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Get in touch for a quote

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Marlow

7-9 West Street, Marlow, SL7 2LS

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Marlow agency where we pride ourselves on offering a personal, professional and friendly local service to our wide range of business and personal customers.

We are passionate about helping to ensure that our customers receive the right cover and great service at a price they feel offers excellent value. To enable us to do this we have developed a number of specialisms in the office:

Large corporate insurance – our wide range of products can be tailored to meet the needs of large corporate businesses including property and business interruption, and fleet. Through specialist third party providers we can also provide cover for directors and officers, product recall and cyber insurance. Our specialist sectors in this space include food & drink manufacturing, hospitability, retail, and wholesale.  We also offer risk management and health and safety advice services.

Commercial insurance – providing advice on tailored and package policies for all sizes of SME and mid corporate business. We cover most types of business and specialise in: farming, estates, food & drink manufacturing, retail, wholesale, hospitality and property owners. Our account executives can visit you annually to review your insurance to ensure that your policies are up to date and reflect the changing needs of the modern business.

Personal insurance – we offer a range of products such as building and contents, which can be extended to include cover for dogs and cats, as well as travel. If you own a horse, or even just ride one regularly, our horse and rider insurance can provide the cover you need. We also offer a range of motor products including car, commercial vehicle, tractor and vintage vehicles.

Private client – our Bespoke home insurance is designed specifically for high value properties with more complex insurance needs, including contents, fine art and collections, and valuables. Our specialist team can visit you in your home to help you get the right cover and can review annually to ensure you are adequately covered. We also offer products to cover high value cars, holiday homes and yachts.

Financial services – we have a dedicated team who are able to help you with financial planning needs including protection, pensions and investments.

Our aim is to provide the very best insurance, financial services and risk management solutions for farm and rural businesses, commercial business and private individuals.


NFU Mutual

John Bloomer

John Bloomer

Managing Partner & NFU Group Secretary

With over 20 years' of commercial experience John most recently worked in international consulting across retail, wholesale, manufacturing and pharmaceuticals. He has been lucky to have been involved in helping a variety of well-known brands, and some smaller ones. Improving their business processes, accessing new markets, expanding, merging and successfully undergoing major digital transformations; improving customer experience and driving growth. John also knows how challenging life as an owner or director can be, having previously built and run a successful group of mid corporate businesses. He is really passionate about ensuring that we can support you on your journey.

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Hayden Langford

Hayden Langford

Partner & NFU Group Secretary

Hayden has over 25 years of insurance experience as a broker and underwriter working in New Zealand, Australia and for the past 15 years the UK, most recently as European Sales Director for a London based International Insurance Company. Hayden has a broad range of experience in all commercial product lines and over the past 25 years has specialised in various industry classes including farming, retail, hospitality, mining/natural resources/energy to construction and aviation.

Hayden brings a wealth of experience to the agency has a passion for business, the community and our clients growth and would welcome the opportunity to personally discuss with you how we could improve your risk management and insurance arrangements.     

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Emma Long

Emma Long

Office Manager

Emma has over 20 years experience in the Insurance Industry and in People Management. She has the vital task of making sure the Agency office runs like clockwork. Delivering exceptional administrative support - her role is to ensure that every customer is treated as an individual. Another key element of her role is managing and developing the sales and support teams. Emma also has a background in Farming and Horse Riding and has lived in Marlow for the past 20 years.

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Michaela Misakova

Michaela Misakova

Key Account Manager

Michaela has been with the Marlow agency for over 13 years and is fully licensed to deal with all policies. In that time she has developed strong relationships with our valued members and goes above and beyond to accommodate their individual requirements.

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Sharon Pattenden

Sharon Pattenden

Insurance & Investment Associate

Sharon has been with the Marlow agency for 13 years and deals with NFU Mutual general motor, household and equine queries and is pleased to discuss your needs and requirements. Sharon also leads on helping customers to understand what we can provide in terms of life, investment and protection products and coordinates with our Financial Adviser Ross to ensure that customers get the right advice.

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Richard Ushiro-Lumb

Richard Ushiro-Lumb

Commercial & High-Net Worth Associate

Richard joined the Marlow team in 2019, having come from a financial services background as a head-hunter. He brings with him strong client relationship management skills and an in-depth knowledge of the financial sector. With a friendly and approachable manner, Richard is best placed to advise on Bespoke home insurance matters and commercial insurance needs.

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Belinda Payne

Belinda Payne

Customer Service Associate & PA

Belinda has been with the Marlow agency for 34 years and deals with NFU Mutual general motor and household queries.  Belinda also supports the Senior Agent with administration tasks.

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Conor Mallett

Conor Mallett

Account Manager

Conor joined the Marlow team in July 2019 and brings with him a friendly and professional approach. He will be one of your first points of contact, always willing to provide support to customers, developing tailored solutions. Conor is able to assist with motor, personal and commercial policies. As well as discussing any life insurance and financial service requirements you may have.

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Samantha Scott

Samantha Scott

Claims & Customer Service Adviser

Sam has been with the Marlow agency for 15 years and deals with our claims enquiries. Sam will be happy to update you on the current position of your claim.  Sam also supports the team the with the administrative duties in the office.

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Julie Briggs

Julie Briggs

Accounts Administrator

Julie has been with the Marlow agency for 20 years and is our accounts and credit control handler. Julie is happy to deal with account queries both cash and direct debit, collect premium payments and manage those paid by bank transfer. Julie also supports the agents with the administration of payroll and bookkeeping duties required for the smooth running of the office.  

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Nicola Glass

Nicola Glass

Financial Adviser

Nicola will be delighted to help you with all your financial planning needs, covering areas such as protection planning, investments, retirement provision, and inheritance tax for individuals and businesses. If you would like to arrange a review, please call us or complete the online form and we will call you back at a convenient time.

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Amy Taylor

Business Development Associate

Amy has worked within the insurance industry for over 7 years now, with experience in commercial, financial services and personal lines. Having also worked in customer services, Amy always puts the customer first, taking time to listen and understand your needs and requirements, ensuring the best possible experience for our customers. 

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Emily Shiach

Bespoke Insurance Adviser

Emily joins the Marlow team from a high net worth property background in London. She brings with her a wealth of knowledge of the property sector and is able to tailor Bespoke home insurance covers to meet your requirements. Emily is passionate about the rural industry too, with a background of agriculture and equine. If it’s a town house or a country estate, Emily is the one to cover your Bespoke insurance needs.

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George Durrant

Insurance & Investment Associate

George is the latest addition to the Marlow New Business team. Whilst he is relatively new to the insurance industry, his many years in customer service have allowed him to understand the varying needs of customers. He has learned through his time as a Financial Adviser the importance of providing professional and customer friendly advice. He looks forward to a lengthy career with NFU Mutual and building an expansive client base to meet all of your insurance needs.

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Lewis Bocking

Commercial Account Manager

With almost a decade of experience in the insurance industry, Lewis joined NFU Mutual Marlow in January 2022, previously specialising in high value car insurance. Lewis brings a wealth of knowledge to provide a friendly and tailored approach to match clients expectations and prides himself on providing great customer service.

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