South Cotswolds - Swindon

The Byre, Lower Hook Farm, Wootton Bassett, Swindon, SN4 8EF

Call us: 9am-8pm
01793 852 622

Visit us: 9am-5pm

South Cotswolds - Swindon

The Byre, Lower Hook Farm, Wootton Bassett, Swindon, SN4 8EF

About South Cotswolds - Swindon

Our team

Oliver Bayston

Senior Partner & Group Secretary

Oliver heads up the team at the South Cotswolds Agency in addition to looking after a number of our farming, estate and rural business customers. He b…

Mark Constable

Partner & Group Secretary

Mark specialises in commercial insurance and making sure customers’ businesses are properly protected. Working for the agency since 2002, he is a firm…

Caroline Dicks

Partner & Group Secretary

Caroline is an experienced Insurance Agent at the South Cotswolds office. She leads the Farm & Estates team within the agency and focuses on our farmi…

Anna Matthews

Partner & Group Secretary

Anna specialises in high value home insurance, specifically our Bespoke product. Her work before NFU Mutual was in jewellery insurance and valuation a…

Carrie Sealy

Agency Manager

Carrie is responsible for the day to day running of the office and assists the Agents as part of the management team. She supports all members of the…

Alex McMillan Cert CII

Risk & Control Manager

Alex joined the office in 2014 initially as a Customer Service Adviser before progressing to the position of Account Manager, where she managed a numb…

Faye Trivett

Team Leader

Faye is responsible for assisting Carrie with the day to day running of the office. She supports all members of the team to ensure we provide a first…

Jess Abbott

Marketing Executive

Jess has recently joined the agency as our Marketing Executive. Jess’ role is to co-ordinate marketing activity and events alongside the four agents a…

Leigh Payne

Sales Executive - Commercial

Leigh has over 15 years’ experience in the financial services sector and has worked within an agency of NFU Mutual since 2016. Leigh specialises in ta…

Aaron Titchener

Sales Executive - Commercial

Aaron joined the team in June 2020 after working at an NFU Mutual agency in Oxfordshire for over 10 years, bringing with him a wealth of experience. A…

Jake Fareham Cert CII

Account Executive - Commercial

Jake joined the office in 2017 with previous insurance experience. Jake's role is to manage a number of our commercial accounts, carrying out renewal…

Naomi Taylor

Account Executive - Farming

Naomi has been with the agency for a number of years and looks after several of our farming clients, carrying out renewal reviews to ensure the cover…

Lizzie Whittle

Account Executive - Private Clients

Lizzie joined our office last year and is a graduate from the Royal Agricultural University with previous work experience in equestrian and rural busi…

Wendy Rotton

Account Executive - Rural Business

Wendy joined the agency in 2009, bringing with her many years of experience from insurance brokers. Wendy specialises in looking after our farming cli…

Rachel Cripps

Executive Assistant

Rachel has worked for the agency for over 15 years and can assist with all insurance enquiries ranging from private car to business policies and can b…

Jenny Ball

Executive Assistant & Claims

Jenny’s role is to assist the Senior Agent with renewal review meeting preparations and to co-ordinate any subsequent amendments to cover as required…

Louise Greenoff

Financial Services Manager

Lou joined the office a few years ago bringing with her several years’ experience from another NFU Mutual agency. Lou’s role involves working closely…

Sharon West

Sales & Service - Private clients

Sharon joined our office in 2016 having previously worked in another NFU Mutual agency office in Wiltshire. Sharon specialises in looking after and ta…

Katharine Wright

Claims Handler

Katharine joined the team in November 2021 having previously worked in the hairdressing industry as a manageress. Looking after the staff and ensuring…

Emily Cox

Account Executive – Farming

Emily joined our agency in 2019 and has her farming and commercial licenses. Emily’s role is to provide quotations for farm, commercial, motor and hom…

Debbi Pope

Sales, Service & Claims

Debbi started in the agency in 2007, previously having worked for a local insurance broker. Debbi can assist you with all motor and personal insurance…

Harriet Shiles

Sales, Service & Claims

Harriet joined the office a couple of years ago and supports our customers with their claims along with providing motor and personal insurance quotati…

Cecily Kington Cert CII

Sales & Service

Cecily joined the team in March 2020 and  has worked in insurance ever since leaving college. Cecily can provide quotations and make changes to all mo…

Alex Potter

Account Executive – Farming

Alex joined the agency in 2020 and has her farming and commercial licenses. Alex’s role is to provide quotations for farm, commercial, motor and home…

Hannah Bound

Sales & Service

Hannah has worked for the agency for a number of years and is able to review and provide quotations for motor and personal insurance. Hannah is also a…

Esther Read

Sales & Service – Private clients

Esther joined the agency in March 2022 having previously worked in a local Estate Agency. Once Esther has completed the relevant training, she will be…

Kirsty Constable


Kirsty is responsible for administration within the agency, handles all of our documentation including new business, mid-term amendments and renewals…

James Craig

Financial Adviser

James is happiest advising and putting financial plans in place for clients. Always busy, and his mission is to visit as many of our pension and inves…

Lorraine Pearce

Executive Assistant

Lorraine’s role is to assist the Agents with renewal review meeting preparations and to co-ordinate any subsequent amendments to cover as required.

Maisie Rees


Maisie joined our agency in 2022. Her role is to support the management team with reporting to ensure our operational and regulatory requirements are met.

Amber Rice

Sales & Service

Amber joined our agency in 2023, her role is to assist our motor and personal clients with enquiries and setting up new policies.  Amber can also intr…

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

R O Bayston, M E Constable, C M Dicks & A Z Matthews is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.

For security and training purposes calls may be recorded and monitored.