St Austell

Ian brings a wealth of business experience to the St Austell office with a strong background in agriculture. Ian has always lived and worked in the area and fully understands the needs of rural clients from private individuals through to the largest companies in the community. Ian’s focus for the team is heavily on customer satisfaction through all aspects of insurance and on ensuring all customers have the option to take advantage of the host of financial services available to them through NFU Mutual. Ian’s vision for the future of the office is to further cement its position as the premier insurer in the area through continued growth achieved by a highly professional team of motivated staff that carry the customers best interest as the first priority.

Hannah has been with NFU Mutual for 11 years and brings to the office a wealth of knowledge and experience in farming and commercial insurance. As an Agent & Group Secretary, Hannah believes the key to delivering first class personal service is to understand her clients' needs. Hannah’s main aim is to provide insurance, financial services and risk management solutions for both farming and commercial clients as well as be on hand to assist NFU members.

Richard has been with NFU Mutual since 2005 and following experiencing different areas of the business, he joined the agency early in 2020. As Agent Richard would be delighted to assist you with all commercial, farm and high net worth insurance offerings as well as helping our clients take advantage of the financial service offerings through our Financial Advisers.

Jess is local to St Austell and has been a member of the St Austell team for over 10 years. Jess is licenced to provide insurance quotations and process mid-term adjustments for motor vehicles, home & lifestyle, horse & rider and commercial policies. Jess can also assist with making financial services appointments with one of our NFU Mutual Financial Advisers to discuss your financial planning, investment and protection needs.

Mark brings a wealth of experience to the office having been a member of the St Austell team for over 15 years. Mark is licensed in all NFU Mutual products enabling him to assist our clients with mid-term adjustments, quotations and office based/telephone renewal reviews.

Adam is local to St Austell and has a strong customer service background. As a Commercial Account Handler Adam provides our customers with a review of their current needs and provides solutions to any additional requirements. Adam can also arrange appointments for our risk management services, and financial services with one of our NFU Mutual Financial Advisers.

Sarah joined the agency in 2020 and comes to us with an excellent background in customer service. Sarah is local to St Austell and can provide quotations and mid-term adjustments in motor and personal policies. Sarah can also assist with making financial services appointments with one of our NFU Mutual Financial Advisers to discuss your financial planning investment and protection needs.

Alan is a Chartered Financial Planner and Fellow of the Personal Finance Society with many years of experience and is on hand to provide expert financial advice to our personal and corporate customers. He specialises in protection for individuals, families, partnerships and businesses, investments, retirement planning and Inheritance Tax mitigation. To arrange an appointment or an introductory chat to discuss your plans, please give the agency a call.

Alan has lived in Cornwall all his life and is married with four children. In his spare-time he enjoys running, kayaking and cooking with fire.