Phone lines closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Wrexham
Poplar House, Yale Business Village, Wrexham, LL13 7YL
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Welcome to NFU Mutual Wrexham and Mold where we pride ourselves on delivering a great value trusted service to our customers and providing a personal and friendly service for their insurance, pension and investment requirements.
If you drop by, ring in or receive a visit from us you can be assured that you will always deal with the same team. The agency is led by partners Mark Roberts, Hywel Williams and Aled Jones and supported by a dedicated team of professionals who aim to provide quality NFU Mutual products at a fair price and with a trusted first class customer service. We have Welsh speaking team members should you prefer to speak Welsh.
We also have an NFU Mutual Financial Adviser who can guide you through our range of financial services including pensions and investments.
Our office is easily accessible being just off the A483 and within easy reach of Wrexham town centre, Mold and outlying areas. Our opening hours are Monday to Friday 9am to 5pm, however we can visit you at a time to suit. Outside office hours our UK based call centre will be happy to transact business on behalf of our agency.
Follow @NFUMWrexhamMold on Twitter for NFU Mutual news and updates.
NFU Mutual
Our team
Mark Roberts
Partner
Mark began working for NFU Mutual in May 2013 as an Agent at the Wrexham agency and prior to this, he worked as national agency manager for the Principality Building Society and as business development manager for Sainsbury’s. Mark is passionate about looking after customers and getting out to meet as many as possible. Since he started he has gained a wealth of knowledge and experience and has built a great rapport with farmers and businesses across the area. He is hands on, proactive and keen to develop the business to benefit its members. Born and brought up on the family farm on the Horseshoe Pass in Llangollen, Mark has a love of the outdoors and a keen interest in agriculture and rural life. He now lives in Isycoed with his young family and many animals, and in his spare time he enjoys adrenaline-fueled activities, making the most of the stunning local countryside to pursue his hobbies of mountain biking, climbing and running. He is also to be found whizzing round some of the country’s race tracks in his hand built Caterham. “I believe that the key to delivering a good professional service is having first-class customer relations and I’m proud to be a part of a great team here at NFU Mutual Wrexham. I'm here to help and support you with your insurance enquiries and if you have any queries or questions, please don't hesitate to get in touch with me or any member of the team. I look forward to meeting you soon.”
Hywel Williams
Partner
Hywel joined the agency at the start of 2017. He has worked in various roles for NFU Mutual over the last 7 years, starting as a commercial adviser in the Wrexham branch before working on a regional basis for NFU Mutual as a sales development consultant. As well as running the agency alongside Mark and Aled, Hywel predominantly looks after our larger corporate accounts and wider market book of business as well as managing relationships with a number of businesses we work in partnership with. Hywel specialises in the food and drink, hospitality and retail sectors, having worked with clients across the North West and Wales in these areas in his previous role with NFU Mutual. Born and brought up on the family farm near Mold, Hywel has a good understanding of our core market and rural life.
Aled Jones
Partner
Aled is a familiar face for many people locally. Having been brought up on the family farm in Llangollen, Aled has a passion for agriculture and can relate to and sympathise with the concerns of farmers. Aled’s background is in Law which he studied at Cardiff University and his attention to detail is invaluable in his role as Agent. He is also a fluent Welsh speaker and is committed to assisting our customers to the very best of his ability. Outside of work, the family farm and Young Farmers, when he can squeeze it in, he enjoys sport and socialising. Like the rest of the team, Aled is passionate about going the extra mile to help any customer, so please don't hesitate to get in touch. “With my farming background and knowledge of the local area I am well placed to help and advise farmers with their insurance needs. I’m excited to be part of a great team here at the Wrexham/Mold agency. Edrychaf ymlaen ich gweld - I look forward to seeing you.”
Fliss Davies
Office Manager
Fliss has worked for the NFU Mutual Wrexham agency since 2013. She is able to help customers with their business or private insurance needs whether it be a new quotation, an alteration to an existing policy, a full review at renewal or if they need to make a claim. Fliss prides herself on offering a friendly service whilst ensuring customers are protected properly. Outside of work, Fliss enjoys walking and travelling and she can often be found at Bangor-on-Dee horse racing.
