Ilminster

Oliver has worked for NFU Mutual for over 20 years, both in regional offices and local agencies.  He has been the Senior Agent at Ilminster since 2020 and I specialises in large commercial insurance including commercial fleets as well as estates and commercial grain store risks. Outside of work, his time is taken up by his three boys, travelling and sports.

Adam has been an Agent at NFU Mutual Ilminster since 2008, specializing in our farming businesses.  He is also Group Secretary for NFU. If he's not at work, you’ll usually find him camping or hiking with family.

Mary has worked with NFU Mutual for over 10 years, firstly in Salisbury and now in Ilminster.  She deals with the day to day operational functions of the business, as well as compliance, marketing and HR. When not working, she enjoys reading, gardening and walking her dog Suzie.

Rob joined the Ilminster team in January 2021 having spent 4 years with another agency within the NFU Mutual network. Prior to that, his working life and studies revolved around the rural community and agricultural sector, attending Harper Adams University before progressing into Farm Management. He specialises in complex commercial insurances and his time is split between dealing with our existing customers, and new enquiries. Outside of work he enjoys watching rugby and trying to keep fit.

Caitlin joined the office in 2012 working as a Customer Services Adviser, and more recently as a Sales Executive.  She primarily deals with new business queries for personal and commercial insurances as well as existing customer queries and renewals.  Outside of work she enjoys exploring the local countryside with family and also gardening.

Katherine has worked in the Ilminster office since January 2019. She has over 10 years Insurance experience and can assist with Personal insurance quotations and queries. She also assists Jo with claims. She can initiate a claim and answer any claims enquiries you have. When not working, she'd usually be walking the countryside with her Lhasapoo Paisley or renovating her new home.

Joanne's the main point of contact for your claims, and can also help you with Motor and Personal insurances.  She also works closely with Wayne, our Financial Adviser, and looks after his diary.

Amy joined the agency in March 2022 having previously worked in Accounts and Insurance. Her role consists of Motor, Commercial and Agricultural Insurances. In her spare time, you will find her baking, walking or having a good old pamper.

Emma joined the agency in September 2021.  Her role encompasses customer accounts, and also provides administration support for the office.  She's also responsible for issuing our renewals documentation.  In her free time you will find her either at home with her dog Malyka and her cat Colin, or out exploring the local countryside on her horse Tia.

Wayne joined NFU Mutual in July 2015 bringing with him a wealth of experience in the financial services industry. He's available to offer you advice on products such as NFU Mutual pensions, investments and Inheritance Tax planning as well as helping your business plan for the future. 

For your convenience, our telephone number continues to be answered by our Customer Support Centre colleagues in Glasgow from 5pm - 8pm weekdays and 9am - 12.30pm on Saturdays.