South Cotswolds - Swindon
The Byre, Lower Hook Farm, Wootton Bassett, Swindon, SN4 8EF
Call us: 9am-8pm
01793 852 622
Visit us: 9am-5pm
South Cotswolds - Swindon
The Byre, Lower Hook Farm, Wootton Bassett, Swindon, SN4 8EF
About South Cotswolds - Swindon
Our team
Oliver Bayston
Senior Partner & Group Secretary
Oliver heads up the team at the South Cotswolds Agency in addition to looking after a number of our farming, estate and rural business customers. He b…
Mark Constable
Partner & Group Secretary
Mark specialises in commercial insurance and making sure customers’ businesses are properly protected. Working for the agency since 2002, he is a firm…
Caroline Dicks
Partner & Group Secretary
Caroline is an experienced Insurance Agent at the South Cotswolds office. She leads the Farm & Estates team within the agency and focuses on our farmi…
Anna Matthews
Partner & Group Secretary
Anna specialises in high value home insurance, specifically our Bespoke product. Her work before NFU Mutual was in jewellery insurance and valuation a…
Carrie Sealy
Agency Manager
Carrie is responsible for the day to day running of the office and assists the Agents as part of the management team. She supports all members of the…
Alex McMillan Cert CII
Risk & Control Manager
Alex joined the office in 2014 initially as a Customer Service Adviser before progressing to the position of Account Manager, where she managed a numb…
Faye Trivett
Team Leader
Faye is responsible for assisting Carrie with the day to day running of the office. She supports all members of the team to ensure we provide a first…
Jess Abbott
Marketing Executive
Jess has recently joined the agency as our Marketing Executive. Jess’ role is to co-ordinate marketing activity and events alongside the four agents a…
Leigh Payne
Sales Executive - Commercial
Leigh has over 15 years’ experience in the financial services sector and has worked within an agency of NFU Mutual since 2016. Leigh specialises in ta…
Aaron Titchener
Sales Executive - Commercial
Aaron joined the team in June 2020 after working at an NFU Mutual agency in Oxfordshire for over 10 years, bringing with him a wealth of experience. A…
Jake Fareham Cert CII
Account Executive - Commercial
Jake joined the office in 2017 with previous insurance experience. Jake's role is to manage a number of our commercial accounts, carrying out renewal…
Naomi Taylor
Account Executive - Farming
Naomi has been with the agency for a number of years and looks after several of our farming clients, carrying out renewal reviews to ensure the cover…
Lizzie Whittle
Account Executive - Private Clients
Lizzie joined our office last year and is a graduate from the Royal Agricultural University with previous work experience in equestrian and rural busi…
Wendy Rotton
Account Executive - Rural Business
Wendy joined the agency in 2009, bringing with her many years of experience from insurance brokers. Wendy specialises in looking after our farming cli…
Rachel Cripps
Executive Assistant
Rachel has worked for the agency for over 15 years and can assist with all insurance enquiries ranging from private car to business policies and can b…
Jenny Ball
Executive Assistant & Claims
Jenny’s role is to assist the Senior Agent with renewal review meeting preparations and to co-ordinate any subsequent amendments to cover as required…
Louise Greenoff
Financial Services Manager
Lou joined the office a few years ago bringing with her several years’ experience from another NFU Mutual agency. Lou’s role involves working closely…
Sharon West
Sales & Service - Private clients
Sharon joined our office in 2016 having previously worked in another NFU Mutual agency office in Wiltshire. Sharon specialises in looking after and ta…
Katharine Wright
Claims Handler
Katharine joined the team in November 2021 having previously worked in the hairdressing industry as a manageress. Looking after the staff and ensuring…
Emily Cox
Account Executive – Farming
Emily joined our agency in 2019 and has her farming and commercial licenses. Emily’s role is to provide quotations for farm, commercial, motor and hom…
Debbi Pope
Sales, Service & Claims
Debbi started in the agency in 2007, previously having worked for a local insurance broker. Debbi can assist you with all motor and personal insurance…
Harriet Shiles
Sales, Service & Claims
Harriet joined the office a couple of years ago and supports our customers with their claims along with providing motor and personal insurance quotati…
Cecily Kington Cert CII
Sales & Service
Cecily joined the team in March 2020 and has worked in insurance ever since leaving college. Cecily can provide quotations and make changes to all mo…
Alex Potter
Account Executive – Farming
Alex joined the agency in 2020 and has her farming and commercial licenses. Alex’s role is to provide quotations for farm, commercial, motor and home…
Hannah Bound
Sales & Service
Hannah has worked for the agency for a number of years and is able to review and provide quotations for motor and personal insurance. Hannah is also a…
Esther Read
Sales & Service – Private clients
Esther joined the agency in March 2022 having previously worked in a local Estate Agency. Once Esther has completed the relevant training, she will be…
Kirsty Constable
Administrator
Kirsty is responsible for administration within the agency, handles all of our documentation including new business, mid-term amendments and renewals…
James Craig
Financial Adviser
James is happiest advising and putting financial plans in place for clients. Always busy, and his mission is to visit as many of our pension and inves…
Lorraine Pearce
Executive Assistant
Lorraine’s role is to assist the Agents with renewal review meeting preparations and to co-ordinate any subsequent amendments to cover as required.
Maisie Rees
Administrator
Maisie joined our agency in 2022. Her role is to support the management team with reporting to ensure our operational and regulatory requirements are met.
Amber Rice
Sales & Service
Amber joined our agency in 2023, her role is to assist our motor and personal clients with enquiries and setting up new policies. Amber can also intr…
NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
R O Bayston, M E Constable, C M Dicks & A Z Matthews is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.
For security and training purposes calls may be recorded and monitored.