Sharon Ferron
Customer Service Adviser
Sharon started at NFU Mutual Wrexham/Mold agency in March 2015, having previously worked at NatWest for 27 years. Her main role is to deal with insurance related issues for customers and to assist them with any queries they may have. Outside of work, Sharon enjoys Tae Kwon Do which she began with her children six years ago, receiving her black belt in October 2014 and recently achieving the role of assistant instructor. Sharon is an active member of her local church and church council and also enjoys reading, music, television and spending time with her family.
Rachel Richards
Customer Service Adviser
Rachel began working for NFU Mutual Wrexham/Mold agency in June 2015. Her main role is to deal with insurance related issues for customers and to assist them with any queries they may have. In her spare time Rachel enjoys running, walking, travelling and socialising and is a supporter of Maelor and Malpas Young Farmers Clubs.
Gaynor Roberts
Customer Service Adviser
Gaynor has a background in marketing and publishing and worked for a number of years for the British Association for Shooting and Conservation. In her spare time she enjoys horse riding and spending time with her young family.
Ann Howard
Customer Service Adviser
Ann joined the NFU Mutual Wrexham/Mold agency in June 2017 having worked within the insurance industry for the previous 23 years. Her main role is to deal with insurance related issues for customers and to help with any queries they may have. In her spare time Ann enjoys both performing and listening to music and spending time with friends and family walking in our beautiful local countryside.
Nicola Wiles
Business Development Manager
Nicola joined us in February 2017, having previously worked for NatWest as a Business Manager. Nicola enjoys helping both new and existing commercial customers with all their insurance needs and prides herself on delivering excellent customer service. She will be happy to help you with a new quotation or to answer any questions relating to your existing NFU Mutual insurance. Nicky has a love of the outdoors and spends her spare time riding and caring for her horse Dan and long walks with her black Labrador Jack. She also enjoys going to see bands and visits to the theatre.
Kath Comerford
Customer Service Adviser
Kath joined the Wrexham agency in February 2018, having worked in a variety of customer service and underwriting roles within the general insurance industry. Her main role at the agency is to help personal lines customers with their day to day insurance needs and she is passionate about delivering excellent customer service. Kath is originally from the North West and in her spare time she enjoys spending time with her family and dogs exploring the many lovely places that North Wales has to offer. She’s an active member of her local church, being part of a team that looks after the churchyard, and she’s also the Messy Church cook.
Tomos Jones
Customer Service Adviser
Tom joined the Wrexham agency in December 2018 having previously worked at the Ruthin agency. His main role as a Customer Service Adviser is to help with customer queries, and provide insurance quotes. Tom grew up rurally, is a fluent Welsh speaker and still enjoys spending time on the family farm in Gwyddelwern. In his spare time Tom’s passion is music and he represented Wales in the Pan Celtic Festival 2018. He currently plays in a band called VU, who are available to listen to on Spotify and YouTube.
Jack Hutchinson
Customer Service Adviser
Jack joined NFU Mutual Wrexham agency in January 2019. His main role as a Customer Service Adviser is to deal with insurance related issues for customers and to help with any queries they may have. In his spare time Jack enjoys playing and coaching cricket at his local club Frankton CC.
Martin Leefe
Financial Adviser
As an NFU Mutual Financial Adviser, Martin has over 35 years’ experience helping people achieve their financial goals and protect those that matter. He fully understands the different needs of both individuals and businesses, but recognises that everyone has their own specific circumstances. From making sure your personal savings and investments work as hard as they can, through protecting the family against illness and unfortunate loss, to planning for a prosperous retirement, Martin can tailor personalised plans for you. He is also on hand to offer advice to ensure profitable business continuity on death or illness, as well as tax-efficient retirement solutions for the business owners.
Gareth Jones
Financial Adviser
As an NFU Mutual Financial Adviser, Gareth recognises the importance of putting the customer at the heart of everything we do. It’s not just about the great products we offer, it’s about carefully assessing individual financial needs and identifying solutions to help customers achieve their goals and protect the people that matter. Our customers know the value of good advice, and that is one of the reasons they come to us. By regularly reviewing your investments, Gareth can ensure that you are kept up to date with your plans and receive a first class service. We offer a range of products including pensions, investments and life assurance, and Gareth will be happy to give advice to meet your individual needs and circumstances. For the past 80 years NFU Mutual has been helping our customers plan their financial futures. Like Gareth, each one of NFU Mutual's Financial Advisers are qualified professionals, chosen for their experience, knowledge and ability to tailor advice to individual circumstances to support your goals throughout your life.