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Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Hungerford

Dunn House, Charnham Lane, Hungerford, RG17 0EY

Welcome to NFU Mutual Hungerford agency. We believe passionately in bespoke customer service, and we aim to combine this with high quality cover and value for money premiums. We also believe in keeping things local and personal, reasons why we believe many of our customers have been with us for years. Specialising in many types of insurance, from cars to homes to businesses and farms. Read what our clients have to say about our service under the testimonials page.

NFU Mutual

Gary Pope

Gary Pope

Agent

As an established agent I have a tremendous amount of experience in the role particularly specialising in estates and high value and listed homes. Occasionally I reflect on what makes a good agency. The answer is simple... good staff and happy clients and never stop challenging yourself. I am extremely proud to be part of the team at Hungerford.

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Jack Frost

Jack Frost

Agent

I joined the fantastic Hungerford branch in September and having lived in the local vicinity for the last 13 years I am familiar with the nuances of the locals and the patch. The combination of this and my experiences of working in the property sector will bring added value to the bespoke residential, farms and estates clients.

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Marianne Head

Marianne Head

Account Executive

I've been working for Gary since 2009, during this time I have gained a full set of licenses for both personal and commercial insurances. There is a fantastic sense of team work here in the Hungerford branch. After a background in banking, this job provides me with the opportunity of doing what I love; meeting a variety of people and dealing with different enquires every day.

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Karen Hunter

Karen Hunter

Customer Service Adviser

I have been at the Hungerford branch since September 2003 and my role involves a wide range of customers and queries. I have experience in all areas of the office, including claims and accounts. Although I primarily deal with personal insurances, I am also able to assist with commercial enquiries.

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Amy Dobson

Amy Dobson

Customer Service Adviser

I have a background in farming so have a good understanding of the needs and requirements in the industry. I enjoy providing customers with a great experience and can assist with all motor and personal insurance queries.

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Lydia Gerrard

Lydia Gerrard

Customer Service Adviser

I have been working in the Hungerford agency since 2018 with a working background in financial services. My role within the agency is to assist with personal and motor queries. Here at the Hungerford agency we focus on the induvial needs of our customers whilst providing a first-class customer service.

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Gracie Matthews

Customer Service Adviser

I joined NFU Mutual Hungerford Agency in August 2020, after previously having experience in a customer facing environment.  I love providing an excellent service and advising our clients in the friendliest and most helpful manner. Whilst assisting with any motor and personal enquiries, I also focus on looking for new business opportunities with both our existing and possible new customers.

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Jess Mallison

Customer Service Adviser

I joined the Hungerford Agency in August 2020. With a background in marketing, this role allowed me to try something new whilst bringing across core skills from my previous roles. My responsibilities include assisting customers with motor and personal insurance queries and focusing on acquiring new business. Having lived in the local area since 2002, I am familiar with client base and the type of service they require.

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Nikki Allen

Nikki Allen

Claims Manager & Customer Service Adviser

I have worked in the Hungerford branch since 2010. My main responsibilities are to manage claims in the office, ensuring they are dealt with as efficiently as possible. I also hold a full set of licences for personal and commercial insurances so I am able to deal with quotations and general amendments or queries. I also carry out training and competency for the sales staff.

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Victoria Jackson

Victoria Jackson

Accounts Administrator

I joined the Hungerford branch in July 2017 and have a background in customer service. My role within the office is quite varied but my responsibilities include accounts, policy renewals and coordinating policy review meetings, where I am enjoying getting to know our clients.

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Stephen Hall

Stephen Hall

Commercial Adviser

I have worked in the Hungerford office since September 2018. Prior to joining NFU Mutual I spent 10 years in business development for the technology sector. As a Commercial Adviser I focus on new business, utilising my B2B experiences to promote NFU Mutual services into a variety of business areas, not limited to agriculture.

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