Get in touch for a quote

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm


Hardham Business Park, Mill Lane, Hardham, Pulborough, RH20 1LA

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Pulborough agency where we have the expertise to assist you with your insurance enquiries, from personal and business through to pensions and investments. Our financial planning services and insurance covers are tailored around you, to meet your personal needs and objectives.

NFU Mutual

Alastair McAloon

Senior Partner & NFU Group Secretary

I’ve been the Senior Partner since 2012 and am extremely proud of the team here at the agency. I feel the dedication of our team provides a service that sets us apart from our competitors. Our traditional values and personal local service is key to delivering what our customers want. I’m also proud of the commitment our team has to the local community, and the work we do with several local Sussex charities. Although NFU Mutual has a strong heritage in farming, my agency also specialises in other areas. In particular, the local service from our specialist Bespoke team is key for our high value home offering. This enables us to offer the highest quality service and build insurance solutions to protect the unique needs of our customers. I specialise in protecting a wide range of businesses from field to fork and as well as farms and estates and high value homes. My 17 years of experience in the financial service sector means I’m well placed to advise my clients and ensure you receive expert advice. As you will see from the biographies below, we are able to advise on the vast majority of insurance needs and would welcome your call.

Expand text

Matt Baker

Partner & NFU Group Secretary

I joined Pulborough as a Partner in August 2016 having come from an insurance claims background. I now specialise in business insurances for companies in Sussex and London. I’m always keen to visit new and existing clients to provide advice around their individual needs and requirements. I really enjoy helping our clients get to know each other and where possible, work together in the future. Outside of work I can be found under the bonnet of my 1966 Mini Cooper.

Expand text

Steve Russell

Office Manager

I have been at the Pulborough agency since 2010. I’m responsible for the day to day running of the office and team. I enjoy recruiting and training new members of staff and I’m available to deal with all aspects of insurance from motor insurance to large commercial insurance. When I’m not in the office I like to listen to music, play golf and spend time with my wife and two young children.

Expand text

Linda Hyde

Linda Hyde

Private Client Manager

I’ve been at the Pulborough agency for more than 8 years now. As Private Client Manager I specialise in arranging insurances for our high net worth clients. I’m passionate about looking after my clients and I’m happy to visit your home to discuss your requirements. In addition to arranging NFU Mutual Bespoke home insurance tailored to your specific needs, I will provide an ongoing dedicated service for you and assist with motor, business and financial service requirements. When I’m not in the office I spend my spare time competing around the UK in Dog Obedience trials with my two border collies Sweep and Dexter.
Should you wish to contact me directly my email address is linda_hyde@nfumutual.co.uk and I would welcome hearing from you.

Expand text

Caroline Badham-Jones

Senior Account Handler

I joined the Pulborough agency in 2008 and have seen it grow and grow over the years. I look after our large commercial clients with Alastair and Matt and really enjoy getting to know our clients and what matters to them. I’m also involved in our Risk Management Services offering, providing clients with advice around health and safety. Outside of work I like to spend time with my family and read.

Expand text

Emily Johnson

Account Handler & Claims Manager

I joined the team in 2014 and gained extensive experience across all of our insurance lines. I now manage claims for the agency and work alongside Linda with our private clients. I really enjoy training and mentoring new members of the team and love it when they go on to become successful members of the team. Out of work I like to go for walks along the beach, kayak and socialise with my friends and family.

Expand text

Matthew Hill

Account Manager

I’ve been with the Pulborough agency since the end of 2018. Prior to this I’d gained experience working for insurance brokers. I work with our commercial and corporate clients providing advice around all aspects of insurance, health and safety and financial services. My email address is matthew_hill@nfumutual.co.uk Outside of work I like to play football and golf.

Expand text

Jason Briggs

Financial Services Co-Ordinator

I joined in September 2021 and specialise in our financial services offering. Working closely with our Financial Advisor Nick, we can help you with a bespoke financial planning service focusing on protection, pensions & investments. Outside of work I am a keen follower of Football and Ice Hockey.

Expand text

Annelli Bradbury

Customer Service Adviser

I’ve been working at the Pulborough agency since 2017 and have gained a wealth of experience in that time. I now deal with claims and queries from motor policies through to small commercial insurance policies as well as booking appointments for our Financial Adviser. When I’m not at work I like walking my dog Pippa and mountain biking with my husband and children, as well as enjoying a really nice cup of coffee.

Expand text

Stephanie Wheeler

Customer Service Adviser & Accounts Manager

I joined the Pulborough agency in 2018. I’m on hand to deal with claims, provide new quotations and deal with day to day queries and amendments. I really enjoy helping our clients and where necessary, getting them back on their feet. I am also responsible for the office accounts, collection of insurance premiums and assisting in customer queries of this nature. Outside of work I spend time with my daughter, take walks in the countryside and cross-stitch.

Expand text

Bessie Richards

Customer Service Adviser

I started working at the Pulborough agency in October 2020, joining the customer service team. I am able to assist with all of our motor and personal clients, whether that’s new quotations, amendments to current policies or just general queries our members may have. Outside of the office, I enjoy going for walks along the South Downs or kayaking along the Adur, and volunteering with a local countryside charity.

Expand text

Nick Armstrong

Financial Adviser

Nick is an experienced Financial Adviser, priding himself on delivering comprehensive financial advice with genuine integrity.  Nick works closely with clients to find out about them and their situation, so that he can provide a holistic yet bespoke financial plan, that they can understand and achieve. Customer service is at the heart of everything he does at NFU Mutual and the advice service is no exception.  Everyone is individual and therefore so is Nick’s advice. He appreciates that the needs of our farming families, business owners and high net worth individuals are complex and exacting. Outside of financial services, Nick enjoys running, cooking and spending quality time with his wife and children.

Expand text

Alex Walker

Non-advised Sales Consultant

Alex has been with NFU Mutual since 2016 and working since late 2018 providing non-advised financial services. He is available to discuss, set up and service pensions, investments and life assurance products for our clients that don’t require a financial adviser. Alex can discuss our range of financial planning products providing factual information for clients that wish to make their own decisions for their financial planning needs. When not working Alex is an avid cyclist and enjoys motorsport. He is a big fan of F1 and likes to participate in karting when he gets the chance.

Expand text

Izzy Reynolds

Customer Service and Sales Adviser

Izzy started working at the Pulborough agency in February 2022, joining the customer service team. She is able to assist with all of our motor clients, whether that’s new quotations, amendments to current policies or just general queries our clients may have. In her free time she likes to sail and windsurf in the summer, and ski in the winter.

Expand text