South Cotswolds - Swindon
The Byre, Lower Hook Farm, Hook, Wootton Bassett, Swindon, SN4 8EF
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01793 852 622
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South Cotswolds - Swindon
The Byre, Lower Hook Farm, Hook, Wootton Bassett, Swindon, SN4 8EF
About South Cotswolds - Swindon
Our team
Oliver Bayston
Senior Agent & Group Secretary
Oliver heads up the team at the South Cotswolds agency in addition to looking after a number of our farming, estate and rural business customers. He b…
Mark Constable
Agent & Group Secretary
Mark specialises in commercial insurance and helping make sure customers’ businesses are properly protected. Working for the agency since 2002, he is…
Anna Wilmot-Frost
Agent & Group Secretary
Anna specialises in high value home insurance and has a passion for working with clients to help ensure they are adequately protected, providing tailo…
Carrie Sealy
Agency Manager
Carrie is responsible for the day to day running of the office and assists the Agents as part of the management team. She supports all members of the…
Alex McMillan Cert CII
Operations & Compliance Manager
Alex joined the agency in 2014 and has developed from a Customer Service Adviser to an Account Manager, and in 2020 into the role of Operations & Comp…
Jenny Ball
Executive Assistant & Claims
Jenny’s role is to assist Oliver, our Senior Agent with client work including renewal review meeting preparations and co-ordinating any subsequent ame…
Rachel Cripps
Executive Assistant
Rachel has worked for the agency since 2002 and her role is to support our Agent Anna with her renewal and new client preparations and adjustments. Ra…
Lorraine Pearce
Executive Assistant
Lorraine’s role is to assist the Agents with renewal review meeting preparations and to co-ordinate any subsequent amendments to cover as required.
Jake Fareham Cert CII
Senior Account Manager
Jake joined the agency in 2017 with previous insurance experience. Jake's role is to manage a number of our commercial accounts, carrying out renewal…
Leigh Payne
Sales Executive - Commercial
Leigh has over 20 years’ experience in the financial services sector and has worked within the agency network since 2016. Leigh specialises in taking…
Aaron Titchener
Sales Executive - Commercial
Aaron joined the team in 2020 after working at an NFU Mutual agency in Oxfordshire for over 10 years, bringing with him a wealth of experience. Aaron…
Alistair Forbes
Sales Executive – Commercial
Ally joined the agency in 2023 following many years in a range of sales based roles. Ally is able to use his experience to identify his clients’ requi…
Cecily Kington Cert CII
Account Executive - Commercial
Cecily joined the agency in 2020, bringing a number of years insurance experience with her. Cecily looks after new and existing commercial clients as…
Wendy Rotton
Account Executive - Farming
Wendy joined the agency in 2009, bringing with her many years of experience from insurance brokers. Wendy specialises in looking after our farming cli…
Alex Potter
Account Executive – Farming
Alex joined the agency in 2020 and has her farming and commercial licenses. Alex’s role is to provide quotations for farm, commercial, motor and home…
Emily Cox
Account Executive – Farming
Emily joined the agency in 2019 and has her farming and commercial licenses. Emily’s role is to provide quotations for farm, commercial, motor and hom…
Lizzie Whittle
Senior Account Executive - Private Clients
Lizzie joined the agency in 2020 and is a graduate from the Royal Agricultural University with previous work experience in equestrian and rural busine…
Amber Rice
Account Executive - Private Clients
Amber joined the agency in 2023, her role is to assist our motor and personal clients, specialising in clients who require higher value home insurance…
Louise Greenoff
Financial Services Manager
Lou joined the agency in 2019 bringing with her several years’ experience from another NFU Mutual agency. Lou’s role involves working closely with our…
Debbi Pope
Sales, Service & Claims
Debbi started in the agency in 2007, previously having worked for a local insurance broker. Debbi can assist you with all motor and personal insurance…
Katharine Wright
Claims Handler
Katharine’s role in the agency is to deal with the end to end claims journey supporting our clients throughout this process. During her time with the…
Harriet Shiles
Sales, Service & Claims
Harriet joined the agency in 2019, Harriet has her motor and personal licenses as well as being able to assist our commercial clients. Harriet is also…
Hannah Bound
Sales & Service
Hannah has worked for the agency since 2011 and is able to review and provide quotations for motor and personal insurance. Hannah is also able to arra…
Staci Hunt
Sales & Service
Staci joined our agency in 2023, Staci's role is to assist our motor and personal clients on a daily basis with their insurance needs. Staci can also…
Ellen Malin-Warren
Sales & Service
Ellen joined the agency in 2023, her role is to assist clients with their motor and personal enquiries and also introduce our NFU Mutual Financial Adv…
Michelle Moore
Sales & Service
Michelle has joined the agency in 2024, her role is to support our motor and personal customers with their day to day enquiries and also provide new q…
Kirsty Constable
Administrator
Kirsty is responsible for administration within the agency, handling all of our documentation including new business, mid-term amendments and renewals…
James Craig
NFU Mutual Financial Adviser
James is our designated NFU Mutual Financial Adviser for the agency, with over 20 years’ experience in the role. James will be delighted to visit you…
Melissa Jones
Sales and Service
Melissa joined the agency in 2024 and can assists our motor and personal clients with their day to day insurance needs. Melissa is progressing into ou…
Jake Roope
Account Executive
Jake joined the agency in 2024 and his role is to assist our commercial clients with their day to day changes and their unique business needs at renew…
Harvey Bury
Sales and Service
Harvey joined the agency in 2025 and can assist our motor and personal clients with their day to day insurance needs. Harvey is progressing into our f…
NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
R O Bayston, M E Constable & A Z Wilmot-Frost is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.
For security and training purposes calls may be recorded and monitored.
