How to prevent costly water leak damage

Water leaks are one of the most common causes of property damage and knowing how to detect them can help prevent costly repairs. Taking a proactive approach by using innovative technology like LeakBot can help protect your home.
Why water leaks can cause significant damage
In many cases, the leak itself isn’t the main issue. It’s how long it goes undetected. The longer a leak is left unresolved, the more extensive and costly the resulting damage can be.
This risk is often greater in high-value, older or more complex homes, where specialist repairs may be required.
How leaks go unnoticed
Leaks are often hidden behind walls, under floors, or within ceilings, making them difficult to detect early.
For example, a leak from an upstairs bathroom may only become visible once water has travelled through floorboards and wiring into the room below. By this point, repairs can be disruptive and expensive, especially where specialist materials or finishes are involved.
How to stop water leaks before they cause damage
A proactive approach to leak detection is one of the most effective ways to stop water leaks before they cause serious damage.
LeakBot is a device designed to identify hidden leaks by monitoring a home’s water flow. It attaches to the main water pipe and detects unusual activity that could indicate a leak. If an issue is identified, customers can receive an alert via their smartphone and arrange for an engineer to investigate.
For eligible NFU Mutual Bespoke Home Insurance customers, LeakBot is available as a complimentary service. This includes access to a specialist engineer, who can often resolve the issue before damage occurs, with no impact on premium or claims history.*
Protecting your home from hidden water leaks
This can be particularly valuable in homes with complex or less visible plumbing systems.
In one Bespoke case, a customer was alerted to a small, hidden leak from an upstairs toilet. If left undetected, the damage would likely have spread to the living room ceiling.
Using a thermal imaging camera, a LeakBot engineer was able to quickly identify the source and repair the leak before any significant damage occurred, helping the customer avoid disruption and costly repairs.
Supporting a proactive approach to home protection
NFU Mutual Bespoke Home Insurance is designed to help protect your home in a more proactive way, to prevent issues as well as resolve them. Our NFU Mutual Insurance Agents take the time to understand your circumstances and the details that matter most, and should you ever need to make a claim, they’ll be there to guide you through the process.
If you want to reduce the risk of hidden water leaks in your home, speaking to an NFU Mutual Agent can help. They can assess your property, talk you through preventative measures, and explain how solutions such as LeakBot could help protect your home.
Get in touch with your local NFU Mutual agency to find out more.
Limits and exclusions apply.
*The free subscription lasts until 31st December 2026 assuming you have Bespoke Home Insurance with NFU Mutual for this period. If you cancel or don’t renew your NFU Mutual policy your subscription with LeakBot will end and you will no longer have access to free repairs.

