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Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Pulborough

Hardham Business Park, Mill Lane, Hardham, Pulborough, RH20 1LA

Welcome to NFU Mutual Pulborough agency where we have the expertise to assist you with your insurance enquiries, from personal and business through to pensions and investments. Our financial planning services and insurance covers are tailored around you, to meet your personal needs and objectives.

NFU Mutual

Alastair McAloon

Senior Partner & NFU Group Secretary

I’ve been the Senior Partner since 2012 and am extremely proud of the team here at the agency. I feel the dedication of our team provides a service that sets us apart from our competitors. Our traditional values and personal local service is key to delivering what our customers want. I’m also proud of the commitment our team has to the local community, and the work we do with several local Sussex charities. Although NFU Mutual has a strong heritage in farming, my agency also specialises in other areas. In particular, the local service from our specialist Bespoke team is key for our high value home offering. This enables us to offer the highest quality service and build insurance solutions to protect the unique needs of our customers. I specialise in protecting a wide range of businesses from field to fork and as well as farms and estates and high value homes. My 17 years of experience in the financial service sector means I’m well placed to advise my clients and ensure you receive expert advice. As you will see from the biographies below, we are able to advise on the vast majority of insurance needs and would welcome your call.

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Matt Baker

Matt Baker

Partner & NFU Group Secretary

I joined Pulborough as a Partner in August 2016 having come from an insurance claims background. I now specialise in business insurances for companies in Sussex and London. I’m always keen to visit new and existing clients to provide advice around their individual needs and requirements. I really enjoy helping our clients get to know each other and where possible, work together in the future. Outside of work I can be found under the bonnet of my 1966 Mini Cooper.

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Steve Russell

Steve Russell

Office Manager

I have been at the Pulborough agency since 2010. I’m responsible for the day to day running of the office and team. I enjoy recruiting and training new members of staff and I’m available to deal with all aspects of insurance from motor insurance to large commercial insurance. When I’m not in the office I like to listen to music, play golf and spend time with my wife and two young children.

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Caroline Badham-Jones

Caroline Badham-Jones

Senior Account Handler

I joined the Pulborough agency in 2008 and have seen it grow and grow over the years. I look after our large commercial clients with Alastair and Matt and really enjoy getting to know our clients and what matters to them. I’m also involved in our Risk Management Services offering, providing clients with advice around health and safety. Outside of work I like to spend time with my family and read.

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Linda Hyde

Linda Hyde

Private Client Manager

I’ve been at the Pulborough agency for more than 8 years now. As Private Client Manager I specialise in arranging insurances for our high net worth clients. I’m passionate about looking after my clients and I’m happy to visit your home to discuss your requirements. In addition to arranging NFU Mutual Bespoke home insurance tailored to your specific needs, I will provide an ongoing dedicated service for you and assist with motor, business and financial service requirements. When I’m not in the office I spend my spare time competing around the UK in Dog Obedience trials with my two border collies Sweep and Dexter.
Should you wish to contact me directly my email address is linda_hyde@nfumutual.co.uk and I would welcome hearing from you.

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Kayleigh Wells

Private Client Executive

I joined the Pulborough Agency in May 2020. My role is within the bespoke and high net worth area of the business. I will be responsible for the business development of this sector whilst also looking after our HNW client insurance needs. With a history in key account management and marketing, I am excited to start my journey with NFU Mutual Pulborough and put my skills into action. Outside of work, I teach classical ballet and modern dance to children across Sussex, I also spend time with my husband and three stepchildren.

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Emily Morgan

Emily Johnson

Account Handler & Claims Manager

I joined the team in 2014 and gained extensive experience across all of our insurance lines. I now manage claims for the agency and work alongside Linda with our private clients. I really enjoy training and mentoring new members of the team and love it when they go on to become successful members of the team. Out of work I like to go for walks along the beach, kayak and socialise with my friends and family.

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Daniel Sharp

Daniel Sharp

Account Manager

I joined the Pulborough agency in July 2018 having gained many years’ experience working for insurance brokers. I’m on hand to deal with our commercial and corporate clients and look after all sorts of businesses. I like taking time to get to know our clients and find out what is important to their business. My email address is Daniel_sharp@nfumutual.co.uk When I am not at work I enjoy watching motorsport, cycling and spending time with my friends and family.

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Matthew Hill

Matthew Hill

Account Manager

I’ve been with the Pulborough agency since the end of 2018. Prior to this I’d gained experience working for insurance brokers. I work with our commercial and corporate clients providing advice around all aspects of insurance, health and safety and financial services. My email address is matthew_hill@nfumutual.co.uk Outside of work I like to play football and golf.

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Colin Case

Colin Case

Account Executive

I joined the Pulborough agency in August 2019, coming from an insurance and financial services background. My duties are to service and look after our customers in reviewing their current policies, both personal and commercial, and getting out to meet them face to face and ensure they fully understand all we can offer them. I also work really closely with our Financial Adviser in managing their diary and ensuring our clients know about the different services we offer.
Outside of work I enjoy spending time with family, gardening, travelling and going for a nice walk with the dog.

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Mark McManus

Mark McManus

Customer Service Adviser

I started at the Pulborough agency in 2017 as an apprentice and have now worked my way up to a Customer Service Adviser. I can deal with all motor and home insurances. I'm available to deal with new quotations, amendments to policies or general enquiries. My email address is mark_mcmanus@nfumutual.co.uk. When I'm not in work I like to play football and go skiing / snowboarding.  

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Annelli Bradbury

Annelli Bradbury

Customer Service Adviser

I’ve been working at the Pulborough agency since 2017 and have gained a wealth of experience in that time. I now deal with claims and queries from motor policies through to small commercial insurance policies as well as booking appointments for our Financial Adviser. When I’m not at work I like walking my dog Pippa and mountain biking with my husband and children, as well as enjoying a really nice cup of coffee.

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Stephanie Wheeler

Stephanie Wheeler

Customer Service Adviser & Accounts Manager

I joined the Pulborough agency in 2018. I’m on hand to deal with claims, provide new quotations and deal with day to day queries and amendments. I really enjoy helping our clients and where necessary, getting them back on their feet. I am also responsible for the office accounts, collection of insurance premiums and assisting in customer queries of this nature. Outside of work I spend time with my daughter, take walks in the countryside and cross-stitch.

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Ayshea Lee

Ayshea Lee

Customer Service Adviser

I’ve been at the Pulborough agency since 2018 and can now deal with motor and home insurances. I’m available to deal with new quotations, amendments to policies or general enquiries. When I am out of work I like to read, go to the gym and travel.

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Nathan Milstein

Product Information Consultant

I have been with NFU Mutual for over 4 years and have been working with the Pulborough agency since the beginning of 2020. I transact non-advised financial services business for customers who are happy making their own financial decisions. I have worked on our Customer Enquiry Team previously and have a strong knowledge of NFU Mutual products and financial services. In my free time I enjoy going to the gym and playing tennis.

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Ross Greener

Ross Greener

Financial Adviser

I am the NFU Mutual Financial Adviser based out of the Pulborough agency. I have been advising clients on all their financial needs for in excess of 25 years. I am DIP qualified and would be delighted to meet with you and offer expert advice on all aspects of financial planning, including your protection needs, retirement & investment planning and inheritance tax needs. My aim is to ensure that you put the right plans in place to support your financial goals.

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