Marlborough

John joined the Marlborough agency in January 2018, having previously worked 32 years for a large agri business, the latter 14 years as their CEO. The company was farmer owned and supplied farmers and the rural community across much of the UK, through a network of sales specialists and retail stores. He has an excellent working knowledge of the Wiltshire farming and commercial business sectors. John has worked closely with his new team to shape a sustainable growth plan which focuses on working with our customers to be their first choice trusted advisers.

Amy has over 10 years’ experience working with NFU Mutual with experience ranging from large complex commercial, farming and high net worth Insurance.  The highlight of the role for Amy is building long standing and trustworthy relationships with clients, helping to ensure the advice and service provided by our team exceeds expectations and fulfils our commitment to provide the best possible outcome for our customers.  Amy is delighted to also have the role of Group Secretary for NFU which will give her a great opportunity to work closely with our farming members.

Ella joined the Marlborough agency in 2013 having previously worked for an insurance company for 9 years, giving her a wide knowledge of the industry. Ella can help with quotations, queries and amendments to policies. She is responsible for the day-to-day running of the office and managing our accounts and payment as well as supporting all members of the team in their work, to ensure we provide a first class level of service to all our customers. Ella is expanding her knowledge and will be able to help with queries or provide quotes on small business policies.

Sam joined the agency back in February 2001 from a retail background and is the longest standing member of the agency. Sam is responsible for processing personal and business claims in the office and is your first port of call if you need help with the claim process. Sam also deals with marketing, campaigns and organising customer events for the Marlborough Office as well as being PA to our Agent John. She assists with supporting the customer service team and the running of the office.

Sharon joined the Marlborough agency in 2010. She is fully licenced in all areas of the business and has a wealth of experience within the insurance industry. Sharon is our Bespoke Specialist and is available to provide personalised quotations or to amend your existing policy. Sharon also works very closely with Nicola Glass, an NFU Mutual Financial Adviser. You can speak to Sharon to discuss your needs and she can arrange a financial review for you.

Jemma joined our agency in July 2018, having a career change from her freelance photography business. Jemma can help with all motor, personal, small business and large business or corporate business policies, whether this is providing you a quotation or making changes to your existing policy. Jemma also provides assistance on our financial planning products by introducing you to Nicola Glass, an NFU Mutual Financial Adviser.

Hannah joined our agency in January 2020 following a career change from being a freelance equine groom. Hannah is our farming point of contact providing new business quotations, undertaking renewal reviews and also supports John in his role as NFU Group Secretary. Hannah can also help with motor and home policies. Hannah can provide assistance on our financial planning products by introducing you to Nicola Glass, an NFU Mutual Financial Adviser.

Sarah joined our agency in January 2021 from a large commercial broker handling motor and property claims. Sarah had previous experience with a broker dealing with all aspects of personal insurance policies. Sarah will be able to help with all home and motor insurance, whether this is providing you with a quotation or making changes to your existing policy. She also provides assistance on our financial planning products by introducing you to Nicola Glass, an NFU Mutual Financial Adviser.

Courtney joined our agency in April 2021. She completed a Pearson BTEC Level 1 Diploma in Business Administration and wanted to expand her career further. Courtney will be able to help with all motor insurance queries, whether it is providing you with a quotation or making changes to your existing policy. She also provides assistance on our financial planning products by introducing you to Nicola Glass, our NFU Mutual Financial Adviser.

Jaya is our newest member of the Sales & Service team. Jaya wanted a career change after working in payroll for the past year. Jaya will be able to help with all payment queries along with motor and home enquiries.

Millie is our youngest member of staff and works part time. She is doing administration work updating our systems, making sure our customer information is correct and recording renewal dates for other insurances so that quotations can be provided for our existing customers. Millie can also assist with providing car quotations and updating car polices. We are so pleased to be supporting Millie during her University studies.

Harry joined the agency in June 2021 after 6 years in business development. Harry can advise on our Bespoke home insurance which is specifically designed for high net worth customers. Harry can also introduce you to Nicola Glass, our NFU Mutual Financial Adviser to help with your financial planning needs.

Nicola will be delighted to offer expert advice on many aspects of financial planning, protection, pensions, investments and inheritance tax. Nicola joined NFU Mutual in December 2018, after her successful role at an independent financial advice firm. If you would like to arrange a review, please call us or complete the online form and we will call you back at a convenient time.

Sam joined us in January 2022. Sam can transact non advised business for financial services dealing with pensions, investments and personal life cover.

Rob joined NFU Mutual in 2016, originally providing commercial insurance to new and existing small businesses, then transferred to NFU Mutual Risk Management services (RMS) in 2018. He is NEBOSH qualified and responsible for Risk Management Services throughout the South East. His role is to help advise customers on the best way to manage the risks that are posed in their business, both as a matter of good practice and so they comply with current government legislation and the expected Health and Safety Executive required standards. Rob is available to visit you at your premises or to discuss over the telephone – please do not hesitate to contact one of the team if you are interested in finding out more information about our Risk Management Services.