Ilminster

Our team

Graham Bradford BSc, MSc

Senior Agent

Graham joined NFU Mutual in 1988 after working overseas having completed his Masters Degree in irrigation engineering at Cranfield. Graham has over 25 years experience dealing with general insurance. He works mainly with the larger commercial accounts and has a particular expertise in food processing risks. Graham works closely with NFU Mutual’s group corporate underwriters to deliver bespoke insurance solutions at competitive premiums.

Adam Clifton BSc, MSc

Assistant Agent

Adam studied agricultural geography at Kingston University, Kings College London and in Israel. He has worked in IT and then in the diving industry prior to joining NFU Mutual. Adam deals with general insurance, spending the majority of his time looking after existing farming and commercial customers and providing new business quotes. Please contact Adam if you would like a quote for your business.

Caitlin Faulkner Cert CII

Sales Associate

Caitlin can assist you with motor, personal and commercial insurances for both new and existing clients. She can also introduce clients to NFU Mutual Risk Management Services and NFU Mutual Financial Advisers for specialist financial planning advice.

Liesel Thorner

Sales Associate

Liesel can assist you with motor, personal and commercial insurances for both new and existing clients. She can also introduce clients to NFU Mutual Risk Management Services and NFU Mutual Financial Advisers for specialist financial planning advice.

Gemma Christopher BA (Hons)

Customer Service Adviser

Gemma can assist you with motor and personal quotations, policy alterations or general enquiries.

Amanda Grinter

Customer Service Adviser

Amanda can assist you with motor, equine and personal insurances. Amanda also manages the diaries of NFU Mutual Financial Advisers and can arrange an appointment for new or existing clients looking for specialist financial planning advice.

Katherine Snell Cert CII

Customer Service Adviser

Kat can assist you with motor, equine and personal insurances. Kat also supports Jo in dealing with claims in the agency. She can help with setting up a claim or any claim related general enquiry.

Rebecca Taylor Cert CII

Sales Associate

Rebecca can assist you with motor, personal and commercial insurances for both new and existing clients. She can also introduce clients to NFU Mutual Financial Advisers for specialist financial planning advice.

Joanne Sibley Cert CII

Claims Executive

Jo is our dedicated claims handler and ensures that all of our claims are processed promptly and efficiently. She can also help with any amendments to your motor or personal insurance policies.

Gail Goldsworthy

Accounts & Billing

Gail deals with accounts and is responsible for credit control. She will be able to help you with any billing enquiries, or if you require an account statement or would like to set up a direct debit.

Diana Greenham

Renewal Administrator

Diana provides administration and secretarial support for the team and also deals with the administration of customer renewals.

Sally Matthews

Renewal Administrator

Sally provides administration and secretarial support for the team and also deals with the administration of customer renewals.

Pete Randerson

Sales Development Consultant

Pete’s role as a sales development consultant is to support the agency in the acquisition and retention of commercial business, and to ensure they provide excellent customer service. This includes visiting clients and managing relationships between the agency and underwriting and claims function.

Rachael Romasanta

Risk Management Services

Rachael is the sales consultant for NFU Mutual Risk Management Services. She is able to visit you or discuss over the telephone how we can help you with health & safety and food safety. Risk management is available to all without obligation.

Wayne Stanbrook

Financial Adviser

I joined NFU Mutual in July 2015 bringing with me a wealth of experience in the financial services industry. I am available to offer you advice, either in the comfort of your own home or if it is more practical to get away from the daily grind and the telephone you are welcome to come to the peace and tranquillity of the office. My approach is usually more long term than with general insurance; it might take several meetings over a period of time to tailor solutions to meet with your current situation and future plans.