Tor View House, Darklake View, Estover, Plymouth, PL6 7TL
Welcome to the Plymouth NFU Mutual office. At Plymouth we have a team of experts who are happy to take the time to listen to you and offer solutions based on your individual requirements.
We pride ourselves on our friendly, personal service and aim to build genuine relationships with our clients that stand the test of time.
Our local knowledge means we understand where you live and work. What is important to you is important to us.
Senior Agent & NFU Group Secretary
Jo provides ongoing technical expertise to our customers and has considerable experience in the commercial and farming sectors. As the Senior Business Partner in the Plymouth agency, she is enthusiastic and motivated, understanding the challenges of running a successful business. Jo enjoys visiting existing and future customers to discuss the wide range of products available through NFU Mutual. Jo also supports the local farming community in her role as Group Secretary.
Agent & NFU Assistant Group Secretary
Kerry has been with the Plymouth agency since 2005 and brings a wealth of insurance industry knowledge to her role. As a Business Partner in the Plymouth agency, she understands the excitement and challenges of running a successful business. Kerry specialises in commercial and farming sectors, she enjoys building relationships with both existing and future customers, fully reviewing all areas of their business and personal needs. Kerry supports the local farming community in her role as Assistant Group Secretary.
Louise is our Agency Manager and has over 21 years' experience within the insurance industry. She is responsible for managing the smooth day to day running of the agency and assisting Jo & Kerry in their roles as Agents. Louise supports the agency by overseeing the training, competence and development of staff to ensure we deliver an excellent standard of customer service to all of our customers.
Senior Commercial Account Handler
Sue can help with your motor, personal, commercial or equine enquiries. She also provides ongoing support for existing customers covering all NFU Mutual enquiries, policy changes and claims advice.
Senior Customer Service Adviser
Sarah can help with your motor, personal, commercial or equine enquiries. She also provides ongoing support for existing customers covering all NFU Mutual enquiries, policy changes and claims advice.
Customer Service Adviser
Bridget can help with your motor or personal enquiries. She also provides ongoing support for existing customers covering all NFU Mutual enquiries, policy changes and claims advice.
Customer Service Adviser
Kerry can help with your motor or personal enquiries. She also provides ongoing support for existing customers covering all NFU Mutual enquiries, policy changes and claims advice.
New Business Developer
Shani joined the agency in 2013 with previous insurance experience, she is now fully licensed in personal lines and commercial products. Her focus in the agency is to deal with personal and commercial new business enquiries. Shani also supports the team with her extensive knowledge derived from her claims background.
Life Lead Coordinator
Jackie’s role within the agency is to proactively introduce and qualify financial services leads for new and existing customers. Working closely with our Financial Adviser Matt Swan and the team, she takes care of our clients financial enquires.
Matthew Swan Dip PFS
Matthew has been involved with financial services for 23 years, 11 of those with NFU Mutual. He is proud to be able to provide expert face to face financial service advice to help families, businesses and, of course farmers. Matthew is based at the Plymouth NFU Mutual office and is on hand to give professional advice and personal service at a time and place to suit you.