Phone lines closed
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Marlborough
Pelham House, Pelhams Court, London Road, Marlborough, SN8 2AG
Visit today: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Welcome to NFU Mutual Marlborough agency, where we aim to offer insurance as well as pensions and investments with individual, local service.
We know our clients value a more personal approach to insurance. So at NFU Mutual in Marlborough we treat them as individuals, not policy numbers. We pride ourselves on giving old fashioned personal service in a modern world because we’re local; we’ve always got the time to talk through your insurance needs.
We aim to focus entirely on what is right for you and your needs. Whether you're talking to us face to face or on the telephone, you can be sure of expert service with a personal touch.
Areas covered: Marlborough, Calne, Devizes, Swindon, Pewsey, Ramsbury, Melksham, Trowbridge and surrounding areas.
NFU Mutual
Our team
John Hardman
Senior Agent/Group Secretary
John joined the Marlborough agency in January 2018, having previously worked 32 years for a large agri business, the latter 14 years as their CEO. The company was Farmer owned and supplied Farmers and the rural community across much of the UK, through a network of sales specialists and retail stores. He has an excellent working knowledge of the Wiltshire farming and commercial business sectors. John has worked closely with his new team to shape a sustainable growth plan which focuses on working with our customers to be their first choice trusted advisers.
Ella Fitchett
Office Manager
Ella joined the Marlborough agency in 2013 having previously worked for an insurance company for 9 years, giving her a wide knowledge of the industry. Ella can help with quotations, queries and amendments to policies. She is responsible for the day to day running of the office and managing our accounts and payment as well as supporting all members of the team in their work, to ensure we provide a first class level of service to all our customers.
Sharon Priest
Sales Executive
Sharon joined the Marlborough agency in 2010. She is licensed in all areas of the business and has a wealth of experience within the insurance industry. Sharon also works very closely with Jeremy Warr, NFU Mutual Financial Adviser. You can speak to Sharon to discuss your needs and she can arrange a financial review for you.
Samantha Edwards Dip CII
Customer Service Adviser/Claims Specialist
Sam joined the Marlborough agency back in 2001 being our longest standing member of the agency. Sam is responsible for processing claims in the office and is your first port of call if you need help with the claims process. Sam can also process alterations on your home, motor, equine or package policies as well as provide you with a quote.
Rhiannon Morris
Farming Account Manager
Rhiannon joined the agency in 2017 having been an Operations Manager at an equine veterinary practice. Having been a main point of call in the customer sales team, Rhiannon is working towards being our Farm Sales Executive where she will advise our farming customers, and can also provide support on motor, home & package policies. Rhiannon also supports John in his role as NFU Group Secretary.
Nicola Phillips
Commercial Business Account Manager
Nicola joined NFU Mutual in 2011 and recently joined the team in Marlborough after previously working at the Matlock agency in Derbyshire. Nicola can provide a consultative service and deals with the insurance requirements for a variety of businesses, specialising in large commercial risks and high net worth properties. Nicola is highly organised and passionate about NFU Mutual’s products and services and works in partnership with her clients to build trust and promote a long term relationship through providing the advice and support they require all year round.
Andrea Lockey
Customer Service Adviser
Andrea joined the agency in 2015, having been a Personal Assistant in the banking industry for several years’ and gained a wealth of experience in customer service. She can help you with changes to your existing home, motor, equine or package policies, as well as providing new quotes. Andrea will also be able to help you with the processing of your claim.
Sammi Wirdnam
Customer Service Adviser
Sammi joined our agency in 2018 having moved from an equine veterinary practice, being first point of call to customers for insurance claims and has many years of experience in customer service. Sammi can help with any existing motor, personal or package policy, whether this is providing a quote or any alterations to your existing policies.
Jemma Clarke
Customer Service Adviser
Jemma joined our agency in July 2018, having a career change from her freelance photography business. Jemma can help with all motor, personal or package policies, whether this is providing a quote or any alterations to your existing policies.
Holly Gordon
Customer Service Adviser
I have worked for two different insurance brokers over the past 4 years, where I had a variety of different tasks which have developed my customer service & insurance skills. I will be able to provide quotes on all home & motor products. As a member of the Army Cadet Force we get involved in navigation, drill and turnout, military knowledge, skill at arms and shooting, field craft, adventure training and first aid. I am also a Corps of Drums instructor where we teach the cadets to read music and play a variety of different instruments. We also perform at many events over the course of a year e.g. carnivals, parades, annual dinners, military ceremonies
Nicola Glass
Financial Adviser
Nicola will be delighted to offer expert advice on many aspects of financial planning, protection, pensions, investments and inheritance tax. Nicola joined NFU Mutual in December 2018, after her successful role at an independent financial advice firm. If you would like to arrange a review, please call us or complete the online form and we will call you back at a convenient time.