Lisburn
30 Hillsborough Road, Lisburn, BT28 1AQ
About Lisburn
Our team
Stephen Downard
Senior Agent
Stephen qualified with a BAgr from Queens University and has a wealth of personal and professional experience in the agricultural industry. He has ove…
Sarah Macauley
Agent
Sarah has worked as an NFU Mutual Agent for over 8 years. She has a breadth of knowledge across NFU Mutual's range of products, including general insu…
Alan Miller
Agent
Alan qualified from Queen's University Belfast with the degrees of BSc Architecture and BArch Architecture. He joined NFU Mutual as a trainee sales co…
Victoria Orr
Agent
Victoria graduated from the University of Ulster, Jordanstown in 2012 with BSc Communication with Public Relations. She grew up on a farm and during h…
Heidi Wylie
Agent
Heidi qualified from Queen’s University Belfast in 2011 with a degree in Law with Politics. She joined NFU Mutual Lisburn agency in 2011 as a Customer…
Uel Erwin
Financial Adviser
Uel is an NFU Mutual Financial Adviser for Lisburn & Banbridge and is available for one-to-one consultations either in our office or in your home wher…
Alison Brown
Agency Manager
Alison provides a first-class service to new and existing commercial customers. She has a wealth of knowledge across all insurance products which enables her to provide the absolute best customer service experience.
Jessica Archer
Compliance Administrative Assistant and Customer Service Adviser
Jessica has worked in the insurance industry for over six years. She assists with compliance administration duties and has a great knowledge of our m…
Laura Hutchinson
Agency Support Manager
Laura supports the agents by providing a high level of sales and administration services to our key account clients. She has built up a great rapport…
Joanna Shaw
Agency Support Assistant
Joanna has been working with NFU Mutual since 2015 and deals with motor, personal and commercial customers. Joanna has a great knowledge of our insura…
David Whiteside
Customer Service Adviser / Motor New Business Seller
David has been with the agency since September 2021 and deals with motor customers. David has a good knowledge of our motor insurance products and pro…
Alison Elder
Commercial Sales Executive
Alison is the Commercial Sales Executive and co-ordinates the customer service team. She has worked with NFU Mutual for a number of years and is exper…
Sharon Steenson
Account & Credit Controller and Customer Service Adviser
Sharon has over 15 years' experience working with NFU Mutual and is currently responsible for all matters of credit control and account queries. She i…
Heather Dougan-Heslip
Customer Service Adviser and Claims Handler
With over 30 years' insurance experience working with NFU Mutual, Heather is well placed to assist you with your insurance needs and requirements. She…
David Walsh
Customer Service Adviser and Claims Handler
David is well placed to assist you with your insurance needs and requirements. He deals mainly with servicing of existing customers and is also one of…
Joanne Stewart
Customer Service Adviser & Life Co-Ordinator
Joanne has extensive experience in dealing with our NFU Mutual’s motor and personal insurance products whether it is new or existing business. She can…
Kat Hewins
Non-Advised Sales Consultant
Kat is a Non-Advised Sales Consultant in NFU Mutual's Life Direct Business Unit. Kat assists customers to meet their investment, pension and protection needs on a non-advised basis whilst providing a great service.
Kevin Acum
Risk Management Consultant
Kevin is our local Risk Management Consultant and we can arrange an appointment for you on your business premises. For a fee, he can provide a compreh…
Customer Service Team
Advisers
Patricia, Lucy, Tori, Sara & Lynne look forward to providing our new and existing customers with a first-class customer service and helping them with any insurance enquiries they may have.
NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
S A Downard, S A Macauley, A D Miller, V M Orr & H E J Wylie is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.
For security and training purposes calls may be recorded and monitored.
