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Unit 3, Block C, Glenthorne Court, Threemilstone Ind. Estate, Truro, TR4 9NY

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Welcome to NFU Mutual's Truro branch where we provide a friendly and professional service within the local community. We can offer you a wide range of insurance products and services to meet your motor, personal, commercial and farming requirements.

We are also able to introduce you to NFU Mutual's range of pensions, protection and investment products and offer professional risk management packages to meet your needs. Simply telephone, email or pop into the branch and we will be happy to assist.

Our team

Alistair Murdoch

Alistair Murdoch

Senior Agent
As the senior agent, Alistair has a wealth of industry knowledge to provide all customers with suitable advice and cover. He specialises in farming and all commercial insurance but can discuss the wide range of NFU Mutual insurances and services to suit the requirements of new and existing customers. Leading his experienced team, all products and services can be discussed within the Truro agency to create tailor made insurance solutions. With a strong agricultural background, he is well placed within his role as NFU Group Secretary, to work with and support local farmers. Alistair spends his free time with his family and two black Labradors, enjoying the Cornish countryside and coast. When not working or with his family, he can be found sailing around Carrick Roads. expand text
Paul Hawkins

Paul Hawkins

Paul joined Truro's NFU Mutual branch in 2016 as agent and NFU Group Secretary. With a great deal of industry experience Paul specialises in farming and all commercial insurances. As an agent Paul believes the key to delivering a first class, personal service is to understand the needs and wants of our customers. Paul has many years’ experience of handling insurance requirements for clients from all sectors. His aim is to provide insurance, financial services and risk management solutions for both farming and commercial clients. In his spare time Paul likes to spend time with his wife and two children on the many Cornish beaches. When he has time on his hands he likes to ride his mountain bike or go for a swim. expand text

Lisa Hitchens

Agency Manager
Lisa joined the team as our Agency Manager in 2017. With over 15 years’ experience in the insurance industry, she has worked in a variety of roles and now leads our team. Lisa oversees training and competence, performance management and development contributing to the delivery of excellent customer service and ensuring compliance with NFU Mutual and regulatory standards. expand text

Phoebe Ridley

Farming Client Executive
Phoebe has been working with the Truro branch since early 2017. She is able to deal with the whole range of NFU Mutual insurance policies. As our key farm account handler, she spends much of her time visiting and supporting customers. expand text

Davina Moyle

Financial Services Coordinator and Customer Service Adviser
Davina joined the office in May 2017. With a background in insurance and a good knowledge of NFU Mutual products, Davina can help with a range of queries from insurance and financial planning. expand text

Ben Gibson

Risk Management Co-ordinate and Customer Service Adviser
Ben has been with the office since Sept 2017. He has a great deal of insurance experience gained form working with various insurance brokers and also co-ordinates our risk management service. Please contact Ben with any questions in relation this. expand text

Sarah Inkpen

Claims Handler and Customer Service Adviser
Sarah joined the team in October 2017 as our dedicated claims handler and can assist you with any new or ongoing claims. Sarah joins us with more than 10 years’ experience gained with different insurers. expand text

Jo Edgington

Health & Safety Consultant/First Aid Trainer
Jo joined NFU Mutual in 2012. She has over 25 years of experience in health and safety. Jo specialises in consultancy, first aid and health and safety training. Jo was a St John's Ambulance volunteer/first responder for many years so has the practical experience and theory to teach this essential life skill. She has a varied client base including agriculture, manufacturing and construction which has resulted in travelling across the the UK and overseas. Jo is about to build her own house so is busy with planning and preparing (and spending too much money!) for the project. expand text

Chris Ridell

Financial Services
Our Financial Adviser is on hand to give professional and personal advice. As an expert on financial review, pensions, investment and policies, Chris is able to provide face to face advice to help families, businesses and farmers. He can offer a broad range of services to fulfil your requirements. Chris is based at the Truro NFU Mutual branch and is on hand to help at a time and place to suit you. expand text
Inka and Willow

Inka & Willow

Office Dogs
Inka and Willow love to greet our customers. Their favourite pastimes include stealing empty milk cartons and snoozing by our feet. Outside of office hours, they love a long walk. expand text

For security and training purposes calls may be recorded and monitored.