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Marlow

7-9 West Street, Marlow, SL7 2LS

Call today: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Welcome to NFU Mutual Marlow agency where we pride ourselves on offering a personal, professional and friendly local service to our wide range of business and personal customers.

We are passionate about helping to ensure that our customers receive the right cover and great service at a price they feel offers excellent value. To enable us to do this we have developed a number of specialisms in the office:

Large corporate insurance – our wide range of products can be tailored to meet the needs of large corporate businesses including property and business interruption, and fleet. Through specialist third party providers we can also provide cover for directors and officers, product recall and cyber insurance. Our specialist sectors in this space include food & drink manufacturing, hospitability, retail, and wholesale.  We also offer risk management and health and safety advice services.

Commercial insurance – providing advice on tailored and package policies for all sizes of SME and mid corporate business. We cover most types of business and specialise in: farming, estates, food & drink manufacturing, retail, wholesale, hospitality and property owners. Our account executives can visit you annually to review your insurance to ensure that your policies are up to date and reflect the changing needs of the modern business.

Personal insurance – we offer a range of products such as building and contents, which can be extended to include cover for dogs and cats, as well as travel. If you own a horse, or even just ride one regularly, our horse and rider insurance can provide the cover you need. We also offer a range of motor products including car, commercial vehicle, tractor and vintage vehicles.

Private client – our Bespoke home insurance is designed specifically for high value properties with more complex insurance needs, including contents, fine art and collections, and valuables. Our specialist team can visit you in your home to help you get the right cover and can review annually to ensure you are adequately covered. We also offer products to cover high value cars, holiday homes and yachts.

Financial services – we have a dedicated team who are able to help you with financial planning needs including protection, pensions and investments.

Our aim is to provide the very best insurance, financial services and risk management solutions for farm and rural businesses, commercial business and private individuals.


NFU Mutual

John Bloomer

John Bloomer

Managing Partner & NFU Group Secretary

With over 18 years' of commercial experience I most recently worked in international consulting across retail, wholesale, manufacturing and pharmaceuticals. I have been lucky to have been involved in helping a variety of well-known brands, and some smaller ones, improve their business processes, access new markets, expand, merge and successfully undergo major digital transformations; improving customer experience and driving growth. I also know how challenging life as an owner or director can be, having previously built and run a successful group of mid corporate businesses, and really am passionate about ensuring that we can support you on your journey.

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Hayden Langford

Hayden Langford

Partner & NFU Group Secretary

Hayden has over 25 years of insurance experience as a broker and underwriter working in New Zealand, Australia and for the past 13 years the UK, most recently as Sales Director for a London based International Insurance Company. Hayden has a broad range of experience in all commercial product lines and over the past 25 years has specialised in various industry classes including farming, retail, hospitality, mining/natural resources/energy to construction and aviation.

Hayden brings a wealth of experience to the agency and has a passion for business, the community and our client's growth and would welcome the opportunity to personally discuss with you how we could improve your risk management and insurance arrangements.

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Jane Jennings

Jane Jennings

Farming & Estates Senior Associate

Previously an Agent in Marlow, Jane has been with NFU Mutual since 1989 and deals with farm business enquiries and face to face insurance reviews.

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Emma Long

Emma Long

Office Manager

Emma has over 20 years' experience in the insurance industry and in people management. She has the vital task of making sure the agency office runs like clockwork. Delivering exceptional administrative support - her role is to ensure that every customer is treated as an individual. Another key element of her role is managing and developing the support team. Emma also has a background in farming and horse riding and has lived in Marlow for the past 17 years.

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Michaela Misakova

Michaela Misakova

Key Account Manager

Michaela has been with the Marlow agency for over 13 years and is fully licensed to deal with all policies. In that time she has developed strong relationships with our valued members and goes above and beyond to accommodate their individual requirements.

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Sharon Pattenden

Sharon Pattenden

Insurance & Investment Associate

Sharon has been with the Marlow agency for 11 years and deals with NFU Mutual general motor, household and equine queries and is pleased to discuss your needs and requirements. Sharon also leads on helping customers to understand what we can provide in terms of life, investment and protection products and coordinates with our Financial Adviser Nicola to ensure that customers get the right advice.

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Alkesh Vaja

Alkesh Vaja

Commercial & Bespoke Senior Associate

Alkesh has 5 years previous insurance broking experience. One of our commercial specialists, Alkesh has a focus on our food & drink manufacturing and property owner/landlord sectors. Alkesh is a keen cricketer and plays locally for Maidenhead and Bray 1st XI where he has been the opening bowler for the last 6 years. Aside from his specialist focus, Alkesh is happy to advise on general business protection and to work with client directors to ensure that their personal and bespoke needs are also met.

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Saira Begg

Saira Begg

Bespoke Private Client Specialist

Saira is an NFU Mutual bespoke insurance specialist and will be delighted to meet with private clients to ensure that they have the right protection in place when it comes to their homes, art, gun and jewellery collections.

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Richard Ushiro-Lumb

Richard Ushiro-Lumb

Commercial & High-Net Worth Associate

Richard has recently joined the Marlow team in 2019, having come from a financial services background as a head-hunter. He brings with him strong client relationship management skills and an in-depth knowledge of the financial sector. With a friendly and approachable manner, Richard is best placed to inform you about your home, motor and commercial insurance needs.

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Belinda Payne

Belinda Payne

Customer Service Associate & PA

Belinda has been with the Marlow agency for 32 years and deals with NFU Mutual general motor and household queries. Belinda also supports the Senior Agent with administration tasks.

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Conor Mallett

Conor Mallett

Account Manager

Conor joined the Marlow team in July 2019 and brings with him a friendly and professional approach. He will be one of your first points of contact, always willing to provide support to customers, developing tailored solutions. Conor is able to discuss life insurance and financial services products as well as motor and personal policies.

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Samantha Scott

Samantha Scott

Claims & Customer Service Adviser

Sam has been with the Marlow agency for 12 years and deals with our claims enquiries. Sam will be happy to update you on the current position of your claim. Almost as importantly, if you pop in to the office she will make you a cup of tea and offer you a biscuit. Sam can also support home and lifestyle customers looking to make changes mid-term during their policies.

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Julie Briggs

Julie Briggs

Customer Service & Accounts Associate

Julie has been with the Marlow agency for 19 years and is our accounts and credit control handler. Julie is happy to deal with account queries both cash and direct debit, collect premium payments and manage those paid by bank transfer and oversees customer renewals.

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Nicola Glass

Nicola Glass

Financial Adviser

Nicola will be delighted to help you or your business with your financial planning needs, covering areas such as protection planning, investments, retirement provision and inheritance tax planning. If you would like to arrange a review, please call us or complete the online form and we will call you back at a convenient time.

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Bridget Pearson-Miles

Bridget Pearson-Miles

Insurance & Investment Associate

Bridget has recently joined our Marlow office having previously worked in Dublin. With an insurance background, she is a friendly addition to our new business team and will be advising members on their home and motor insurance.

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Oscar Hearnden

Oscar Hearnden

Marketing & Lead Generation Specialist

Oscar's role here at the Marlow agency is creating new connections with local businesses, participating in community events and implementing national campaigns at a local level. It is important to us that customers only receive relevant and useful information and this is a standard he rigorously upholds. He is passionate about rural affairs having lived in the Chilterns his entire life and wishes to enrich our local community.

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