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Get in touch for a quote

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Taunton

New Agriculture House, Blackbrook Park Avenue, Taunton, TA1 2FU

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Taunton agency where our aim is to provide a personal and individual service by developing a long term relationship with our clients. We can ensure you receive expert help and assistance whether you're an individual client, farm, estate, self-employed tradesman, small or large business.

You can contact us by phone, email or visit our office. We ask that when you visit us you wear a face mask and use hand sanitiser upon entry and do not visit if you are showing any signs of Covid-19. Our opening hours are Monday to Friday 9am until 5pm but please bear with us as we are using a mix of office and remote working to protect our staff.


NFU Mutual

William Hawkins

Agent

William is your NFU Mutual Agent and NFU Group Secretary for the Taunton area. He aims to provide a personal, individual service to our clients for their business and personal insurance requirements. William and his team aim to provide a strong client centred ethos and a top quality service from a local base. From manufacturing to farming, estates to private car, they all work on the principle that the client is centre of all that we do.

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Caroline Thorne

Agent

Caroline has been an Agent at Taunton agency since November 2015 having previously been part of the customer service team specialising in life lead co-ordination working very closely with the Financial Advisers ensuring that clients' financial services needs were being taken care of. Caroline now visit clients at their home or business address to review their existing policies or to provide quotes for new policies for them, this could range from a small country house with B&B facilities to a large farm with more complex business needs.

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Jo Lloyd-Jones

Agency Manager

Jo is responsible for the smooth day to day running of the office and the coaching, training and development of the team. She ensures that all customers receive a professional and friendly service from the Taunton office, with the emphasis firmly on customer service.

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Sammy Norman

Customer Service Advisers

Sammy joined Taunton agency in August 2020 and is fully licensed to help you with any Personal Home or Motor insurance queries that you may have. Sammy can also look after any accounts queries and take payments as well as introduce you to Charlotte, our highly qualified and experienced NFU Mutual Financial Adviser.

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Lisa Kirk

Claims Handler & General Insurance Adviser

Lisa is our expert Claims Handler within our agency. Should you be unfortunate enough to suffer a loss then Lisa is the person you need to speak to. She also holds all of her licences to be able to look after your insurance needs.

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Beth Harris

PA to William Hawkins

Beth is William Hawkins’ PA and works all day on Tuesday’s and Wednesday’s. Should you require assistance outside of these times please email the agency on Taunton@nfumutual.co.uk. Beth will provide a direct link to William and has worked for the agency since 2016 and is fully qualified to discuss all aspects of insurance.

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Lindsey Webster Cert CII

Commercial and Bespoke Insurance Specialist

Lindsey has worked for the agency since 2005. Lindsey is fully qualified in all aspects of motor, personal and commercial insurances. Lindsey specialises in commercial insurance and bespoke home insurance for the more complex properties.

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Hayley Amos

Personal Assistant to William Hawkins & Caroline Thorne

Hayley is currently on maternity leave and is due back towards the end of 2022.

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Charlotte Phillips DipPFS

Financial Adviser

Charlotte is NFU Mutual’s Financial Adviser for the Taunton agency, with over 11 years’ experience within the financial services industry and over 6 years’ experience as a financial adviser Charlotte is on hand to provide expert financial advice to our personal and corporate clients. Specialising in protection for individuals, families, partnerships and businesses, investments, retirement planning and Inheritance Tax mitigation. Charlotte will help to ensure that you put the right financial plan into place to support your goals throughout your life.

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Iona Donnelly

Customer Service Adviser

Iona joined us at the end of January and is able to help you with your motor insurance needs, Iona is currently undergoing training to also be able to help you with your Home and Lifestyle policies. She can look after any payments that need to be made and introduce you to Charlotte Phillips our NFU Mutual Financial Adviser.

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Nuala Waterman

Customer Service Adviser

Nuala joined us at the end of January and is able to help you with your motor insurance needs, Nuala is currently undergoing training to also be able to help you with your Home and Lifestyle policies. She can look after any payments that need to be made and introduce you to Charlotte Phillips our NFU Mutual Financial Adviser.

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Robert Hoccom

Customer Service Adviser

Robert has recently joined us and is currently undergoing training to understand your commercial needs and how he can help you with your commercial business insurance. 

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