Lisburn

30 Hillsborough Road, Lisburn, BT28 1AQ

Call us: 9am-8pm
02892 662 850

Visit us: 9am-5pm

Lisburn

30 Hillsborough Road, Lisburn, BT28 1AQ

About Lisburn

Our team

Stephen Downard

Stephen Downard

Senior Agent

Stephen qualified with a BAgr from Queens University and has a wealth of personal and professional experience in the agricultural industry. He has ove…

Sarah Macauley

Agent

Sarah has worked as an NFU Mutual Agent for over 8 years. She has a breadth of knowledge across NFU Mutual's range of products, including general insu…

Alan Miller

Alan Miller

Agent

Alan qualified from Queen's University Belfast with the degrees of BSc Architecture and BArch Architecture. He joined NFU Mutual as a trainee sales co…

Victoria Orr

Victoria Orr

Agent

Victoria graduated from the University of Ulster, Jordanstown in 2012 with BSc Communication with Public Relations. She grew up on a farm and during h…

Heidi Wylie

Agent

Heidi qualified from Queen’s University Belfast in 2011 with a degree in Law with Politics. She joined NFU Mutual Lisburn agency in 2011 as a Customer…

Uel Erwin

Uel Erwin

Financial Adviser

Uel is an NFU Mutual Financial Adviser for Lisburn & Banbridge and is available for one-to-one consultations either in our office or in your home wher…

Alison Brown

Alison Brown

Agency Manager

Alison provides a first-class service to new and existing commercial customers. She has a wealth of knowledge across all insurance products which enables her to provide the absolute best customer service experience.

Jessica Archer

Compliance Administrative Assistant and Customer Service Adviser

Jessica has worked in the insurance industry for over six years.  She assists with compliance administration duties and has a great knowledge of our m…

Laura Hutchinson

Laura Hutchinson

Agency Support Manager

Laura supports the agents by providing a high level of sales and administration services to our key account clients. She has built up a great rapport…

Joanna Simpson

Joanna Shaw

Agency Support Assistant

Joanna has been working with NFU Mutual since 2015 and deals with motor, personal and commercial customers. Joanna has a great knowledge of our insura…

Motor & Personal New Business Team

David and Victoria

David Whiteside and Victoria Moffett provide new business quotes for a wide range of motor and personal customers. Both David and Victoria aim to prov…

Alison Elder

Alison Elder

Commercial Sales Executive

Alison is the Commercial Sales Executive and co-ordinates the customer service team. She has worked with NFU Mutual for a number of years and is exper…

Sharon Steenson

Sharon Steenson

Account & Credit Controller and Customer Service Adviser

Sharon has over 15 years' experience working with NFU Mutual and is currently responsible for all matters of credit control and account queries. She i…

Heather Dougan-Heslip

Customer Service Adviser and Claims Handler

With over 30 years' insurance experience working with NFU Mutual, Heather is well placed to assist you with your insurance needs and requirements. She…

David Walsh

David Walsh

Customer Service Adviser and Claims Handler

David is well placed to assist you with your insurance needs and requirements. He deals mainly with servicing of existing customers and is also one of…

Joanne Stewart

Joanne Stewart

Customer Service Adviser & Life Co-Ordinator

Joanne has extensive experience in dealing with our NFU Mutual’s motor and personal insurance products whether it is new or existing business. She can…

Kat Hewins

Non-Advised Sales Consultant

Kat is a Non-Advised Sales Consultant in NFU Mutual's Life Direct Business Unit. Kat assists customers to meet their investment, pension and protection needs on a non-advised basis whilst providing a great service.

Kevin Acum

Risk Management Consultant

Kevin is our local Risk Management Consultant and we can arrange an appointment for you on your business premises. For a fee, he can provide a compreh…

Customer Service Team

Patricia, Sara and Lynne

Patricia Martin-Ball, Sara McCabe & Lynne Cochrane look forward to providing our new and existing customers with a first-class customer service and helping them with any motor and personal insurance enquiries they may have.

Lindsey Mairs

Business Development Consultant

Lindsey joined the team as a Business Development Consultant in 2024. Lindsey is responsible for organising events and seminars for our customers and…

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

S A Downard, S A Macauley, A D Miller, V M Orr & H E J Wylie is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.

For security and training purposes calls may be recorded and monitored.