Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm


Park View, Eaglewood Park, Ilminster, TA19 9DQ

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Ilminster.  We provide a professional and reliable service located within the local community on the Dillington Estate, 1 mile East of Ilminster town.

With insurance, pensions and investments, you need to feel confident you’re getting what’s right for you.

And we believe in offering the personal touch, so that you are treated as an individual and get the service you deserve. As one of the UK’s leading insurance providers, NFU Mutual has been looking after customers for over a century, using our local roots and national presence.

Please call us for a quote or for more information on our products and services.

Our products & services

Personal insurance
Our personal insurance products are tailored to your needs and will help you cover the things that really matter:

  • Home insurance - with dog and cat and travel as additional covers. We also offer horse and rider insurance.
  • Motor insurance - including personal car, commercial vehicle, tractor and vintage cars.
  • High value properties - in particular where contents include valuables or fine art.

Business Insurance
Our specialist policies will take the worry out of choosing the correct cover:

•  Tradesmen •  Hospitality & Leisure  •  Property Owners  •  Farm  •  Retailers  •  Commercial Vehicle  •  Grain Stores & hauliers

Risk Management and Health & Safety Services
A choice of solutions to help you to identify and minimise the risks to your business and comply with legislation:

•  Risk Audit • Health & Safety Procedures  •  Fire Risk Assessment  •  Food Safety & Hygiene  •  Fleet Management  •  Health and Safety Training  •  COSHH, DSEAR and Noise Assessments

Financial Advice
NFU Mutual Financial Advisers are available to help you plan for and protect your financial future. We can help you with: 

• Tax efficient investments  •  Retirement planning  •  Life cover and Critical illness  •  Income protection  •  Inheritance Tax planning  •  Financial planning

Please call us for a quote or to arrange an appointment with Wayne.

NFU Mutual

Oliver Newport

Agent and Senior Group Secretary

Oliver has worked for NFU Mutual for over 20 years, both in regional offices and local agencies.  He has been the Senior Agent at Ilminster since 2020 and I specialises in large commercial insurance including commercial fleets as well as estates and commercial grain store risks. Outside of work, his time is taken up by his three boys, travelling and sports.

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Adam Clifton BSc, MSc

Agent and Group Secretary

Adam has been an Agent at NFU Mutual Ilminster since 2008, specializing in our farming businesses.  He is also Group Secretary for NFU. If he's not at work, you’ll usually find him camping or hiking with family.

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Mary Vincent CMgr MCMI Assoc.CIPD

Operations Manager

Mary has worked with NFU Mutual for over 10 years, firstly in Salisbury and now in Ilminster.  She deals with the day to day operational functions of the business, as well as compliance, marketing and HR. When not working, she enjoys reading, gardening and walking her dog Suzie.

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Rob Larcombe BSC, MSc

Commercial Sales Executive

Rob joined the Ilminster team in January 2021 having spent 4 years with another agency within the NFU Mutual network. Prior to that, his working life and studies revolved around the rural community and agricultural sector, attending Harper Adams University before progressing into Farm Management. He specialises in complex commercial insurances and his time is split between dealing with our existing customers, and new enquiries. Outside of work he enjoys watching rugby and trying to keep fit.

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Caitlin Faulkner Cert CII

Sales Associate

Caitlin joined the office in 2012 working as a Customer Services Adviser, and more recently as a Sales Executive.  She primarily deals with new business queries for personal and commercial insurances as well as existing customer queries and renewals.  Outside of work she enjoys exploring the local countryside with family and also gardening.

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Katherine Snell Cert CII

Sales, Service and Claims

Katherine has worked in the Ilminster office since January 2019. She has over 10 years Insurance experience and can assist with Personal insurance quotations and queries. She also assists Jo with claims. She can initiate a claim and answer any claims enquiries you have. When not working, she'd usually be walking the countryside with her Lhasapoo Paisley or renovating her new home.

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Joanne Sibley Cert CII

Sales, Service and Claims

Joanne's the main point of contact for your claims, and can also help you with Motor and Personal insurances.  She also works closely with Wayne, our Financial Adviser, and looks after his diary.

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Amy Barrett

Sales & Service

Amy joined the agency in March 2022 having previously worked in Accounts and Insurance. Her role consists of Motor, Commercial and Agricultural Insurances. In her spare time, you will find her baking, walking or having a good old pamper.

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Emma Wade

Emma Wade

Accounts & Admin

Emma joined the agency in September 2021.  Her role encompasses customer accounts, and also provides administration support for the office.  She's also responsible for issuing our renewals documentation.  In her free time you will find her either at home with her dog Malyka and her cat Colin, or out exploring the local countryside on her horse Tia.

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Wayne Stanbrook

Financial Adviser

Wayne joined NFU Mutual in July 2015 bringing with him a wealth of experience in the financial services industry. He's available to offer you advice on products such as NFU Mutual pensions, investments and Inheritance Tax planning as well as helping your business plan for the future. 

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Customer Support Centre

Out of Office Hours Support

For your convenience, our telephone number continues to be answered by our Customer Support Centre colleagues in Glasgow from 5pm - 8pm weekdays and 9am - 12.30pm on Saturdays. 

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