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Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

North Walsham

First Floor, Folgate House, Folgate Road, North Walsham, NR28 0AJ

Visit today: 8:30 am - 5:00 pm

Thursday: 8:30 am - 5:00 pm

Friday: 8:30 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 8:30 am - 5:00 pm

Tuesday: 8:30 am - 5:00 pm

Welcome to NFU Mutual North Walsham agency. We pride ourselves on offering a personal, friendly, local service for home, car and business insurance as well as pensions, investments and protection.

Our clients range from smallholders to large estates and policies that vary from fleet haulage to leisure parks.


NFU Mutual

Chris

Christopher Deane

Agent

Christopher became a partner in 1992. His family are all involved in farming in East Norfolk and although he's not involved in the day-to-day management, he's an active partner in a family farm as well as a large agricultural contracting group and a potato co-operative. This involvement enables him to maintain a thorough knowledge of modern agricultural practices and its associated industries. He also serves on the DEFRA Local Active Group, is secretary and treasurer for the Norfolk Farmers Trust (past Chairman) and current committee member of the Stalham Farmers Club.

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James Taylor

James Taylor

Agent

James joined Christopher as a partner in the business in April 2014 having worked in a variety of roles within the agency for 8 years previously. He specialises in commercial and farm insurance and can assist our clients with obtaining advice from NFU Mutual in respect of health and safety consultancy. He also works closely with NFU Mutual's Financial Adviser, to ensure our clients have access to NFU Mutual’s financial planning services. In his free time he enjoys spending time with family, walking and playing the guitar.

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Becky Collen

Becky Collen

Agent

Becky joined Christopher and James as a partner in the business in January 2019. Previously, she worked for over 8 years in a couple of roles within NFU Mutual’s regional team, including Risk Management Services, where she advised clients on our wide range of health and safety products and helped to shed some light on current legislation by offering practical ways to manage risk. She's from a farming family in North Suffolk and in her free time she enjoys walking her unruly Cocker Spaniel and playing badminton.

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Joe Buxton

Joe Buxton

Agent

Joe joined North Walsham agency in January 2019 with 8 years' experience working with the NFU and NFU Mutual, specialising in agricultural and commercial insurance. He believes in the value of sitting down with existing and prospective customers so that he can get to know how their businesses operate, as well as meeting family members and key people involved.
He works closely with our Financial Adviser to ensure we have got you covered in all areas, and being able to provide quotations for NFU Mutual’s own Risk Management Service, helping to reduce the risk of accidents in your business. He still lends a hand on his parents' mixed farm, an AHA tenancy, and enjoys tending to the suckler cattle herd outside of work alongside playing rugby, cricket and having the odd stomp around the glorious Norfolk countryside.

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Lucy Crook

Lucy Taylor

Agency Manager

Lucy joined the agency in 2006 having worked in NFU Mutual’s Regional Office in Norwich. She's the Agency Manager and provides PA support to Christopher Deane. She's able to assist with all NFU Mutual general insurance products. Outside of work she keeps busy by making bespoke occasion cakes and walking my dog.

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Sally

Sally Watts

Agency Claims Handler

Sally is the claims handler in the agency and has worked in insurance since 1979. She provides our clients with the ongoing support they require throughout the duration of their claim and can also provide expert help and assistance on all of NFU Mutual's insurance products. Whenever possible she keeps busy outdoors and enjoys spending time with family.

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Christian Carter

Christian Carter

Customer Service Adviser and Claims Handler

Christian joined the team in May 2017 as a Customer Service Adviser and Claims Handler. He can provide our clients with the ongoing support they require throughout the duration of their claim and can also provide help and assistance on NFU Mutual's insurance products. Outside of work he enjoys spending time with family and friends, watching the mighty canaries Norwich City and playing golf.

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Laura Gunton

Laura Gunton

Client Adviser & Personal Assistant to James Taylor

Laura started with the agency in 2010. She's James Taylor’s PA and is also able to help you with any queries or changes regarding your NFU Mutual personal insurances. In her free time she enjoys horse riding, photography and spending time with friends and family.

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Dee Taylor

Dee Taylor

Commercial Account Executive

Dee joined the agency in June 2016 and has worked in insurance since 1999. She has joined the agency as a commercial account executive and will be responsible for carrying out renewal reviews with customers amongst other duties. In her free time she enjoys spending time with family and entertaining friends.

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Ryan Snowden

Ryan Snowden

Commercial Account Executive

Ryan joined the office in November 2015, his role has progressed in this time and he is now a Commercial Account Executive within the agency. He specialises in motor, personal and business insurance, handling existing accounts and assisting new customers with their insurance needs. He also works closely with our NFU Mutual Financial Adviser. Outside of work he enjoys cycling and competing in triathlons as well as other outdoor pursuits. If you would like to discuss your insurance or our financial services offering please don’t hesitate to contact the office or arrange a meeting.

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Judith Lunn

Judith Lunn

Client Adviser

Judith joined the team in 2013 with a wealth of knowledge in the insurance industry. She handles the office accounts and is able to help you with any payment and billing queries. She's also provides back up to the existing team and will provide support to our customers in respect of their enquiries. In her free time, she enjoys walking and playing for her local lawn bowls team.

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Jodie

Jodie Catling

Client Adviser & Personal Assistant to Christopher Deane

Jodie joined the agency in February 2018. She's Christopher’s PA and also able to deal with any queries or changes regarding your NFU Mutual insurances. In her free time she enjoys horse riding and walking her dogs, as well as spending time with friends and family.

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Samantha Bayle

Samantha Bayle

Customer Service Adviser

Samantha joined the team in 2019 and will specialise initially in motor and personal insurances. She's happy to help both new and existing customers with any enquiries they have in these areas whilst at the same time supporting the agency with regulatory administration. In her free time, she enjoys spending time with friends and going for walks with the whole family, including her Jack Russell dog. She also loves creating a good fancy dress costume!

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Rowena Calver

PA to Becky Collen and Agency Admin Support

Rowena joined the agency in December 2020 and is completely new to the insurance industry. Her role is to provide administrative support and is a PA to Becky Collen.  In her spare time she enjoys gardening, music and spending time with friends and family.

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Caroline Coe

Customer Adviser

Caroline joined North Walsham agency in November 2021 as a Customer Adviser having moved to the area, and previously worked in the Diss office. Her role involves helping new and existing customers with any queries on their NFU Mutual policies. Outside of work she enjoys being outdoors and spends most of her free time riding her horse.   

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Rob Clarke

Financial Adviser

Rob is a NFU Mutual’s Financial Adviser for the North Walsham Agency. He has over 25 years of experience providing financial advice to both individuals and businesses in areas including pensions, protection, investments and inheritance tax planning. As a Financial Adviser he will take the time to understand your current circumstances and then discuss your needs and objectives before carefully making my recommendations. He's very proud of the service he provides and would be happy to meet with you at your convenience either at one of our offices or in your home.

 

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