Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Inverurie
Thainstone Agricultural Centre, Inverurie, AB51 5WU
Visit today: 8:30 am - 5:00 pm
Tuesday: 8:30 am - 5:00 pm
Wednesday: 8:30 am - 5:00 pm
Thursday: 8:30 am - 5:00 pm
Friday: 8:30 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Welcome to NFU Mutual Inverurie agency. We are located at the heart of Aberdeenshire's agricultural centre in Thainstone; covering the Dee and Don valley district, stretching from Aberdeen city to Braemar and Cockbridge.
Our core customers have traditionally been from the farming industry; however we have an ever-increasing portfolio of general business clients, ranging from hairdressers to restaurants. This branch prides itself in offering the highest level of customer service at all times.
NFU Mutual
Our team
Tommy Brodie
Senior Agent
Tommy became an NFU Mutual Agent in September 2013. He is the NFU Scotland Group Secretary for Dee & Don branch, supporting local farmers and business clients. Tommy specialises in providing tailored solutions for both commercial businesses and high net worth clients. Tommy can provide support with risk management services and arrange financial health checks both for businesses and private individuals. Tommy enjoys spending time with his family, running and travelling. Contact Tommy directly on tommy_brodie@nfumutual.co.uk or 01467 625 424.
Ross Silvers
Agent
Ross has worked on behalf of NFU Mutual since 2010. He started in the Glasgow claims department and has first-hand experience of NFU Mutual’s “no quibble” approach to claims. Ross joined the Inverurie branch in 2014 after completing the Future Agent training programme. He is the Group Secretary for NFU Scotland's Aberdeen branch and is the local point of contact for Aberdeen farmers. Ross has a wealth of experience in advising both farming and non-farming businesses on their insurance, risk management and personal protection needs. Contact Ross directly at ross_silvers@nfumutual.co.uk or 01467 625 424.
Moira Hawkes
Office Manager
Moira has 30 years’ experience working in the insurance industry and joined our office in September 2018. In her role as Office Manager she is responsible for the smooth running of the office, ensuring that we remain compliant with all financial services regulations and that each member of the team is up to speed with training. On a day-to-day basis she supports the entire team in regards to all aspects of the business and liaises between the agents and team.
Vivienne Merchant
Senior Customer Service Supervisor
After working in the farming and equine sector for 20 years, Vivienne joined NFU Mutual in 2000 and is licensed in all personal and commercial insurances. She is also involved in all claim processes. She is responsible for supporting the staff in order to maintain the high service standards which our customers expect. Contact Vivienne directly at vivienne_merchant@nfumutual.co.uk or on 01467 625 424.
Ann Barron
Customer Service Adviser
Ann is one of our most experienced Customer Service Advisers in the office after being with the Inverurie branch since 1995. With this experience Ann is a valuable member of the team who can effectively help answer any enquiries regarding home, motor, equine or commercial insurances. She is also trained to handle customer claims with her specialism surrounding home and commercial products. On top of delivering the highest customer service Ann is also responsible for the branch training and competency to ensure all other members of the team provide consistent level of service to our customers. If you are interested in a quote or you would like to log a claim you can contact Ann on ann_barron@nfumutual.co.uk or 01467 625 424.
Joe Folan
Customer Service Adviser
Having worked in the hospitality sector for 12 years, Joe joined the Inverurie branch in April 2016. Since then his primary focus has centred on providing motor and home insurance, and the quality service that goes along with it, offering any assistance required to our customers. He also works with our claims team, and can help you with any life services and financial planning you are thinking about. You can contact Joe directly at joe_folan@nfumutual.co.uk, or at 01467 625 424.
Bryce Sutherland
Customer Service Adviser
After working in the retail sector for 10 years, Bryce joined the Inverurie office in January 2018. His main priority is focussed on providing motor insurance while delivering the quality customer service expected at NFU Mutual. You can contact Bryce directly at bryce_sutherland@nfumutual.co.uk, or on 01467 625 424.
Mark Murray
Financial Adviser
After 16 years in the oil and gas industry Mark joined NFU Mutual in April 2019. He specialises in providing holistic financial planning and advice covering areas such as protection, planning for retirement, savings and investments, IHT and succession planning. Mark can provide a bespoke financial plan for individuals, families and businesses. He enjoys spending time with his family, cycling and walking his border collie.
Laura Silvers
Risk Management Consultant
Laura is part of our team and works in conjunction with NFU Mutual’s nationwide team of health & safety professionals to provide advice and solutions to customers on their health & safety requirements.