Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Oswestry
12 Salop Road, Oswestry, SY11 2NU
Visit today: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Welcome to NFU Mutual Oswestry agency where we have been meeting the insurance needs of both the farming and non-farming community in the town and surrounding area by providing a personal, professional but friendly local service to our customers.
NFU Mutual
Gemma Henman
Assistant Agent / Group Secretary
Hi, my name is Gemma and I have worked at NFU Mutual Oswestry office since June 1997. I joined the office as part of a youth training scheme and became a full-time employee after I completed my insurance NVQ qualification. I am also CII Certificate qualified. I became Assistant Agent/Group Secretary in February 2018 and have a wealth of experience in all aspects of general insurance. I aim to provide an individual service to our clients for all their business and personal needs from farming and rural business insurance as well as car, motor and house. Living in Gobowen for most of my life, and now West Felton, I have excellent local knowledge which is useful when helping customers.
Yasmin Gillings
Customer Service Adviser
Hello, my name is Yasmin and I have been at NFU Mutual Oswestry office since Spring 2018. Having worked for a number of years in occupational and environmental risk management. I currently work two days a week and I can assist you with your motor and home insurance needs. I can introduce you to our NFU Mutual financial planning and risk management services colleagues.
Rachel Jones
Senior Claims Handler/Customer Service Adviser
Hello, my name is Rachel and I joined the agency in 2000 as a Customer Service Adviser. Since then, I have progressed to become the Senior Claims Handler for the office in addition to the customer services role. I am licensed to deal with motor products, home, business and equine insurances. I am also able to introduce you to our NFU Mutual financial planning and risk management services colleagues. I am CII Certificate qualified. I live rurally just over the Welsh Border with my husband and two young daughters. In my spare time, I am a Governor at the local school, Secretary for the Friends of the school and I enjoy baking, gardening, walking with my family and cycling.
Jeni Healey
Customer Service Adviser
Hello, my name is Jeni and I have worked in the Oswestry office since July 2009. I am licensed to deal with all your business policy requirements. I can also take care of your motor and home insurance needs. I live in Oswestry and work in the office 3 days per week. I can introduce you to our NFU Mutual financial planning and risk management services colleagues.
Katy Crisp
Customer Service Adviser / Claims Handler
Hello, I am Katy and I have worked at NFU Mutual Oswestry office since April 2018. Prior to joining NFU Mutual, I spent 18 years working in the financial services industry. I am able to introduce you to an NFU Mutual Financial Adviser. I have completed an NVQ in providing financial services. I am licenced to deal with your motor and household insurance requirements. I am also able to assist with insurance claims.
Rachel Wilkinson
Office Manager
Hello, my name is Rachel, and I joined NFU Mutual in 2013 after working in the financial services industry for many years. My role changed in 2018 when I became Office Manager. I am licensed to help with motor and home products including our Bespoke home policy. I can also introduce and discuss with customers the financial planning products that NFU Mutual offer and make appointments with the NFU Mutual Financial Adviser. I am CII Certificate qualified. I am a local farmer’s daughter and live locally with my family.
Molly Hodnett
Apprentice
Hi, my name is Molly I joined NFU Mutual Oswestry office in April 2020, on an Apprenticeship scheme. I am a farmer’s daughter and live locally on a sheep and arable farm. I have been a member of Whittington and Oswestry YFC for nearly 3 years. Because of this I have a good knowledge and understanding of farming and agriculture, which I believe will be significant when dealing with customers. I have gained a lot of confidence through YFC, and the opportunities they offer has really helped in shaping my future. I have worked in a local family run supermarket since 2016, and during this time studied A-levels at Shrewsbury Sixth Form. I am currently working towards gaining my CII Certificate.
Mark Pritchard
Customer Service Adviser
Hi, my name is Mark and I joined NFU Mutual Oswestry agency in September 2020 after previously working in a customer service-based role in a retail environment. I am licenced to deal with motor insurance products and am working towards obtaining more product licences in the future. Like my colleagues I can introduce you to financial planning services offered by NFU Mutual. I live in Wrexham and I am a keen supporter of Wrexham football club.
Kay Edwards
Life Lead Co-Ordinator
Hi, my name is Kay. I joined NFU Mutual Oswestry in September 2020. I previously spent 17 years working locally in the financial services industry. I am part of the financial services team in Oswestry and will be happy to assist both new and existing customers with their financial needs. I can also introduce you to our NFU Mutual Financial Adviser. I live locally with my family.
Martin Leefe
Financial Adviser
As an NFU Mutual Financial Adviser, Martin has over 35 years’ experience helping people achieve their financial goals and protect those that matter. He fully understands the different needs of both individuals and businesses, but recognises that everyone has their own specific circumstances. From making sure your personal savings and investments work as hard as they can, through protecting the family against illness and unfortunate loss, to planning for a prosperous retirement, Martin can tailor personalised plans for you. He is also on hand to offer advice to ensure profitable business continuity on death or illness, as well as tax-efficient retirement solutions for the business owners.