantly assisting new customers with their insurance requirements however also handling our existing accounts. I’m more than happy to visit you to discuss your insurance needs. Outside of the office I am very keen sportsman and actively take part in hockey, cricket & golf in my spare time.

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Jack Chaney

Claims & Customer Service Adviser

I joined NFU Mutual in May 2018 as a Customer Service Adviser. Since joining my role has progressed to Claims & Customer Service Adviser within the agency. I specialise in motor and personal insurance, eagerly assisting all existing and new clients in a calm and professional manner. Outside of the office I participate in various sporting activities, including cricket and cycling.

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Jacob Williams

Account Executive

I have been working here at NFU Mutual Holt agency for the last 2 ½ years. For the last year I have been the Claims Handler in the office, helping our customers at times when they are most in need of the great service we provide here at NFU Mutual. I am now moving into a new role in the Holt agency as an Account Executive, this will have me dealing with commercial and high net worth new business but predominantly existing clients in these sectors. I enjoy most sports, with rugby being my first choice, reading and going on walks around Norfolk.

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Stephen Lees

Accounts & Customer Service Adviser

I joined NFU Mutual Holt office in September 2018. My role started as Accounts Clerk, assisting in all aspects of processing payments. I have since completed my motor licenses, predominantly assisting new customers with all aspects of motor insurance requirements, as well as handling changes for existing customers. I am currently studying for my home & lifestyle licenses and will soon be able to assist all aspects of this as well. In my free time I enjoy keeping fit, enjoying the beautiful North Norfolk coast and I also enjoy skiing.

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Hattie Hobart

Customer Sales Adviser

I joined NFU Mutual Holt office in November 2018, I am in the early stages of my insurance career. I am a Customer Services Adviser and I specialise in car insurance. I hope to widen my knowledge by completing my personal and horse and rider insurance licences in the near future. Outside of work I enjoy playing hockey competitively for a local team and I love spending time on the north Norfolk coast, specifically Stiffkey Marshes, my favourite place on earth.

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Adam Woodward

Financial Adviser

I joined the Holt agency in January 2009 having worked for the company for over 15 years. I give professional, holistic, financial advice on pensions, investments and inheritance tax planning as well as financially protecting your family. I offer a friendly face-to-face service that ensures we understand your current situation and financial objectives fully before providing you with advice and recommendations to help address your needs.

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Office Dog

He has been at the Holt office for 13 years!

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