Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Ingliston

The Old Farmhouse, Rural Centre, West Mains of Ingliston, Ingliston, EH28 8NZ

Welcome to NFU Mutual Ingliston agency where we like to keep things personal. As an established insurance provider we strive to offer the very best to our clients both in terms of the products we sell and the quality of service we provide.


NFU Mutual

Scott

Scott Carruthers Cert CII

Agent

Scott has been an agent with NFU Mutual since 2007, managing a successful branch based in Ingliston, Edinburgh. Scott is also NFU Scotland's group secretary for East Lothian, supporting local farming members and commercial clients, as well as meeting with new and existing customers to assist them with their business needs. In his spare time he enjoys the odd game of curling and golf. Contact Scott directly on 07857405585 or by email at scott_carruthers@nfumutual.co.uk

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Dana Hamlin

Agent

Dana has been with NFU Mutual since 2008 and appointed as an agent three years later. Dana specialises in providing tailored solutions for both commercial businesses and high net worth clients. Dana can provide support with risk management services and arrange financial health checks both for businesses and private individuals. Dana enjoys spending time with her son, running and travelling. Contact Dana directly on 07825393964 or by email at dana_hamlin@nfumutual.co.uk

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Emma Campbell

Emma Campbell

Sales Associate

Emma has been with NFU Mutual since 2010 and currently specialises in developing new business sales for motor, personal, equine and smaller commercial policies. Emma lives on a farm in East Lothian and enjoys going to music festivals and concerts - especially to see Jason Derulo. You can contact Emma directly for a quote by e-mail emma_campbell@nfumutual.co.uk

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Kellie

Kellie Sobota

Agents' Assistant

Kellie has been with NFU Mutual since 2005 as an integral member of the team, fully licensed to handle queries regarding all motor, home and lifestyle, equine and commercial products. Kellie assists the agents by processing renewals and alterations after agents visits and is well known by all of our customers! In her spare time, Kellie spends lots of weekends travelling up and down the country going to dog shows, showing her beloved rottweilers Ben and Ryker.

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Rebecca Williamson

Rebecca Williamson

Agents' Assistant

Rebecca has been with NFU Mutual since 2009 and as an integral member of the team she is fully licensed to handle queries regarding all motor, home and lifestyle and equine products. Rebecca assists the agents by processing renewals and alterations after agents' visits. Rebecca enjoys acting for an amateur dramatics group, walking her dog and socialising.

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Sarah Henley

Sarah Henley

Financial Services Executive

Another Sarah joined our team in 2014. Having come from a background of managing sports centres, she has a strong marketing/sales background. Sarah is our life co-ordinator and is able to make appointments for you to meet with our financial adviser. Sarah also organises the events and seminars for the branch. Sarah enjoys spending time with her hubby and kids and going to the gym! She loves going on holiday and exploring other parts of the world. Sarah’s father-in-law and brother-in-law are farmers in Yorkshire so often enjoys a ride in the tractor!

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Jackie Ross

Office Manager

Jackie joined NFU Mutual in December 2019 and has the responsibility for maintaining the training and competency needs of the staff, looking after the accounts in the office, day-to-day running of the agency and supporting all members of the team in their work. Jackie enjoys travelling and spending time with her two granddaughters. 

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Sharon Smith

Claims Manager

Sharon works closely with our specialist claim handlers, disaster recovery teams and loss adjusters to help our customers when they experience a claim. Sharon will be here to give you the best help and advice available when you need it the most and is also licensed in handling your queries. Sharon enjoys travelling around the world attending sporting events. She also enjoys socialising.

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Charlotte Merritt

Commercial Account Handler

Charlotte has been with NFU Mutual since March 2015 and moved from the Regional Service Centre to the Ingliston agency in July 2018. Charlotte is an integral member of the team and she is fully licensed to handle queries regarding all commercial, motor, home & lifestyle and equine products. Charlotte assists the Agents by processing renewals and alterations after Agents visits. Charlotte enjoys going to gigs and socialising.

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Amy Bryce

Customer Service Adviser

Amy joined NFU Mutual in Aug 2019 to assist the team in the office. Amy is currently completing her licences, and this will allow her to handle queries regarding motor and home & lifestyle. Amy enjoys curling and played a massive part in her team winning the Scottish Junior Championship (2020). Amy also enjoys walking her dog, Harris. 

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Chantelle Braes

Internal Seller

Chantelle has recently joined NFU Mutual. Once licensed Chantelle will support the agency in growing its customer base. Chantelle is an active member of the Edinburgh Young Farmers Clubs, where she enjoys taking part in organising and participating in social and rural events.

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Laura Silvers

Risk Management Consultant

RMS is part of NFU Mutual group and employs a nationwide team of health and safety professionals. Laura’s role within the team is to provide advice and solutions to customers on their health and safety requirements. Contact Laura directly on 07967698551 or by email at Laura_A_Silvers@nfumutual.co.uk

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Out of Hours

Customer Support Centre

For your convenience, after we return to our families and pets, our 0131 335 3533 phone number continues to be answered by our customer support centre colleagues in Glasgow from 5pm – 8pm weekdays and 9.30am – 12.30pm on Saturdays and most Bank Holidays. They can deal with taking payment, quotations or mid-term amendments on motor, home, caravan, travel, horse and rider or horsebox insurance. For data protection purposes they will only be able to deal with the policyholder or an authorised person noted on the policy.

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