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Helping our customers beat fraud and financial crime

With financial crime an ever-increasing threat, we want to help you protect your information, and help you keep your finances safe.

Protect yourself and your assets

With technology continuing to advance, there has never been more ways to interact with companies and individuals. These advances allow for easier access, greater availability, and more efficient services, but bring with them the need for more vigilance.

Whether you're having a face-to-face conversation, a phone call, or using the internet, there is always a degree of risk involved. Fraudsters and financial criminals are becoming more sophisticated and it isn't always easy to tell when you're being targeted.

At NFU Mutual, we want to help you protect your personal information and keep your finances safe. We have compiled some useful resources to minimise your risk.

Further help and advice:

  • The Action Fraud website provides updates on current ‘scams’ and a reporting facility if you suspect you’ve been targeted
  • The Financial Conduct Authority - “Be a ScamSmart investor”  offers articles and advice on how to avoid different types of financial scams
  • Take Five - led by FFA UK (Financial Fraud Action UK) and its members with partners CIFAS and the City of London Police. This website offers advice on avoiding financial frauds and scams.

More information

We have a range of guidance below to help you understand what to look out for and how to avoid fraud and financial crime.

Phishing - how to detect and report

In a fraud type called ‘phishing’, disreputable companies gather people’s personal details and then use these details to commit various types of fraud.

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Man on mobile phone looking out of window

How to protect your details online

We look at some of the common mistakes that play into the hands of hackers and how to make sure your passwords are as secure as they can be.

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Coffee laptop and mobile phone on desk

How to steer clear of scams

Gone are the days when you could easily spot a suspicious email - today’s cyber criminals are masters at catching us off-guard.

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hands typing on a laptop

Protect yourself from fraud

Fraud can present itself under many guises and with scams becoming more sophisticated, it’s important to stay alert and familiarise yourself with the tactics used.

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A safer computer is just a click away

When it comes to general computer safety, these 10 tips will keep your system working more efficiently and effectively.

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Keeping your phone safe when you’re on the go

As fraudsters evolve and improve hacking methods, users might not be aware of attacks. Fortunately, it’s not hard to protect your mobile devices - here is some guidance on how you can protect yours.

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Top tips to shop safely over the holidays

Together with our partner Cyberscout, we have created top tips to help keep your sensitive information safe as you shop online this holiday season.

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Induced accidents - how to identify and report

In "crash for cash" scams, a fraudster intentionally causes a traffic accident, just to make a string of insurance claims afterwards.

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Helping you fight online identity theft

Identity theft is when a person’s personal details are stolen and fraudsters obtain enough information about someone’s identity (such as their name, date of birth, current or previous addresses) to commit identity fraud.

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