Call today: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm


The Byre, Lower Hook Farm, Wootton Bassett, Swindon, SN4 8EF

Visit today: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Swindon office where we pride ourselves on giving a friendly, efficient service to all our customers in Swindon, and surrounding areas.

You can contact us by phone, email, or visit us at our office. We would also be happy to call on you to review your insurance requirements should this be appropriate.

The Swindon office covers Swindon, Chippenham, Calne, Cricklade, Highworth, Malmesbury, Marlborough and Wootton Bassett. 

NFU Mutual

Anna Matthews

Anna Matthews

Locum Agency Manager

Anna is a Locum Agency Manager for the South West, she is local to the agency and comes from a farming background. Anna started her career with NFU Mutual in 2015, specialising in high value home insurance with previous experience in high-end jewellery claims, she is also able to review all your commercial and personal insurance requirements.

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Aaron Titchener

Sales Adviser

Aaron joined the team in June 2020 after working at an NFU Mutual agency for 10 years, bringing his knowledge and experience to support all existing customers along with new. Aaron can deal with all manner of enquiries from personal, commercial and even specialist products and carry out face to face customer visits.

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Wendy Rotton

Sales Executive

I started out in insurance back in 1991 as an office junior and I’ve done every job in insurance, including claims, on the way to becoming an NFU Mutual Sales Executive. I pride myself on providing insurance solutions for our customers, individuals and businesses, so they can get on with their lives and work, safe in the knowledge that if the worst happens we’ll be there to help. Outside of work I’m kept busy by my horses, Honey and Pookie, who amuse the rest of the team with their antics.

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Debra Pope

Sales Support

I have been at NFU Mutual Swindon for over 10 years and pride myself on being friendly and approachable in person and on the phone. I work closely with our NFU Mutual Financial Adviser and I’m your first point of contact should you wish to arrange an appointment with him to discuss any of our investment, pension or life products. I also provide quotations, answer queries and handle claims for personal and motor insurances. At home, I’m kept on my toes by Cyril, my nine stone Dogue De Bordeaux.

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Rachel Cripps

Sales Associate

I deal with all manner of business insurance, as well as personal, motor and equine enquiries. I have been with NFU Mutual for many years, but have recently returned to work after becoming a mum for the first time.

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Cecily Kington

Customer Support Adviser

Cecily comes from an extensive background in animals and insurance. She has been working in insurance since leaving college, she prides herself in ensuring a high standard and level of service is provided to all customers. Outside of work she is kept very busy by her young dog Diesel who is a lab cross. Her other hobbies include anything animal related, horse riding, dog walking and flying birds of prey.

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Angus Peel

Financial Adviser

Angus is our NFU Mutual Financial Adviser for the Swindon office, with over 20 years’ experience in the financial sector. Financial planning is all about ensuring you enjoy the future that you want. As an NFU Mutual Financial Adviser he can help you put the right financial plan in place to support your goals throughout life. He can provide the help you need with pensions and investments to help ensure the right protection is in place for your family’s future.

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Customer Service Centre

Customer Service Centre

For your convenience, after we return to our families and pets, our telephone number continues to be answered by our customer support centre colleagues in Glasgow from 5pm – 8pm weekdays and 9am – 12.30pm on Saturdays, and 9am-8pm on most bank holidays. They can deal with taking payment, quotations or mid-term amendments on motor, home, caravan, travel, horse and rider or horsebox insurance. For data protection purposes they will only be able to deal with the policyholder or an authorised person noted on the policy.

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