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Get in touch for a quote

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Tunbridge Wells

55 High Street, Tunbridge Wells, Kent, TN1 1XU

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Tunbridge Wells & Flimwell agency; serving our customers from our two centres of excellence in the West Kent & East Sussex area.

We’re here for our customers. Wherever life takes them; yesterday, today and tomorrow. We pride ourselves on providing personal advice and exceptional care, giving peace of mind in knowing that the things which matter most, are safe and secure, should the unexpected arise.

We are backed by an organisation which was built over 100 years ago and is still growing. From field to fork and more… From farming, property & valuables, to commercial protection. Our customers have a dedicated team, who will look after their insurance requirements.


NFU Mutual

Martin Webber

Martin Webber

Senior Agent/Partner

Martin started his career as a farm manager, who later ventured into loss adjusting and subsequently he joined NFU Mutual in 1999. His expertise lies in agricultural risks and dealing with complex claims. Martin is a Business Partner, Senior Agent and a NFU Group Secretary. Martin's dream experience is to play drums with his band at Sloppy Joe’s bar in Key West, Florida or take part in the Le Mans 24 hour race. His funniest office moment was trying to patch a franking machine cable and accidentally switching all the office monitors off!

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Patrick Bowring

Patrick Bowring

Agent/Partner

Patrick started his career as an NFUM agent and group secretary for the NFU in 1997. He is our resident expert in agricultural & commercial insurance. Patrick is one of our 3 Business Partners and Agents. Patrick's dream experience would be to play a round of golf with his buddies at St Andrews.

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Shaun Joubert

Shaun Joubert CII

Agent/Partner

Shaun started his career in financial services. He joined the agency in 2009 with a focus on growing the business and reaching out to a broader range of clients. His expertise lies in high value homes, listed buildings and commercial insurance. Shaun is a Business Partner, Agent and NFU Group Secretary. Shaun's dream experience would be to dive the Sardine Run with bull sharks off the coast of South Africa. His funniest office moment was when he packed up after a company BBQ and left the coals in a bag on the grass, thinking they were extinguished; only to find out in a call later that they indeed were not and some other colleagues had to very quickly put them out.

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Angela Davis

Financial Adviser

Angela has been working in Financial Services since 1999. She is a qualified Financial Adviser and has advanced qualifications in taking pension benefits, advising vulnerable clients, tax planning and trusts. Angela is passionate about clients receiving good quality financial advice, building lasting relationships and helping them to achieve their financial goals.  

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Andy Clarke

Andy Clarke

Agency Manager

Andy started with the agency in November 2021 having previously worked for NFU Mutual as a Quality Development Consultant and has 13 years’ experience in insurance. Outside of work he has two children that keep him very busy and loves to play golf.

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Sarah Kitson

Sales Manager

Sarah started her career with NFU Mutual in 2007 as an Insurance Adviser, having worked in insurance for a long time. Sarah is our Sales Manager with a particular focus on bespoke home insurance. Her dream experience would be to take her family to Florida and release baby turtles into the sea. Sarah's funniest office moment was when a flock of birds flew through the office and all the team hid under their desks.

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Aileen Edmonds

Aileen Edmonds

Leads Life Coordinator

Aileen has been with the agency since 2002. She is our Leads Life Coordinator working closely with one of our Financial Advisers. Aileen can also help clients with wide ranging personal insurance advice. Aileen's dream experience would be to travel around Europe in a campervan, or go island hopping around the Greek Islands. Her funniest office moment was being trapped in the office for over an hour as a swarm of bees took residence just outside the front door.

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Amy Hill

Account Manager

Amy joined the agency in 2019. Her role as an Account Manager at the Flimwell office involves looking after the needs of our existing bespoke, home, equine and motor insurance clients.

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Becky Munn

Becky Munn

Insurance Adviser

Becky has been with the agency since 2000 as an Insurance Adviser. Her areas of expertise are in assisting clients with mid-term adjustments for their motor personal and commercial policies. Becky's dream experience would be to go up in a hot air balloon.

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Bethan Davies

Personal Assistant

Bethan joined us at the beginning of 2018, after having previously worked at a local winery focusing on administration and sales. Bethan has joined as PA to Shaun Joubert and will be supporting the sales team. Her dream experience would be to lie under the northern lights!

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Carol ODonnell

Carol O'Donnell

Insurance Adviser

Carol has been with the agency since 1997 as an Insurance Adviser. Her areas of expertise are in supporting and handling a range of insurance queries with her focus mainly on the commercial and farming aspects.

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Claire Kingston

Claire Kingston

Insurance Adviser

Claire joined the agency in 2015 as an Insurance Adviser. Her expertise lies in commercial, high net worth home and motor insurance. Currently Claire focuses on assisting clients with mid-term adjustments to their bespoke and motor insurance policies.

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Georgia Brown

Claims Adviser

Georgia joined the agency in 2016. Her primary focus is dealing with commercial and personal claims from the Flimwell office.

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Hayley Thomas

Hayley Thomas

Sales Associate

Hayley started her career with us in 2015 as a Financial Services Co-Ordinator. Hayley is our Sales Adviser with particular focus on motor, bespoke and small commercial. Her dream experience is to be a techno DJ and travel the world.

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James Smith

Customer Services Adviser

James recently joined us in August 2019, having come from a household insurance claims firm. His role within our customer services team is to provide assistance to our clients as matters arise. His dream experience is to travel across Fiji and the Philippines.

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Maria Smith

Training & Competency Supervisor

Maria is a Chartered Insurer and has been with the agency since 1983. As our Training & Competency Supervisor, Maria assists the team with all our training and competency requirements.

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Wendy Smytherman

Wendy Smytherman

Personal Assistant

Wendy joined us in 1980. Wendy is the PA to the Agents/Partners supporting all parts of the business.

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Chelsea Rix

Insurance Administrator

Chelsea joined the agency in May 2021 as part of the accounts team, with previous experience in insurance and payroll. Her dream experience would be to travel across Asia, attend food markets, and bravely try the local delicacies.

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Layla Richardson

Layla Richardson

Professional Insurance Trainee

Layla joined the agency in April 2021. New to insurance, Layla is currently doing a variety of tasks to learn about all aspects of the company. She is a key member of the sales team where she focuses on car and home insurance. Her dream experience would be to trek the Inca trail to Machu Picchu.

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Cassandra Brzozowski-Mikalonis

Insurance Administrator

Cassandra joined the agency in January 2022 as an insurance administrator. She will work alongside Chelsea within the accounts team.

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Ashlea Goldsmith

Customer Service Adviser

Ashlea joined Flimwell and Tunbridge Wells agency in April 2022 as a Customer Service Adviser. She is based in our Flimwell office and helps to look after our existing clients.

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Brad Marchant

Insurance Adviser

Brad joined Flimwell and Tunbridge Wells agency in April 2022 as an Insurance Adviser. He will be based in our Tunbridge Wells office where he will be focusing on prospecting whilst completing his insurance licenses.

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Suzy Joubert

Insurance Administrator

Suzy joined Flimwell and Tunbridge Wells agency in April 2022 as an Insurance Administrator. Suzy is based in our Flimwell office where she provides administrative support and dispatches renewals.

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Maisy Day

Marketing and Business Development Executive

Maisy joined the agency in May 2022. New to insurance, Maisy is currently learning a variety of aspects  of the company and the industry. She is a key member of the sales team where she focuses on car, home insurance and marketing.

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