Lisburn

Stephen qualified with a BAgr from Queens University and has a wealth of personal and professional experience in the agricultural industry. He has over 25 years' experience with NFU Mutual Agency network and is heavily involved in top level client management and relationship building for both our farming and non-farming clients.

Sarah has worked as an NFU Mutual Agent for over 8 years. She has a breadth of knowledge across NFU Mutual's range of products, including general insurance, risk management services and in addition can act as an introducer for NFU Mutual financial planning services business. Sarah’s role involves reviewing polices for existing customers and advising new customers in relation to their insurance needs, both farming and non-farming. Sarah believes that NFU Mutual Lisburn & Banbridge offers a local personal service ensuring that they know each business and its needs.

Alan qualified from Queen's University Belfast with the degrees of BSc Architecture and BArch Architecture. He joined NFU Mutual as a trainee sales consultant in 2012 and then moved to the Lisburn office as an Agent in July 2014. With a background in architecture/construction and links to the agricultural community, Alan is well placed to manage and maintain both commercial and farming accounts. Alan is focused on providing an excellent local service and ensuring that his customers are properly protected.

Having worked in the finance industry for the majority of her career, Diane has been an NFU Mutual Agent since 2014. Diane’s role involves reviewing policies for existing customers and advising new customers in relation to their insurance needs, both farming and non-farming. She enjoys visiting customers at their premises to get a better understanding of each business individually. Diane can also provide you with information on our financial advice service and introduce you to NFU Mutual Financial Adviser Uel Erwin, who will provide you with expert financial advice.

Victoria graduated from the University of Ulster, Jordanstown in 2012 with BSc Communication with Public Relations. She grew up on a farm and during her studies completed a placement year with John Thompson and Sons Ltd. After working in the public relations industry in Belfast for two years, she began working for NFU Mutual Lisburn Agency in August 2014. Victoria hopes to use this experience in providing both a beneficial and personal service to customers, to ensure their individual needs are met.

Uel is an NFU Mutual Financial Adviser for Lisburn & Banbridge and is available for one-to-one consultations either in our office or in your home where he can advise on a range of financial products including investment plans, pensions and protection. He has been working for NFU Mutual Agency network for 11 years and is from the local area with a farming background.

Alison provides a first-class service to new and existing commercial customers. She has a wealth of knowledge across all insurance products which enables her to provide the absolute best customer service experience.

Jessica has worked in the insurance industry for over 6 years. As Office Manager, she ensures that the office runs smoothly on a day to day basis. As Financial Services Coordinator, she manages the NFU Mutual Financial Adviser's diary and can assist you with your financial services queries.

Laura supports the agents by providing a high level of sales and administration services to our key account clients. She has built up a great rapport with our long-standing, loyal clients who appreciate her very personal touch to the insurance services they receive.

Joanna has been with NFU Mutual since 2015 and deals with motor, personal and commercial customers. Joanna has a great knowledge of our insurance products and will take the time to establish your needs in order to offer appropriate insurance cover. Joanna also supports the agents by providing a high level of sales and administration services to our existing and new clients.

Alison is the Commercial Sales Executive and co-ordinates the customer service team. She has worked with NFU Mutual for a number of years and is expertly placed to assist you with all of your insurance queries. Alison has extensive knowledge of our motor, personal and commercial insurance products.

Within the agency Rachel specialises in motor and personal insurance; in particular new business quotations and sales. Rachel also can assist you with your financial services queries. 

Sharon has over 15 years' experience working with NFU Mutual and is currently responsible for all matters of credit control and account queries. She is your contact for all concerns on payments made or due and our direct debit facilities.

With over 30 years' insurance experience with NFU Mutual, Heather is well placed to assist you with your insurance needs and requirements. She deals mainly with servicing of existing customers and is our dedicated claims handler within the agency.

David deals with all of your claim related queries. His attention to detail and knowledge of our products enable him to provide a first class claims service. He can also deal with your sales and general insurance enquiries for motor, personal and commercial business.

Naomi has been with the agency since 2016 and deals with motor, personal and commercial customers. Naomi has a thorough knowledge of our insurance products and provides first class customer service whether you need to make a change to your existing insurance, or you need new insurance cover arranged.

Patricia has been with the agency since January 2021 and deals with motor and personal customers. Patricia has a great knowledge of our insurance products and provides excellent customer service whether you need to make a change to your existing insurance, or you need new insurance cover arranged.

Chelsea joined the Lisburn & Banbridge Agency in 2021 and is currently undergoing training and licencing in our motor and personal insurance products.

Joanne has extensive experience in dealing with our NFU Mutual’s motor and personal insurance products whether it is new or existing business. She can also arrange an appointment for you to speak with an NFU Mutual Financial Adviser if you are interested in any of our financial planning services, including pensions and investments.

Jason has been with the agency since 2009 and in his current role since May 2013. As a Non-Advised Sales Consultant in NFU Mutual's Life Direct Business Unit Jason assists customers to meet their investment, pension and protection needs on a non-advised basis  whilst providing a great service.

Kevin is our local Risk Management Consultant and we can arrange an appointment for you on your business premises. For a fee, he can provide a comprehensive risk management advisory service including important advice on legislation and best practices for your business