Hungerford

As an established agent Gary has a tremendous amount of experience in the role particularly specialising in estates and high value and listed homes. Occasionally he reflects on what makes a good agency. The answer is simple... good staff and happy clients and never stop challenging yourself. Gary is extremely proud to be part of the team at Hungerford.

Jack joined the fantastic Hungerford agency in September and having lived in the local vicinity for the last 13 years he's familiar with the nuances of the locals and the patch. The combination of this and his experiences of working in the property sector will bring added value to the bespoke residential, farms and estates clients.

Marianne's been working for Gary since 2009, during this time she has gained a full set of licenses for both personal and commercial insurances. There is a fantastic sense of team work here in the Hungerford office. After a background in banking, this job provides her with the opportunity of doing what she loves; meeting a variety of people and dealing with different enquires every day.

Karen has been at Hungerford agency since September 2003 and her role involves a wide range of customers and queries. She has experience in all areas of the office, including claims and accounts. Although she primarily deals with personal insurances, she is also able to assist with commercial enquiries.

Amy has a background in farming so has a good understanding of the needs and requirements in the industry. She enjoys providing customers with a great experience and can assist with all motor and personal insurance queries.

Lydia has been working in the agency since 2018 with a working background in financial services. Her role within the agency is to assist with personal and motor queries. At Hungerford agency we focus on the induvial needs of our customers whilst providing a first-class customer service.

Gracie joined NFU Mutual Hungerford Agency in August 2020, after previously having experience in a customer facing environment.  She loves providing an excellent service and advising our clients in the friendliest and most helpful manner. Whilst assisting with any motor and personal enquiries, she also focuses on looking for new business opportunities with both our existing and possible new customers.

Jess joined Hungerford Agency in August 2020. With a background in marketing, this role allowed her to try something new whilst bringing across core skills from her previous roles. Jess's responsibilities include assisting customers with motor and personal insurance queries and focusing on acquiring new business. Having lived in the local area since 2002, she is familiar with the client base and the type of service they require.

Nikki has worked in the agency since 2010, having worked as a Claims Handler/Customer Services Adviser in another agency for two years prior to that. As Office Manager, she works closely with Gary and Jack to ensure the office is running smoothly and efficiently. As well as carrying out training and competency for our staff. Nikki thrives on keeping the team motivated and engaged to ensure a first-class customer service experience and ensuring we hit our targets. She holds a full set of licences for personal and commercial insurances, so can assist with quotations and general amendments or queries and also handle claims.  Outside of work, Nikki loves to keep fit; running, mountain biking, walking her dog, watching football and spending quality time with her family.

Victoria joined Hungerford agency in July 2017 and has a background in customer service. Her role within the office is quite varied but her responsibilities include accounts, policy renewals and coordinating policy review meetings, where she is enjoying getting to know our clients.