Phone lines closed

Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Oswestry

12 Salop Road, Oswestry, SY11 2NU

Welcome to NFU Mutual Oswestry agency where we have been meeting the insurance needs of both the farming and non-farming community in the town and surrounding area by providing a personal, professional but friendly local service to our customers.


NFU Mutual

Gemma Henman

Gemma Henman

Assistant Agent / Group Secretary

Hi, my name is Gemma and I have worked at NFU Mutual Oswestry office since June 1997. I joined the office as part of a youth training scheme and became a full-time employee after I completed my insurance NVQ qualification. I am also CII Certificate qualified. I became Assistant Agent/Group Secretary in February 2018 and have a wealth of experience in all aspects of general insurance. I aim to provide an individual service to our clients for all their business and personal needs from farming and rural business insurance as well as car, motor and house. Living in Gobowen for most of my life, and now West Felton, I have excellent local knowledge which is useful when helping customers.

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Yasmin Gillings

Yasmin Gillings

Personal Assistant to Gemma

Hello, my name is Yasmin and I have been at the NFU Mutual Oswestry office since Spring 2018. Having worked for a number of years in occupational and environmental risk management, I have been employed by the agency to work closely with the Agents in the day-to-day running of the business and as a point of contact for our clients. This is to assist with the high level of customer service that our clients expect from the Oswestry agency.

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Meir Ellis

Meir Ellis

Customer Service Adviser

Hello, my name is Meir and I have worked at the NFU Mutual Oswestry office since 1987 and I live locally with my family; Welsh is my first language. I am licensed to help with all motor, personal and equine insurance products and I can help with NFU membership queries. I can, like my colleagues, introduce you to our financial service and risk management colleagues.

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Rachel Jones

Rachel Jones

Senior Claims Handler/Customer Service Adviser

I joined the agency in 2000 as a Customer Service Adviser. Since then, I have progressed to become the Senior Claims Handler for the office in addition to the Customer Services role. I am licensed to deal with motor products, home, business and equine insurances. I am also able to introduce you to my financial services and risk management services colleagues. I live rurally just over the Welsh Border with my husband and two young daughters. In my spare time, I am a Governor at the local school, Secretary for the Friends of the school and I enjoy baking, gardening, walking with my family and cycling.

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Jennifer Healey

Jeni Healey

Customer Service Adviser/Administrator

Hello, my name is Jeni and I have worked in the Oswestry office since July 2009. I am licensed to deal with your business policy requirements such as tradesman, motor trade and small farm policies. I can also take care of your motor and home insurance needs. I live in Oswestry and work in the office 3 days per week. I can introduce you to our NFU Mutual financial service and risk management colleagues.

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Katy Crisp

Katy Crisp

Life Lead Co-Ordinator / Customer Service Adviser

Hello, I am Katy and I have worked at NFU Mutual Oswestry office since April 2018. Prior to joining NFU Mutual, I spent 18 years working in the financial services industry. I assist customers with financial services, and I am able to introduce you to an NFU Mutual Financial Adviser. I have completed an NVQ in providing financial services. I am CII Certificate qualified and I am licenced to deal with your motor and household insurance requirements. I am also able to assist with insurance claims.

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Rachel Wilkinson

Office Manager

Hello, my name is Rachel, and I joined NFU Mutual in 2013 after working in the financial services industry for many years. My role changed in 2018 when I became Office Manager. I am licensed to help with motor and home products including our Bespoke home policy. I can also introduce and discuss with customers the financial products that NFU Mutual offer and make appointments with the NFU Mutual Financial Adviser. I am a local farmer’s daughter and live locally with my family.

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Molly Hodnett

Apprentice

Hi, my name is Molly I joined the NFU Mutual Oswestry office in April 2020, on an Apprenticeship scheme. I am a farmer’s daughter and live locally on a sheep and arable farm. I have been a member of Whittington and Oswestry YFC for nearly 3 years. Because of this I have a good knowledge and understanding of farming and agriculture, which I believe will be significant when dealing with customers. I have gained a lot of confidence through YFC, and the opportunities they offer has really helped in shaping my future. I have worked in a local family run supermarket since 2016, and during this time studied A-levels at Shrewsbury Sixth Form.

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Malcolm Roberts

Malcolm Roberts

Local Farm Assessor

 

Martin Leefe

Martin Leefe

Financial Adviser

As an NFU Mutual Financial Adviser, Martin has over 35 years’ experience helping people achieve their financial goals and protect those that matter. He fully understands the different needs of both individuals and businesses, but recognises that everyone has their own specific circumstances. From making sure your personal savings and investments work as hard as they can, through protecting the family against illness and unfortunate loss, to planning for a prosperous retirement, Martin can tailor personalised plans for you. He is also on hand to offer advice to ensure profitable business continuity on death or illness, as well as tax-efficient retirement solutions for the business owners.

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